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10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
25,542 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Ford Mustang body / paint problems

body / paint problem

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2015 Ford Mustang Owner Comments (Page 1 of 2)

problem #34

Nov 142023

Mustang

  • miles

A D V E R T I S E M E N T S

It stolen

- New York , CO, USA

problem #33

Jun 192023

Mustang

  • miles
Passenger door suddenly opens at highway speed (over 70 mph), requiring very dangerous manoeuvres to stop and close it again. This happened 6 times in 4 hours of travel.

- Playa Vista, Los Angeles, CA, USA

problem #32

Apr 212023

Mustang

  • miles
Having difficulties to get our vehicle repaired by Ford Motor Company. Two out of three Safety Recalls for our car have not been solved. Attempts for arranging services have been made through online scheduling at our local dealership, as well as through contacting them by phone at different times, but still no final solution is been granted. First, DOOR LATCHES: Manufacturer Recall Number 20S3 & NHTSA Recall Number 20V331. And second, REAR VIEW CAMERA: Ford Recall Number 22S06 & NHTSA Recall Number 22V082.

- Heber, CA, USA

problem #31

Apr 212023

Mustang

  • miles

A D V E R T I S E M E N T S

DOOR LATCHES Manufacturer Recall Number: 20S30. NHTSA Recall Number: 20V331. & REAR VIEW CAMERA Manufacturer Recall Number: 22S06. NHTSA Recall Number: 22V082.

- Heber, CA, USA

problem #30

Feb 102023

Mustang

  • miles
The doors on both passenger and drivers side keep unlatching while driving. it happens quite often, 4 times this week on one 200 miles trip. I took it to the dealer who said the locking mechanisms were faulty. The dealer replaced both of them $1200. My question is: there was a recall on this problem involving several years including 2015. But my car was not included even though it obviously has the same problem. Is there anything that can be done to cover an obvious safety hazard?

- San Juan Capistrano, CA, USA

problem #29

Jul 242022

Mustang

  • miles
The passenger door unlatches while the vehicle is in motion. The dealer has reported that this had already been fixed, but it is still happening. It is a major safely issue that needs to be resolved. I can provide video footage.

- Atlanta, GA, USA

problem #28

Nov 192021

Mustang

  • miles

A D V E R T I S E M E N T S

While driving my 2015 Ford Mustang 70 mph, my passenger side door opened. I had to reach across to pull it closed and nearly lost control of my vehicle. If I had lost control of my vehicle, other motorists would have been harmed. This has happened multiple times since owning the vehicle. I took it to Ford to get it looked at & found out there were 3 safety recalls; 20S30, 15S16, & 16S30. These recalls were supposed to inspect and fix a defective door latch. If it isn-€™t fixed, there is potential for the door to unlatch while driving, increasing the risk of injury. This recall affected 2.15 million Ford vehicles. These include the 15 Ford Mustang, 2013-2015 Ford C Max, 2013-2015 FordEscape, 2012-2015 Ford Focus, 2015 Lincoln MKC, & 2014-2016 Ford Transit Connect I spoke with the Ford Service center in Clearwater, FL on June 9th, 2022. They inspected the door latch and stated that it needed to be changed. This defective latch should have been fixed in the previous recall. They only checked the part number. If it wasn-€™t a certain part number, they marked it as passing and potentially putting thousands or even millions of unsafe vehicles back on the road. My vehicle has a defective door latch and should have been replaced! Ford basically lied to the NHTSA and put millions of drivers at risk on the roads. I contacted Ford Customer Support and asked them to rectify this since it was missed they basically rushed me off the phone and told me to fix it on my own. I-€™m appalled that Ford would show such a lack of concern for millions of motorists. I sincerely hope the NHTSA can do something about this

- Clearwalter, FL, USA

problem #27

Jun 032021

Mustang

  • miles
The information was not on the vehicle other than the vin. I called Purvis Ford in Fredericksburg, VA and was told the inspection to find the information was not free as it said in the recall notice. I must pay a tech service fee for them to inspect the car doors for the recall information. I said fine I would like to make an appointment for the inspection. The appointment given was for October 26, 2021 as this was the soonest they could get me in. I did not make the appointment as they clearly did not want my business.

- Colonial Beach, VA, USA

problem #26

Feb 012021

Mustang

  • 40,000 miles
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The vehicle was taken to a dealer and the contact was informed that the door latches functioned as needed and did not need to be replaced. The recall designation was then removed from the vehicle and the vehicle was returned to the contact. A few months later, the contact stated that the passenger-€™s door started to rattle and independently opened while driving without warning. The vehicle was taken to the dealer and the contact was informed that the vehicle was no longer under recall. The manufacturer was made aware of the recall and the contact was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 40,000.

