This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2013 Ford Mustang V6 coupe with Automatic transmission. I purchased the car Certified Pre Owned through Ken Grody Ford in Carlsbad, CA with Less then ~11,000 miles on it in 2/2014. I have been complaining of a jerk/ knock at ~ 1-1.6 RPM-€™s when idling & driving in stop and go traffic/ off ramps/ on ramps and parking lots - it appears to come from the transmission area. Fast forward to complaining over the years during service intervals ~ 2x a year for for the works service - oil/ lube/ etc, dealer did a Transmission Control Module computer reset & advised to monitor for symptoms in 11/2020. As covid was present, the car wasn-€™t driven much during. However the knock/ jerk between 1-1.6 RPM-€™s has always been present, even returning after the TCM reset. Dealership was notified, and neglected to return calls or follow up. Fast forward to 9/15/2022, after 3-4 wks of calling and leaving voicemails to no avail from the dealership service department manager/ dealership. I set up an appointment for 9/15/2022. On 9/5 & night of 9/14/22, the car instrument cluster lighted up with all notifications, and dashes for the total mileage on the car, orange wrench light - indicating Ford Limp mode, and low fuel popup (car was just fuels 1 hr prior to driving from Costco for grocery) I left and drove up a hill when this occurred as I was going 40-45 miles per hour the speedometer dropped to 0 MPH & the car barely drove beyond 5-15 MPH. I pulled over at the nearest local street from The hill parked the car and powered off the engine. I had a OBDII Tool that indicates: Global OBD FORD. P0720(1 / 1) Output Shaft Speed Sensor Circuit. Severity 2 of 3. I finally heard back from dealer after calling & escalating between 9/15-9/19, once I got ahold of the customer relations managers assistant she said the service manager/ customer relations manager would call back by today 9/20/22. The service mgr states I am out of WTTY & need to cover cost of repair myself. TSB for trans. is attac
Vehicle suddenly downshifted on it's own from highway speed and set several malfunction indicator lamps, nearly caused a highway speed collision. Checked codes afterwards and P1500 Vehicle Speed Sensor malfunction code was present, this is a known issue with this type and make of vehicle but this vehicle has somehow been omitted from a safety recall.
The contact owns a 2013 Ford Mustang. The contact stated that twice while driving 70 MPH, the vehicle began to jerk as the vehicle independently downshifted without warning. After each failure, the contact was unable to accelerate above 35 MPH. The contact took the vehicle to an independent mechanic where the battery and other engine parts were replaced; however, three days later, the failure recurred. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting). The contact had the vehicle towed to the dealer where she was informed that the VIN was not under recall. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 112,000.
This an update to November 13, 2021 NHTSA ID NUMBER: 11440318 The problem continued and I could not risk an accident so I brought it to my Ford dealer who was able to replicate the problem and diagnosed it as failed sensors in the "Molded Lead frame". The work was performed(copies attached) and there has been no recurrence of the problem. The same problem that was in the recall for 2011-2012 Mustangs! "Randomly while driving there is the engine revs up but car does not go any faster, no response from the throttle, no power. It slams down into lower gear, at one time the rear wheels screeched. My wife was driving this time, we were in traffic and was almost rear ended. She will no longer drive the car. Sometimes the wrench light would come on when it was slamming into a different gear then go away after shutting the engine off. I had someone check for codes but none were found... more..."
Randomly while driving there is the engine revs up but car does not go any faster, no reponse from the throttle, no pwower. It slams down into lower gear, at one time the rear wheels screeched. My wife was driving this time, we were in traffic and was almost rear ended. She will no longer drive the car. Sometimes the wrench light would come on when it was slamming into a different gear then go away after shutting the engine off. I had someone check for codes but none were found. On 1 occasion I took a video on my phone while driving at asready throttle and the speedometer was all over the place, up at 40 down to 20 up then down to 0. I had the spark plugs, pcv, evap purge valve, throttle body replaced and it is not fixed. the car has 49K miles. We have owned this car since new. It happens more often now but I cannot replicate it on demand.
