This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am a owner of a 2001 Ford Taurus which I bought used and have owned it now for 2 years. It is the first Ford I have owned in over 20 years. Since I have owned it, it has not given me too many problems, just the basic break downs like, batteries, brakes, seized A/C compressor, coolant expansion tank cracked, ect. Those things are going to break. But what has really upset me is how I have read about the coil springs breaking on the Taurus and causing possible damage to the vehicle. I didn't think it would happen to me but after arriving home today I noticed a small piece of metal under my 01 Taurus and after further observation I found it to be a piece of my rear coil spring from the drivers side. I am a 40+ year old male who has had many makes and models of different types of vehicles and have never had or heard of coil springs breaking as they do on the Ford Taurus. This is a problem that needs to be repaired by Ford and not the consumer. So I can only expect that the rest of the springs are faulty and need to be replaced before I have any further damage to my vehicle. It seems to me that the Ford company does not care about craftmanship or the consumers safety. So change your slogan " have you driven a Ford lately" to " your riding on faulty coil springs". this is a serious problem that is a major safety issue and needs to be corrected free of charge to all Ford Taurus owners.
While operating my 2001 Ford Taurus ses, the vehicle overheated with no warning (low coolant light did not illuminate). I was able to pull the vehicle off the interstate with much difficulty under no power. Upon inspecting the engine, found several cracks in the radiator overflow (plastic) reservoir. Was able to get the vehicle running again after adding coolant. I was able to get the car home, but overheated on the way 3 times. I ordered a new reservoir from Ford for $103 and will install it myself once it arrives.
Constant water leak on drivers side floor, anytime it rains or is washed. Brought back to dealer several times without results. Coolant leak, air bag sensor comes on occasionaly.
I started hearing a noise in the engine, particularly when accelerating or idling. This started on wed., 11/10 and I took it to the dealer 11/17. I was told that the air conditioner compressor had fallen apart, that the belts were barely holding it on, and since I am 10 months out of warranty, it will be $1200 to repair. After checking with a mechanic that we use to maintain other vehicles, we found that this was a reasonable price so we authorized the repair by the dealer. However, they were unable to tell me how this could happen to a 3+ year old car with 32000 miles on it. I was told that if I continued to drive the car, the compressor could fall out at any time and I would be unable to drive the vehicle.
A D V E R T I S E M E N T S
- Louisville, KY, USA