- Kansas City, KS, USA

problem #25

Apr 182021

Mustang

  • 99,800 miles
My drivers side door will fly open while driving with no warning

- Westfield, IN, USA

problem #24

Nov 102020

Mustang

  • miles

A D V E R T I S E M E N T S

My passenger side door keeps opening while I am driving, it's really unsafe and really want to get this fixed. Even if I'm not on the highway even small roads where I have to go slower it opens. It has happened more then once 11/10/2020 was the most recent.

- Lumberton, TX, USA

problem #23

Nov 022020

Mustang

  • 68,700 miles
2015 Ford Mustang ecoboost convertible - when driving on the highway over 65mph the passenger door unlatches and a warning signal appears on the dash stating the passenger door is open. I have to either pull over and close the door myself or my fianc puts the window down and pushes the door closed again. This has happened 6 times within the past 2 months. Ford santa monica states there was nothing found under the safety recall 20S30/20V-331.

- Whittier, CA, USA

problem #22

Oct 232020

Mustang

  • 85,548 miles
Was in the passenger seat and noticed the door was not closed while we were driving. We had to stop and keep opening up the door to slam it close again to make sure the door latch was secure and was properly shut.

- Reynoldsburg, OH, USA

problem #21

Aug 272020

Mustang

  • 68,000 miles
Door latch failure at 68K miles, this condition causes the passenger door to unlatch while driving.

- North Lauderdale, FL, USA

problem #20

Apr 162020

Mustang 8-cyl

  • 42,000 miles
Trunk fails to open. The truck has been operating normally for almost 5 years, then suddenly is unable to open. When I use my fob or the truck release button, I hear the actuator, but the trunk does not unlatch. Considering safety equipment (spare tire, fire extinguisher, first aid kit) is stored in the trunk, it is critical that it opens when needed.

- Omaha, NE, USA

problem #19

Mar 032020

Mustang

  • 106,000 miles
This car was in for the door opening unexpectedly recall and still flies open often while in motion!!

- Brooksville, FL, USA

problem #18

Sep 022016

Mustang

  • 50,000 miles
Takata recall-a door latch with a fractured pawl spring tab typically results in a "door will not close" condition. Issue has not been resolved.

- Apo, AE, USA

problem #17

May 032019

Mustang

  • miles
My car is garaged year round to include 6 months totally garaged. It has 28,800 miles. While getting out the beginning of May 2019 for the first time since Oct, 2018. I noticed paint bubbling up on the hood. The car was 4 years old in April, this was spotted in May. Called Ford co. They said they had a 3 year/36,000 mile policy for the paint. With further investigation thru a relative who works for Ford dealership in mi. He said Ford has known about the problem for a few years. He said it was either inferior material, or the prep work that caused the bubbling.he also said up to 2015 it was 3yrs./36,000 miles. After 2015 they figured out the problem and changed the policy to 5yrs./unlimited miles. I talked to a person that had a 2016 Mustang GT, and asked if had paint issues and said yes on the hood. He showed me, and it was in the exact same spot as mine!!! mine was estimated at $2577.73, supposedly Ford said they would pay $768, and they have to replace the whole hood!! so, yes, they knew about the problem!! I didn't do anything to cause this. If I did I would take full responsibility for it, but Ford screwed up and should fix all of it at their expense. I have photos of my car, and the 2016 that I talked with, but they are my phone and I can't send them because I'm on my laptop, and don't have on it.

- Englewood, OH, USA

problem #16

May 152019

Mustang

  • 50,000 miles
Yesterday while driving on a houston highway at 60+ mph my passenger side door unlatched and warning light and sound came on that my door was ajar. The door opened on it's on I had to pull over and close it. This is the second time this has happened this month. Both times while car is in motion. I found that there was a recall from Ford a few years ago for this issue but I searched for recalls on my VIN and mine was not recalled.

- Houston, TX, USA

problem #15

Jan 022016

Mustang

  • 10,000 miles
For the past three years. When I go to work. Everything is fine. When I leave work. I back the car up about 15-30 feet. Then pull out of the parking lot. When I pull out. As I press the gas & start going faster. The car stalls, jerks as if the breaks are pushed, then starts driving as normal again. It happens all the time. But my Ford place says it has to do it with them driving for them to know what to do or what the issue is. Then this past week. The same thing happened. But it happened for a longer time and the traction control light brinked the whole time I was trying to accelerate. So a friend at a Ford body shop told me it was probably my ABS sensor. Also the hood of my car started to loose paint for no reason. No rust. It's just flaking off. The flacking started near the headlight underneath the top of the hood. & is slowly coming towards the top of the hood. My 36,000 mile warranty just expired right after I noticed the issue. And they wouldn't cover it. I don't think that's right!

- Jonesboro, LA, USA

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