This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2012 Ford Mustang. The contact stated the vehicle struck a deer and the air bags deployed. The vehicle was towed to an independent mechanic where it was diagnosed that the vehicle needed a new air bag. The vehicle was included in NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact was not notified of the recall prior to the crash. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. A police report was filed and there were no injuries. The contact had not experienced a failure. The mileage at the time of the crash was unknown. Parts distribution disconnect.
Apparent takata recall, and I am having trouble getting anyone from Ford to help me get it done. First notice of any sort received in mail from Ford on June 27, 2016. Safety recall notice 15S21, NHTSA recall 15V-319. Says in part "parts are now available to report your vehicle." And "please call your dealer without delay and request a service date for recall 15S21." On June 28, I called lindsay Ford in wheaton md which said it did not have parts and would not know when they would. I called koon's Ford in silver spring md, which said parts would not be available until the fall. On June 30, I called the Ford customer relationship center to find out where to get this repaired; after interminable wait on their line, I finally spoke to a representative, who forwarded me to "kevin." He was unable to determine when parts would be available in my area. I am concerned that Ford has now sent me a letter, the first notice of any issue with my car, and quite alarming; Ford told me to call dealer right away, which I did, and neither of two dealers I called nor the Ford customer relationship center can seem to help.
Takata recall. The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 16V248000 (power train) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect, VIN tool confirms parts not available.
- Indianapolis, IN, USA
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Takata recall. The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. Parts distribution disconnect.
Takata recall. The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall back in July 2015 I received a safety recall notice regarding the afore mentioned. In the notice we were informed that we would be contacted when parts became available Ford will notify us when we could schedule a service appointment. Almost a year later still no letter I have called our local dealer three times and Ford customer service and still there is no fix in sight for us - apparently. What is our recourse? we live in glendora California, if you can provide a dealer that is provided with parts for repair I would appreciate that. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2012 Ford Mustang. The contact received a recall notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 Ford Mustang. The contact received a notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Ford Mustang. The contact received a recall notice for NHTSA campaign number: 15V319000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The VIN was invalud. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.....updated 07/05/16 updated 10/25/16.
The contact owns a 2012 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 15V319000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2012 Ford Mustang. Consumer writes in regards to dealership/ manufacturer/NHTSA failure to take responsibility for the repairs of driver side airbag recall notice in a timely manner. The consumer was informed the parts were not available.
I received the recall notice last year in 2015. I took the car to the Ford dealer in Napa California for service/repair. The dealer told me that the replace parts were not available because they had not been manufactured yet. I went back for service in March 2016, and was told the same thing. If I am maimed, wounded or killed because of this dangerous equipment and negligent process, I hope my family files a huge law suite and Ford and the us government for failure of oversight of a known defect cause harm or death.
Takata recall. The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2012 Ford Mustang. The contact was informed by the manufacturer that the vehicle was included in NHTSA campaign number: 15V319000 (air bags). The part to do the repair was not available. The contact was not informed of the recall prior to purchasing the vehicle approximately 45 days ago. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall, called Ford and they said it would be Sept or Oct 2016 before I can get my airbag replaced. This is ridiculous, hoping not to be in accident for 18 months while waiting for them to get to this. Recall was May 2015..I and or my family will file lawsuit in the event that I am in accident before this recall is repaired
Takata recall. The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts not yet available.
A D V E R T I S E M E N T S
- Hubbard, OH, USA