Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.

The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.

The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,340 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Taurus suspension problems

suspension problem

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2002 Ford Taurus Owner Comments

problem #1

Dec 112004

Taurus 6-cyl

  • Automatic transmission
  • 35,340 miles


Saturday night Dec 11, 2004, while driving on route 91 in ct, the car lost steering. The car started to veer right and when my daughter (and 2 small children) tried to steer the wheel just turned and turned with no results. She ended up next to a cement wall, with no damage to the car, after pumping the brakes. They had to crawl out of the window, because of the position of the car, when the tow truck came. A police cruiser stayed behind her until the tow truck got there. I had it towed to the Ford dealer that I bought it from. They found it was with the linkage and repaired it. I hate to say it, but I still have a strange feeling when I drive now. I guess that they found a bolt was loose, removed it, checked the threads and reinstalled it. I am so discouraged with this car compared to other Ford that I have had.

- Ludlow, MA, USA

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