This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2015 mustang ecoboost premium with performance package. Coolant leaked into the engine oil, causing damage to the engine. Now the engine may have to be rebuilt or replaced.
The contact owns a 2015 Ford Mustang. The contact stated while driving 50 MPH, the vehicle began to vibrate violently. The contact stated that the failure was intermittent at first but had since occurred while driving 50 MPH or faster. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the center support bearing and drive shaft assembly. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 17V408000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 99,000.
The welds on the top of the clutch pedal at the pivot point were insufficient from the factory and failed. I was having issues operating the clutch and after doing some research found that this is a common issue and was never covered under any factory warranty. I did not have this inspected at a dealer because I knew it would not be covered. I was able to remove the pedal assembly and repair it and added additional welds myself. I think this is a huge safety concern due to the possibility of the clutch pedal cracking completely and coming loose, which could cause the vehicle to unexpectedly engage the clutch and run someone over or cause a collision. I have photos of the damaged components. It took me a total of 8 hours to complete the repairs. I am also concerned about the quality of the steel used to construct the pedal as it may be too brittle. The OEM should re-design this part and update their manufacturing & welding proceedures.
The ac on my mustang has gone out 3 times causing my windshield to fog up and making it very hard to see through. From my understanding Ford already knows about this problem and the defective ac compressor and evap. I have been having problems with the ac since 20 thousand miles. I also have oil leaking onto my driver side floorboard from a bad master slave cylinder. This also started around 20 thousand miles and Ford did not want to warranty it even though the car was still under manufacture warranty. They said that it doesn-€™t fall under power tran warranty which does not make sense. This makes it unsafe to drive when your foot becomes slippery from oil. I also have rust all over my hood that Ford did not want to cover under their 5 year paint warranty. Very disappointed by Ford and the low quality product they knowingly put out.
The Aluminum cast Crossmember that supports the transmission is cracked and split in several places.Shifting and or jumping in or out of gear.The dealer wanted $800 dollars to replace a $132. part That is hard to find in the marketplace, because of others buying these faulty parts up ! No warning signs except hard to shift, cracked part was found by Benson ford in Easley S.C. The car has less than 70,000 miles on it. No warnings whatsoever !
- Pickens, SC, USA
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The clutch pedal of my Mustang failed at just over 90,000 miles. I was driving in my neighborhood when the pedal was no longer able to be operated safely and required twisting my leg in order to push the pedal down. After limping the vehicle home, I inspected the pedal and found that weld that joined one side of the pedal arm to the pivot bar had broken off completely, and the other side had cracked. This allowed significant lateral movement of the pedal, which caused it to hang up in the assembly when pushing it in. There was no abuse loading of the pedal through the life of the car. As a mechanical engineer, I can say with confidence that the weld that broke off was bad/cold, and that once it broke, shifted all the pedal loads to the other side, resulting in its failure. This design is not robust to typical manufacturing quality variations due to the welds being only 90 deg around the circumference. My failure is only one of dozens that have been reported in model specific forums and on social media. I have encouraged others with this issue to report theirs.
The manual transmission is faulty, got it replaced under warranty and now again went bad but no more warranty. The ac compressor went out and evaporator core is bad(very common problem with 15-17 models), it causes windshield to fog up bad and can barely see at times when driving, very expensive to fix too.
The getrag mt-82 transmission locks me out of 2nd gear when im accelerating hardly for ex. Merging on the highway. Also my Mustang is plagued with electrical issues ranging from connecting with bluetooth, inoperable backup camera, tag light wire stripped. Sometimes when I start my vehicle, bluetooth will not connect to my phone for reasons I dont know. Also the backup camera works 10% of the time. Ive read that Ford wiring is being crimped in between the trunk lid. Lastly the rear tag light wires have been stripped/corroded due to poor weather protection.
Automatic transmission with V-6 engine. Transmission flex plate and torque converter was finally replaced by coast mesa Ford dealer after three years of complaining to H.B. Ford dealer. H.B. Ford also has over serviced the engine oil several times when complaining about the noise. No root cause was given for the replacement of flex plate and torque converter replacement. Is there a Ford recall to grease tip of hub of the torque converter? end.
Huntington beach Ford service department, advisor stated he knew what the noise problem was with my 2015 Mustang V-6, 3.7, engine. I was provide a technical service bulletin, ssm47787, tick tap and or typewriter noise at idle. After an oil change. This ssm doesn't address the 2015 Mustang V-6. and the knocking is all the time when the engine is at operating temp. This my third trip to the dealer. Mileage over 28,000. The ssm doesn't address the root cause. Engine at idle to 1700 RPM in park / drive. This last time the oil was change and the time before it. It was over fulled with oil by at lease a 1/2 quart.
The contact owns a 2015 Ford Mustang. While driving 45 mph, unknown warning indicators flashed and the engine failed. The contact towed the vehicle to an independent mechanic and attempted to diagnose the vehicle, but no failure could be found. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was 72,000.
Continuous excessive road noise throughout cabin starting at ~10 mph until ~20 mph. Low frequency "woo woo" sound. Much more pronounced after driving a few miles. Not located to any wheel, brake system, axle, or differential. Very loud and annoying especially in slow traffic. Safety issue" also excessive road noise starting at ~60 mph. Higher frequency resonant humming sound. Oem 19" pirelli tires on 19" GT premium rims. No cupping or excessive tire wear. Only ~24000 miles. Getting worse as time goes on. Happens with & without traction control. 5.0L V8. 6 spd manual. Noisy with & without clutch depressed. Safety issue? wheel bearings? axle bearings? differential defect"
I have a 2015 Mustang GT premium with a standard transmission and when ever I'm at a stop and press on clutch to put into 1st. Gear there is a thud sound like the clutch isn't holding. And going into 2nd. Gear there's a grinding feeling like synchros are broken.
Car would idle then cut off during stationary, engine would cut off while in motion on highway or city street turning and not turning. Car would not accelerate or move when pressing gas. Heated seat caught on fire. Steering wheel controls stopped working. New battery would die then be fine, car have problems after filling with gas would not start, black and white smoke came out of the exaust and displayed low fuel when it had a full tank. Car restricted me from driving past 80. Power train issues, auxiliary emission control failed, computer output circuit failed.
The contact owns a 2015 Ford Mustang. While shifting gears, the bracket fractured on the gear shifter. The contact called an independent mechanic and was informed that the gear shifter indicator (part number: Gr3Z-7210fe lever gear S) was on backorder. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was 40,000.
2015 Mustang 2.3 L ecoboost, when at ideal for more then 5 - 10 min. It starts smoking white smoke from the tail pipes, the longer it sits the heavier the smoke gets. Steering : sometimes when turning left the steering wheel doesn't return to center, I have to pull the steering wheel, as if it is stuck. Transmission feels like it shifts hard sometimes and sometimes it does not. Passenger airbag : when someone is riding with me the airbag turns off. Driver side seat: Has cooled seats. Doesn't work all the time, states it is on, but not feeling anything cool. Contacted Ford and they will not do much about it. Except tell me to bring it to the shop.
My car since 2015 when I purchase my vehicle had a ticking sound from the engine. Ford never open the engine indicating that it will cost to much for them to fix it. On top of this problem has worsen and airbegs, stability and other problems has arise now and Ford refuses to fix them.
A D V E R T I S E M E N T S
- Abilene, TX, USA