- Clearwater, FL, USA
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My 2013 Ford Mustang had some problems with down shifting, and my daughter took it several times to the dealer, they said it is probably the throttle body, so I replaced it, and thought that everything was fine. So on September last year my daughter was in an accident due to the car downshifting to first gear, the tires locked up and she swirled to some freeway wire retainers. Thankfully she was OK, So thinking that the throttle body went bad again I replaced it, and last week, I almost got rear ended because the same thing happened to me. The car shifted abruptly to first gear, locking the tires and rear swaying side to side.
Vehicle intermittently hesitates to accelerate after coming to a complete stop.this first occured in 2019 and only happened a hand full of times until November 2020. In recent instances it has repeatedly stalled at stop lights and in traffic situations where I need to slow to a near stop, such as a yield or sharp turn.the rpms jump high and engine revs but doesn't hardly move for several seconds, after which it jerks suddenly forward and a yellow wrench light comes on in the dashboard. It has become a daily occurence and mechanics have suggested it to be related to a computing error that the Ford dealership should address.
My mother bought this car brand new, the neighbors hacked into the sync system once and had issues out of radio since, but she's not concerned over that, the 6speed transmission will shift on its on, be running 55 and downshift to first, and go to pull out in 6th and had almost got her hit more than once, I hooked computer to it reset everything to factory except the my key and bluetooth which neighbors hacked, but I took down the rd and driving normal to set shifting points, I was in a 60 mph zone going 55 and luckily no one was behind me it decided that 1rst gear was nessasary gear at 55 and I fish tailed until I shifted into N, but she is older and just paid it off, and now since police wouldn't help us against their own family I. wash co tn we had move and her car is only way she had to work, my cars are also electronically disabled at this time, only car I have is manuel trans and she can't shift gears, she helps everyone and is a nurse yet we can't get an one help her and where she moved had broke her, please tell me a way I can get her a reliable fix, from what I've seen Ford should went a recall. She has no choice but to take her chances since my car gas tank was sugared, it's getting worse and only does in certain areas near sub stations for some reason.and I am disabled but not drawing anything just work on cars, since gateway auto body shut down, trying my best just get by. Any help or references would be appreciated.
Vehicle will suddenly not accelerate while driving - randomly. The car had no response. At times, wrench light will be on - other lights too. After turning off car, the problem seems to go away, but it has repeated and frequency seems to be higher. This is very dangerous as this happens in highways or exists, the car is basically with no response.
The contact owns a 2013 Ford Mustang. The contact stated that while driving approximately 35 mph, the vehicle downshifted into first gear with the service engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the output speed sensor needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 19V075000 (power train) however, the VIN was not included. The dealer was not contacted however, the manufacturer was made aware of the failure. The failure mileage was approximately 159,000.
Purchased a 2013 Ford Mustang automatic transmission on 5/31/2020. Inspected vehicle on 6/6/2020 and came out having a bad transmission with internal clutch damage and valve body damage. When driving vehicle skips heavily for 1 to 2 gear making the car unsafe to drive.
I purchased a used 2013 Ford Mustang boss 302. The car only has 9,000 miles on it. It only comes with the 6 speed manual transmission. It has a clunky shift between 1st and 2nd gear and 5th gear. You must shift very slowly when it is cold or it will grind the gears. I have looked at several Ford boss302 facebook groups and everyone states they will have clutch lockout if they shift at high RPM's and ultimately will have transmission failure due to a clutch that is unable to provide enough clamping power to hold the flywheel when shifting. Numerous users stated that as soon as they upgraded to clutches by mccleod, exedy, or mantic, the problems immediately went away. They all state it is not the transmission, but the faulty clutch that causes the transmission to fail eventually. The boss 302 engine has a 7,500 RPM redline which is higher than the other coyote 5.0 liter engines. The clutch can not handle this high RPM limit. So, basically Ford sold a performance car that you can't drive anywhere near its limits because of the faulty clutch/transmission. They should be required to replace the stock clutch with a higher quality aftermarket clutch. If they replace it with the same Ford clutch, the problem will repeat.
