Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.

The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.

The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
60,703 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Taurus fuel system problems

fuel system problem

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2002 Ford Taurus Owner Comments

problem #9

Jul 212014

Taurus 6-cyl

  • 24,500 miles


Mechanic identified fuel tank failure and recommended tank replacement.

- Silver Spring, MD, USA

problem #8

Jun 192013

Taurus 6-cyl

  • 70,000 miles
The vehicle has an over whelming gas smell, started outside the vehicle now inside. Took the vehicle to two different mechanics neither can explain where the smell is coming from. Smell is so powerful it makes you sick.

- El Mirage, AZ, USA

problem #7

Aug 152011

Taurus 6-cyl

  • 204,550 miles
A fuel tank mounting strap failed on my 2002 Ford Taurus during normal driving in walton hills, oh. The strap was painted regular steel and badly corroded. This defect appears to be identical to the August 2011 recall of F150 and F250 trucks for potential fuel tank strap failure. The strap will have to be replaced asap and I will see if the old strap can be saved.

- Northfield, OH, USA

problem #6

Oct 012010

Taurus 6-cyl

  • miles


Gas smell back seat passenger side, no one can sit in back seat or they get over powered by gasoline smell, 2002 Ford Taurus I know of five other cars in my area (same year and make) with same exact issue.

- Yuma, AZ, USA

problem #5

Sep 022010

Taurus 6-cyl

  • 34,270 miles
While driving at posted speed limit, engine stuttered and died in traffic. Battery light lit up. Auto club restarted car and stated "no battery failure".drove car all day and next day for approx. 3 hours when same engine stutter and died in traffic occurred. This time, besides "battery light" the "check engine light"came on. Again auto club was able to restart. Drove car to repair shop, who performed a "diagnostic test" and replaced a "fuel pressure sensor". I retained the old part. The car has been regularly serviced at recommended intervals by selling dealer. This engine failure is not only dangerous to me and fam.,but also to the surrounding traffic at the time failure occurs while driving. Getting the vehicle out of traffic was extremely difficult, due to inabilty to use power steering and brakes, being that it happened on an incline. I sincerely hope this information is relevant to your research.

- Glendale, CA, USA

problem #4

Sep 082005

Taurus 6-cyl

  • Automatic transmission
  • 111,986 miles
Driving along the interstate at 74 mph and the car started hesitating and surging and then we lost complete power; no gas pedal and no steering. The terrain was rolling hills. We had just under a half a tank of gas. There were no indications there was anything wrong with our vehicle it just went into these symptoms. It happened four more times as we were driving before we could get it to our dealer. Each time we were able to make it to the side of the road, wait about 30 minutes and try to start the vehicle again and travel about 15 miles. I went to the dealership and explained the symptoms and they replaced my "in line fuel filter" yf1Z-9155-ca(filter 1767).

- Mcloud, OK, USA

problem #3

Aug 222005

Taurus 6-cyl

  • Automatic transmission
  • 71,022 miles


The contact stated the hub bearings on the right wheel in the front were bad, had to replace them three times. On 8-22-05 a garage told the contact the wheel was getting ready to fall off. They had not taken it back to the dealer. She heard a noise like a rubbing, grinding sound and the noise got worse. The noise occurred at speeds of 10 mph and above. Also the engine light was coming on, and they had to replace the feedback sensor to the engine. The vehicle would stall while being driven. The dealer replaced the fuel tank and pump. The vehicle could not be started. The dealer replaced the battery. Two ball joints, one inner tie rod and left side axle shaft were replaced.

- Inkster, MI, USA

problem #2

Mar 152003


  • Automatic transmission
  • 30,000 miles
Sept 18, 2001 we purchased a new 2002 Ford Taurus. In one day radiator hose popped off. Thirty days after the firs repair the hose popped off again. The dealer wanted to replace the engine to correct the problem. On 10-29-01 the car started to make a hiss noise and smoke would come from the front end when it was parked or turned off. The vehicle was taken to the dealer dirks motors. They asked if the could replace the engine again and we said no. We left the car and they told us they would let us know but we did not hear nothing from them, when we would call to ask them what was going to happen they did not know at all. On 11-5-01 the car was returned to us and with leaving the service center and not being less then 20 miles from akron, Iowa the car got hot and started to smoke and I called dirks service center on my cell phone and told them I was bring it back and this time I wanted the car replaced no questions.. but the car was taking back and they looked over it and they did not call us at all while it was in service, we called everyday to see if they knew what was wrong with it and the funny thing about it was the car was at dirks motor Inc from 11-5-01 to 11-16-01 and they could not find nothing wrong. On 11-16-01 this would have been the 4th time this car had been serviced and it was getting old.. on 12-27-02 the car started the hissing noise and short cuts on and the cd player stopped working and that was it.. I called the Ford company at 1-800-392-3673. While talking with the call center they called dirks service center and edu'd them to have the cd player replaced and look at the engine. This car has been service for the same issue more then 3 to 4 times.. we wanted the car replaced.... we rec'd a call back from Ford call center (natalie) and she edu'd to me they were going to order a new cd player and have the car looked at to see about getting the car replaced. Steve irwin P# (605) 761-0268

- Elk Point, SD, USA

problem #1

May 202002


  • miles
Consumer states that they can smell fumes coming from the air condition while driving.

- Norcross, GA, USA

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