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10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
19,077 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Mustang seat belts / air bags problems

seat belts / air bags problem

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2009 Ford Mustang Owner Comments (Page 1 of 3)

problem #47

Jun 012016

Mustang

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Longs, SC, USA

problem #46

Sep 302016

Mustang

  • 60,384 miles
Takata recall - part replacement for this used car is still outstanding. (is Ford creating the replacement inflator as has been informally reported?) VIN number was not found in NHTSA listing, which concerns me greatly, so will I still be informed when replacement part(s) available since this has now been reported?! the car is a convertible(cv) if that makes any difference. Would like to have part replaced immediately as three people, including two children, are transported in car every day, and the inflator issue is very concerning. The delay in replacement is unacceptable in my view. Parts should be replaced asap!! please treat replacement with real urgency and let the author have frequent updates via mail or E-mail.

- Houston, TX, USA

problem #45

Sep 022015

Mustang 6-cyl

  • 12,985 miles
Computer system check indicated SRS light on code 22. This code is for a faulty side airbag module/harness. The side air bag is built into the driver seat. There was a service bulletin tsb 09-8-7 regarding the wire harness that is stretching the wire to the air bag module. This safety issue should be added to the recall list. The tsb file is 7mb therefore here is the link to the tsb 09-8-7 kerrymitchell.net/Mustang/documents/tsb/tsb09-08-07.pdf, please copy and paste on browser to open the file. Please investigate. Thank you.

- Buffalo Grove, IL, USA

problem #44

Jul 122016

Mustang

  • 69,000 miles

A D V E R T I S E M E N T S

Takata recall my 2009 Mustang recently had a repaired driver side airbag. From the takata court docs it looks like a passenger front airbag is coming. My car is due for a state inspection but wont pass because of an airbag dash light. After research I found a Ford tsb 10-23-8 that shows this year vehicle has driver and passenger side air bag issues also and a symptom is the dash warning light and cde 23. I cant drive my car since its rejected but id like more research into this tsb to see if a recall is waranted. Dealer wants to charge $600 to replace each side. $1200 total. I feel this is a public safety issue and should be remedied by Ford. Help...

- Yorktown, VA, USA

problem #43

Aug 182016

Mustang

  • miles
Takata recall- I have a 2009 Ford Mustang roush 429R that is being affected by the takata recall on both airbags. I have received a note that the driver side airbag will be fixed, but was told the passenger is not ready. I have been trying to sale my car for a year, due to husband being laid off and financial hardship. I am unable to sale my car due to this recall and when I discussed with Ford, the dealership told me that my car will never have the recall fixed, that its an impossible fix. They told me that my car is worthless and if they bought it, they could pay me for my roush parts and then total out the car. What right as an owner do I have, that I have paid for a $40 thousand dollar car, I only have 8600 miles on it, and besides the recall estimated value is around $35,000 to $40,000 due to it being #78 of 100 made, but am being told sorry because of this recall your car is worthless and there is nothing that can be done. What right as an owner do I have" if my car is not safe enough to sale, how is it safe enough to drive" how does a 1 income family have a car just sit in the drive way costing money, not able to drive due to safety, and cant sale related to recall. This has become such a huge financial burden, causing increase stress related to not being able to pay other bills. I have already contacted the dealership and management there and all I get is, "we are so sorry, but we cant help you"

- Las Vegas, NV, USA

problem #42

Jul 012016

Mustang

  • miles
Letter from senator nelson on behalf of constituent re 2009 and 2013 Mustang recalls. The consumer owns the 2009 Ford Mustang and her daughter owns the 2013 Ford Mustang. The consumer was informed the parts were not available, for either vehicle. The consumers request for a loaner vehicle, was denied.

- Ormond Beach, FL, USA

problem #41

Jul 142016

Mustang

  • 44,000 miles

A D V E R T I S E M E N T S

Takata recall - I have been told to bring my car to davies Ford twice to fix my takata airbag, they said it would be done at end of day, both times I went to pick-up my carand they said they didn't have part, last time they gave me a front end alignment but did not fix my airbag, same guy eric even called me when my car was there and said it would be fixed at end of day, its been a year and a half, I can not deal with eric anymore, he has lied to me twice now, done with him, I need my car fixed before I'm dead help, help, they owe me two days of work.

- Everson, PA, USA

problem #40

May 272015

Mustang

  • miles
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Hazelwood, NC, USA

problem #39

May 282015

Mustang

  • 0 miles
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Prano, TX, USA

problem #38

May 272015

Mustang

  • miles
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- West Palm Beach, FL, USA

problem #37

Aug 312015

Mustang

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Ford Mustang. The contact received a recall notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mastic Beach, NY, USA

problem #36

Jul 012015

Mustang

  • miles
I received a notice from Ford Motor Company in July 2015 indicating there is a safety recall of my vehicle due to the front driver side air bag inflator housing possibly rupturing and sending metal fragments striking the driver and other occupants resulting serious injury. The letter said I would be notified when the parts to repair my vehicle are available. To date, I not been notified to schedule a repair. It has been 9 months now and parts still are not available? I am not understanding why. This is a known safety hazard.

- Toledo, OH, USA

problem #35

Aug 102015

Mustang

  • miles
Takata recall my airbag light is on....I got a notice before the airbag light came on that it was being recalled its been almost a year and they still have not contacted me about the recall repairs as to when the parts was gonna be available for repair. Have to get my car inspected next month and its not gonna pass inspection with the air bag light on. Come on Ford get together!!!!! this is my only means of transportation.

- Wingina, VA, USA

problem #34

May 102015

Mustang

  • miles
Takata airbag. I am trying to understand why it has taken over year between the notification from Ford and the estimated time of repair. Ford has indicated our car will be repaired sometime in the July timeframe. Why have other car manufacturers seemed to have moved much quicker in obtaining parts and are further along with repairs?

- Frisco, TX, USA

problem #33

May 152015

Mustang

  • 60,000 miles
Takata recall. I received a recall notice a year ago about the airbag being defective and is recalled. I have called repeatedly to the dealership where car was purchased and they said the parts to fix it are not available but will notify me when they are. In light of several deaths due to these airbags I need it repaired. May not purchase with Ford again. They are irresponsible about airbag repair..

- Checotah, OK, USA

problem #32

May 252015

Mustang

  • miles
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Spring, TX, USA

problem #31

Jul 062015

Mustang

  • miles
Takata recall. The contact owns a 2009 Ford Mustang. The contact received a notification of NHTSA campaign number: 15V319000 (air bags); however, the part for the recall repair was not available. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Raleigh, NC, USA

problem #30

May 272015

Mustang

  • 50,000 miles
Takata recall - almost a year later, and still no parts" is Ford dragging their feet, hoping most of these vehicles are off the road and then they only have to retrofit a small percentage? in the meantime, I'm driving around with a bomb in front of my face"

- Grand Prairie, TX, USA

problem #29

Jul 282015

Mustang

  • miles
Takata recall - I was advised by Ford on 28 July 2015 that my vehicle is included in the takata recall. I live in a high risk area with high heat and humidity in san antonio, Texas. How much longer am I to put my family's lives in danger" it's been almost 9 months! when will Ford take appropriate action"

- Converse, TX, USA

problem #28

Jul 132015

Mustang

  • miles
The contact owns a 2009 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 15V319000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not available.

- Ft Lauderdale, FL, USA

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