Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.

The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.

The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,800 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Taurus AC / heater problems

AC / heater problem

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2002 Ford Taurus Owner Comments

problem #5

Mar 082009


  • 89,000 miles


The contact owns a 2002 Ford Taurus. After a hard rain, water accumulates on the passenger side floorboard of the vehicle. In addition, the heater blower and air conditioner blower only operate on the high setting. The vehicle has not been inspected by the dealer. The contact blogged and discovered the issues with her vehicle. The VIN was unknown. The failure mileage was 89,000.

- Carrollton, TX, USA

problem #4

Dec 152007


  • 90,000 miles
The contact owns a 2002 Ford Taurus. The contact stated that water leaks into the vehicle through the windshield, which shortens the circuit in the floorboard. Secondly, she discovered that the heating system was inoperative. She has not had the vehicle inspected to determine the cause of the failure. The contact is in the process of notifying the manufacturer in reference to NHTSA campaign id number 03V087000 (visibility:windshield). Finally, the contact stated that the front coil spring fractured and caused the ball joints and the front passenger tire to fail. The springs were replaced, but the manufacturer did not provide her with any financial assistance. The failure mileage was 90,000 and current mileage was 101,000.

- Parkersburg, WV, USA

problem #3

Sep 122008


  • miles
My A/C blower motor stopped working and was filled with water with traces of rust. I own a 2002 Ford Taurus and understand many people have had the same issue; just research the internet.

- Hammond, IN, USA

problem #2

Nov 142006

Taurus 4-cyl

  • Automatic transmission
  • 57,000 miles
In August 2006 vapors from the air conditioner of my 2002 Ford Taurus entered the vehicle through the front vents and it stopped cooling shortly thereafter. I went in to the landers-mcclarty Ford dealer and was told that my car should not ever need freon and that it may be a cheap or expensive repair job and I would have to leave the car overnight. I could not leave it. Since summer was almost over, I did not use of the air conditioner anymore. In retrospect, the car felt very very hot as if extra heat was coming from the engine whenever I had used the ac prior to its failure. That Ford dealership closed. In the late fall, I started using my defogger/heater and noticed an energy drain on the engine. The heater works. The problem: Strange fumes enter the car through the vents. After shifting the car into park with the heater on and the engine idling, it shut itself off. I started the engine back up and it shut itself off again. I turned the heater to the off position and started the engine again and the engine stayed on. I turned the heater back on and the engine shut off again. I took the car it to another Ford dealer and was told that they had never heard of that type of problem before. The manufacturer warranty had expired and the extended warranty which I had purchased expired Nov. 7, 2006, the week before I took it in. I was told I had to pay $80 just for them to diagnosis the problem in addition to whatever it would cost to fix it. The shop was very busy and I was asked to leave the car, but was unable to do so because it is my only transportation. I do not use to heater at all.

- Clinton, MS, USA

problem #1

Nov 022006

Taurus Diesel

  • Automatic transmission
  • 68,000 miles
: the contact stated water leaked from the windshield into the engine bay, and the heater and air conditioner had problems. The vehicle was taken to an independent mechanic, who determined that consistent leaking caused the lower motor to rust out completely. The mechanic also printed out a recall # 03V087000 about the visibility:windshield. The vehicle was taken to the dealer who determined the vehicle was not included in the recall due to the VIN.

- Bradley, IL, USA

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