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CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.

The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.

The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...

6.0

fairly significant
Typical Repair Cost:
$80
Average Mileage:
110,300 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (1 reports)
  2. replace heater core (1 reports)
2002 Ford Taurus AC / heater problems

AC / heater problem

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2002 Ford Taurus Owner Comments

problem #2

Aug 122013

Taurus SE 3.0L V6

  • Automatic transmission
  • 85,000 miles

A D V E R T I S E M E N T S

Rust clogged heater core, which is a common problem with this car. Easy fix but sucks when you can't afford it and it's really cold out.

- Raul S., Pharr, TX, US

problem #1

Dec 182014

Taurus SES 3.2L V6

  • Automatic transmission
  • 135,531 miles

I purchased my used car for $2461.50 on Monday, 12/15/2014, and the heater was working with luke warm air, but it had a hard time defrosting the front window let alone the rest of the side windows. The back window has that rear defrost and it worked fine. However, running the car in the winter without heat is not my idea of fun and Fords are notorious for good heat - at least they used to be. This one, however, has a problem. I am unsure if it has anything to do with the antifreeze, or something else is involved.

I had to have my 2002 Ford Taurus SES towed back to the dealer (BILLION Auto here in eastern IOWA) to the tune of $165, and then b/c they had to work on the car, I got a loaner, but b/c I'm so damn honest and can't tell a lie with a straight face, when they asked if I had full coverage for the car, I said, No, instead of just lying and saying yes. I then had to call for insurance for full coverage for the Taurus in order to get the LOANER - a 2015 Cruze, Bright Fire Engine Red (they don't call it that, but that is the color), and that was to the tune of another $180 that luckily I had in my checking account. But now I've had the loaner since Thursday and I have no idea what it's going to cost for the fixes they should have known about before they sold it to me. To say I am ticked off to the max is an understatement! I should have gone to the three car dealers in the town in which I live instead of going clear over there. The one I really wanted is at their dealership in Sioux Falls, SD, and I live on the other side of the state of Iowa. Harrrh, Harrrrh, Harrrrh!

- Lisa H., West Liberty, IA, US

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