In a nut shell, look up Ford tsbs: 13-4-9 and 13-6-8. 2013 Mustang, 65,700 miles, with 6-speed auto (6R80) transmission will suddenly get stuck in 5th gear when starting or when cruising at highway speeds. Very dangerous when pulling out into traffic or an on-ramp and suddenly stuck in 5th gear with no ability to accelerate. Not to mention potential road range from drivers behind a car that can't move when the traffic light turns green. The orange wrench, airbag, low fuel indicators illuminated, the speedometer needle drops to zero, odometer, trip meter, "miles until empty" meter all display dashes while driving. Symptoms will clear after an ignition key cycle, but return. Trouble codes (dtcs) P0720 is sometimes stored in the powertrain control module. I'm currently stuck with a >$900 repair bill to replace the lead frame attached to the valve body in the transmission. Please increase scope of existing recall for other years/models with the same 6R80 transmission problem. Ford csp 16N02 has already extended coverage for 10 years, 150,000 miles on other vehicles with this same tranny, so it's incomprehensible the 2013 Mustang isn't covered as well.
Similar to notice 10091155, my 2013 Mustang GT is exhibiting symptoms of either a) speedometer drops to zero, car violently downshifts at 70 mph, locking the rear tires, B) speedometer dropping to zero, odometer going blank, car downshifting to 5th gear, and "wrench" indicator illuminating, or C) speedometer momentarily dropping out and transmission downshifting unexpectedly.
While driving my car it went into a "limp mode". it has happened several times but this particular day I was crossing an intersection and my car just lost power. I was almost smashed on each side. A wrench light popped up on my dashboard and the car would not move. I was literally stuck in the middle of the intersection. I had to place the car in park and turn it off for 3 minutes. It started back up but it still does it at least 5-6 times a week. I had the throttle body cleaned and it still does it. I am only the second owner of this vehicle and I take good care of it. I love the Mustangs, but if I would've know of this very serious safety issue, I wouldn't have bought it. I can be driving at 60mph and this will happen. This is very dangerous and frightening. I've read that some previous Ford models have been recalled for this same issue. I don't understand why the Mustangs haven't been. This is unacceptable by Ford. When I called them they just told me to keep my receipts. I cannot believe they are doing this to people.
My vehicle is doing the exact same thing as this recall #19S07 - 6R80 transmission unexpected downshift into 1st gear. My VIN says there is no recall yet it is happening to my car on a semi regular basis 2-3 times per week. I do not have the money to take it to my local Ford dealer and feel this VIN should be recalled for this problem. The car just drops down into 1st gear irregardless of speed. It is a danger to myself and other drivers around me. I am writing this desperate email to NHTSA to please put my car on this recall asap and also documenting the fact I am telling you about this problem in case there is a future accident for insurance purposes and a law suit waiting to happen. Please help me. This vehicle is dangerous and needs repair today. I do not have the money to take it to Ford. I know what ever the costs it will be 500-1000 or more. Please recheck my VIN: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
From a stop, car wouldn't shift pass first gear. Had to stop, restart car. Wrench and empty gas warning lights came on. While traveling, car suddenly downshifted into first gear. Empty gas warning light came on. Had to pull over, restart car.
Car shifts down by itself and shows dashes on the odometer as the speedometer gets stuck on zero. It alse shows wrench light when this happens. The 2013 Mustang has 6R80 transmission and the dealership is charging me 950$ to fix the car. They said they will replace the molded leadframe.
I was driving down I-35 in the arbuckle mountains in Oklahoma going 70mph when my car suddenly disengaged the cruise control and downshifted to first gear. It felt like the brakes were being applied forcefully and then the car returned to driving normally. This happened two more times until I was able to pull off on the shoulder as I had almost gotten into an accident the first time it did it. During this time the car was in the drive selector and when the problem would happen the car would show it had entered sport mode and then the downshifting would occur. This would happen without warning and suddenly, without any input from me. This terrified me as I was going at such a high speed and it was sprinkling out and a car was following closely behind me. Luckily I was not involved in an accident. We had the vehicle towed to a nearby Ford dealership to be looked at and are awaiting the results. As I researched the problem later that night I found that many Ford 2011-2012 vehicles had been recalled for the exact same issue. Mine is a 2013 model and was not included in the recall, therefore I was unaware of any problems with the vehicle.
A D V E R T I S E M E N T S
- San Diego, CA, USA