This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Heated and cooled seats are not sufficiently grounded, causing burnt wiring beneath passenger seat, overcurrent to blower motor. This issue applies to multiple makes and models using the Ford\Motorcraft wire harness part number WPT-928.
Climate controlled seats stopped working. While diagnosing the issue I found that connector C3265B on the front seat climate control module was burned severely and melted.
Water has leaked into the cabin of the car from the passenger side window. The leak appears to have come from the corner of the window seal and made it's way into the cabin and creating a stand pool of water. Water pooled on the rear floor and made it's way up to the front of the passenger side. The vehicle sat over the weekend from 11/26/2019 to 11/31/2019. I was not with the vehicle during this time. I locked the doors and rolled up the windows knowing rain was in the forecast. The vehicle sat at my place of residence during said weekend.
I was impacted by a truck from back. I'm the driver my seat and seatbelt didnt work. I was pushed towards front steering wheel and slammed to the back. My back rest was in my back seat. My seat belt never locked. I couldn't reach any peddle after impact
- Cleveland, OK, USA
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Purchased brand new Ford Mustang GT premium 5.0 automatic from local Ford dealer. On first test drive, did not notice problem. Car sat a few days prior to me leaving for an approximate 750 mile return drive home from va to tn. I had the car heater on - the heater seats on - no modifications done to the car - 2 days later out on road noticed a "strong odor" ( more specifically like "model airplane glue odor ). I was getting dizzy, sleepy, and very nauseated. Pulled over rested. Drove car with windows down, heater on as it was cold. Odor persisted and "sick feeling" continued entire drive home. Coordinating with Ford service center and bbbautoline - took the car in for sub total of 5 visits to have odor evaluated. 6th visit with "expert Ford" field tech with some sort of "device" to measure smells ( I assume ) - when I went to pick up the car - I asked for work order and a copy of expert's report. Wrote to sales manager requesting these reports. I have been denied access to these reports (kind of odd" 6th visit and only now they refuse to issue") bbbautoline has now made date for arbitration. Told to bring car in for evaluation by arbitrator - have supporting documents as to why.numerous articles addressing toxic odors - multiple sensitivity disorder.S I'm not a scientist or an engineer. Just a 61 yr old man wanting to enjoy his $44K Mustang - can't have to drive with windows down and heater full up, still feel light headed and nausea. Any suggestions appreciated.
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- Kent City, MI, USA