This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2015 mustang ecoboost premium with performance package. Coolant leaked into the engine oil, causing damage to the engine. Now the engine may have to be rebuilt or replaced.
The little rubber pad that it attached to the brake pedal disintegrated. Without that pad the vehicle goes into limp mode and won-??t drive over 40. Don-??t know why the brake switch is connected to other electronics in the vehicle that would make it go into limp mode. Very unsafe while driving on the highway.
The contact owns a 2015 Ford Mustang. The contact stated that while driving at unknown speeds, the valve cover was engine oil leaking onto the exhaust manifold. There was smoke coming from underneath the hood. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and four new head gasket holes were drilled, and bolts were added. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 55,000.
The contact owns a 2015 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle stalled in the middle of the highway. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired; however, the contact stated that the engine had been replaced six times since the vehicle was purchased in 2018. The manufacturer was made aware of the failure and the contact was informed that the engine would be replaced; however, the vehicle would not be replaced. The failure mileage was approximately 82,000.
The contact owns a 2015 Ford Mustang. The contact stated while driving 40 MPH, the check engine warning light illuminated and there was an abnormal bump before the vehicle lost motive power. The contact was able to pull over on the side of the road and noticed oil leaking from underneath the vehicle. The contact checked and saw a hole in the engine block. The vehicle was towed to the dealer, and the contact was informed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage 109,000. The VIN was not available.
What component or system failed or malfunctioned, and is it available for inspection upon request" Connecting rod in the engine. The car is available for inspection. How was your safety or the safety of others put at risk? I was traveling on a major highway at highway speeds when the engine failed. Luckily there was a wide shoulder on the section of highway I was traveling on. I could not make it to the nearest exit less than a mile away. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes a Ford Dealership Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No warning messages. I checked every gauge in my car when I began to lose power, and every gauge said it was within normal range. There were no earlier symptoms, and I have been told by the dealership that this is a mechanical defect.
Bolt at the back of the engine rattled loose and scarred the torque converter, flexplate, bell housing of the transmission, and the block of the engine.
I was driving my 2015 twin eco-boost car on a city street, when I I heard something under hood.and right at that moment smoke was rolling out from under the hood.when I stopped and got out, thats when a witness told me she saw flames coming out from under the car it melted everything under the hood.every wire was exsposed.I am waiting for report from fire department.I do have a picture of it.fire chief said battery exploded.
2015 Ford Mustang GT with about 43,000 miles. While driving car on residential street at about 30 mph, loud noise came from engine, pulled over and turned car off. Car no longer cranked. Towed car to mechanic and he stated that likely engine seized and a factory defect. Engine was well maintained and showed no symptons of engine problem prior to failure. Attemped to call Ford multiple times at the phone number (1-866-436-7332) on NHTSA site and placed on hold for multiple hours without any answer.
The contact owns a 2015 Ford Mustang. The contact stated that the vehicle would stall out multiple times soon after start up as the engine and service tire mobility kit warning lights would appear on the instrument panel. The contact also stated that white smoke would intermittently emit from the rear exhaust pipe while driving at high rates of speed. She also stated that the same warning light would appear on the instrument panel. The contact took the vehicle to an independent mechanic where he diagnosed the vehicle with a defective fuel tank pressure sensor. The contact then called henry curtis Ford(1120 auto center dr, petaluma, ca 94952) where they informed her that the vehicle was no longer under warranty or on recall. The contact was then offered a diagnostic fee which she decline. The manufacturer was also notified of the failure and gave her the same information as the dealer;they offered no further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.
Throttle body failing at 60K, Ford has tsb for 2016+ Mustang throttle bodies with same issue, not 2015. Code P2112. Vehicle randomly goes into limp mode at anywhere from 10mph to 60mph. Happened 3 times in the last 2 weeks including twice in the last two days.
The contact owns a 2015 Ford Mustang. The contact stated that while driving at an undisclosed speed, there was an abnormal clunking sound coming from the engine. The contact stated that the failure was caused by a fractured piston rod. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 23,000.
Automatic transmission with V-6 engine. Transmission flex plate and torque converter was finally replaced by coast mesa Ford dealer after three years of complaining to H.B. Ford dealer. H.B. Ford also has over serviced the engine oil several times when complaining about the noise. No root cause was given for the replacement of flex plate and torque converter replacement. Is there a Ford recall to grease tip of hub of the torque converter? end.
Huntington beach Ford, ca from 2018-2020, has not found a knocking noise ether in the transmission or engine V-6, 3.7L. The dealer gave me false information on the engine noise. The noise was for the Mustang V-8, 5.0L. Ssm 47787. Ford customer relations center, back that up doesn't apply. They said go to another Ford dealer. Theodore robins Ford, costa mesa, ca. Found the problem, variable cam timing. Now robins Ford states no warranty. I have premium care expires 2021. Noise at idle 900 RPM in park. In drive up to 15 mph.
The contact owns a 2015 Ford Mustang. While driving 75 mph, the contact noticed an abnormal burning odor without warning. In addition, the vehicle temperature gauge went to hot and caused the overheating warning indicator to illuminate. The contact pulled over, shifted into park, added coolant, and the vehicle returned to normal. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine block was leaking and needed to be replaced. The vehicle was not repaired; however, the failure recurred. The dealer was not contacted. The manufacturer was made aware of the failure and informed the contact to call NHTSA to file a complaint. The failure mileage was approximately 80,000.
The contact owns a 2015 Ford Mustang. The contact noticed fuel leaking from the fuel tank and the engine became inoperable. There were no warning indicators illuminated. The vehicle was taken to chino hills Ford (4480 chino hills pkwy, chino, ca 91710, (909) 203-5700) where it was diagnosed that there was a hole in the fuel tank. The engine was replaced, but the failure recurred. The manufacturer was contacted and did not assist. The failure mileage was 89,000. The VIN was invalid.
I was driving on the highway at about 65 miles per hour. I went to accelerate and heard and felt a loud boom. The car shuttered and smoke began to pour into the car. I slowed down and pulled over to the right shoulder of the freeway. I cut the car off and couldn't restart it. The bay area freeway service patrol stopped to tow me to a safe area. The technician said there was oil all over the road and back of the car. Car was towed to the nearest Ford dealership. The inspection found a cracked engine block. The car has 74,000 miles on it and Ford is unwilling to help because there was no warranty on the vehicle.
A D V E R T I S E M E N T S
- Abilene, TX, USA