Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.

The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.

The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
35,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Taurus seat belts / air bags problems

seat belts / air bags problem

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2002 Ford Taurus Owner Comments

problem #4

Jun 102002

Taurus 6-cyl

  • Automatic transmission
  • 63,000 miles


Front passenger seat belt failed to work. Was told by Ford service that this was not a warranty item as vehicle had over 60,000 mi, however passenger use was less than 5,000 mi. I replaced at cost of $173.

- Hanover Park, IL, USA

problem #3

Jan 082004


  • Automatic transmission
  • 61,000 miles
The front passenger side seat belt would not retract at all to secure the passenger in the seat.

- Saint Cloud, MN, USA

problem #2

Sep 292003

Taurus 6-cyl

  • Automatic transmission
  • 18,000 miles
Driving on high way 20 in Cherokee county ga a car ran a red light hitting me head on going approximately 30 mph myself going 45-50 mph luckily I did not suffer major bodily injury (whiplash and lots of bruises). My question is should airbags have deployed? and seat belt did not lock causing me to make contact with the dash and steering wheel. I was driving a 2002 Ford Taurus ls.

- Canton, GA, USA

problem #1

Jan 062003

Taurus 6-cyl

  • Automatic transmission
  • miles
The vehicle was involved in an accident and the driver's air bag failed to deploy. Also the seat belt failed to properly restrain consumer, which caused injuries.

- Falls Church, VA, USA

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