Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.

The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.

The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...

10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
73,204 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Taurus suspension problems

suspension problem

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2002 Ford Taurus Owner Comments (Page 2 of 21)

« Read the previous 20 complaints

problem #381

Feb 012011

Taurus 6-cyl

  • Automatic transmission
  • 94,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Taurus wagon. The contact stated that the front drivers side coil springs fractured while. The vehicle was inspected by a dealer who informed the contact that he would need to replace the coil spring with a metal wrapped coil spring. The coil spring that failed was not metal wrapped. The vehicle was not repaired. The VIN was unavailable. The failure mileage was approximately 94,000. Updated 03/15/11 updated 05/02/11

- Brockton, MA, USA

problem #380

Jan 012010

Taurus 6-cyl

  • Automatic transmission
  • 175,000 miles
The contact owns a 2002 Ford Taurus. While attempting to pull out of her driveway, the contact heard a loud bang and then she noticed that the front driver side tire was deflated. The vehicle was taken to the dealer where they repaired the front coil spring and strut. Approximately one year later, the contact was traveling approximately 60 mph, when she heard a loud noise and noticed that the passenger side tire was deflated. Both the dealer and manufacturer had not been notified. The vehicle had not been repaired. The current mileages were 190,000. The failure mileages were approximately 175,000. Bw updated 3/1/11 the consumer stated the repair was completed on Feb 9, 2011. The total cost was $270. For the strut, coil spring and tire. Updated 03/03/11.

- Brighton, MI, USA

problem #379

Jan 112011

Taurus

  • 120,000 miles
The contact owns a 2002 Ford Taurus. While attempting to drive the vehicle, the contact heard a loud banging noise when she noticed that her front strut broke, causing the tire to shred. The failure was similar to NHTSA campaign id number 04V332000 (suspension:front:springs:coil springs). The contact did not inform the dealer. The manufacturer informed the contact that her vehicle was not included in the recall. The vehicle was not repaired. The current and failure mileages were approximately 120,000.

- Dayton, OH, USA

problem #378

Dec 312010

Taurus

  • 145,157 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Taurus sl. While the vehicle was parked in the garage she noticed that the front drivers side tire was flat. She also saw sharp objects from the coil spring all over the garage floor. The vehicle was towed to a local mechanic who stated that the front coil spring was broken and had punctured the tire causing it to go flat. The mechanic was replacing the coil spring assembly, the stabilizer bar, mounting bar and struts when the complaint was filed. The contact also had to replace the tire. The failure mileage was 145,157.

- Plainfield, WI, USA

problem #377

Nov 282010

Taurus 6-cyl

  • 107,000 miles
The contact owns 2002 Ford Taurus. The contact was exiting a residential carport driving 2 mph when she heard a loud noise and the front passenger side tire burst. The contact was able to install the spare tire and discovered that the front coil spring had fractured and pierced the tire. The vehicle was towed to a local mechanic. While at the repair facility, the driver side tire also burst due to the spring piercing the tire. The vehicle was repaired and the tires were replaced. The approximate failure mileage was 107,000 and the current mileage was 108,019. Updated 06/24/11

- Loretta, WI, USA

problem #376

Dec 172010

Taurus

  • 58,000 miles
The contact owns a 2002 Ford Taurus. When the contact parked the vehicle, the front passenger side coil spring broke and punctured the tire. The contact stated that there was no prior warning. The failure was not diagnosed or repaired. The VIN was unknown. The failure and current mileages were 58000.

- Erie, PA, USA

problem #375

Dec 142010

Taurus

  • 56,500 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Taurus. All four coil springs were broken on his vehicle. The right rear and left front tires were damaged by the coil springs. He repaired the vehicle. The manufacturer was called and stated that there were no recalls and offered no assistance. The failure mileage was 56,500. Updated 02/02/11

- Akron, NY, USA

problem #374

Dec 132010

Taurus

  • 101,900 miles
The contact owns a 2002 Ford Taurus. While driving approximately 8 mph the front passenger side tire exploded. The contact stated that a coil spring punctured the tire and caused the failure. She changed the tire and was able to drive to her residence. The vehicle was taken to a local mechanic who replaced the front suspension assembly. She referenced recall 04V332000, suspension:front:springs:coil springs and stated that the recall was for the 2001 Ford Taurus. The VIN was unavailable. The failure mileage was 101,900 and the current mileage was 101,903.

- Colver, PA, USA

problem #373

Dec 132010

Taurus

  • 120,000 miles
The contact owns a 2002 Ford Taurus. While driving 5 mph in reverse the front coil spring broke and punctured the driver's side tire. The vehicle was towed to a local mechanic. The mechanic replaced both front suspension assemblies. The vehicle was repaired. The contact referenced recall 04V332000, suspension:front:springs:coil springs and wanted to know why the 2002 was not included in the recall. The VIN was unavailable. The failure and current mileage were 120,000.

- Wallingford, CT, USA

problem #372

Feb 012010

Taurus

  • 101,000 miles
The contact owns a 2002 Ford Taurus. While driving approximately 10 mph he heard a loud bang and the front end of the vehicle fell down. The vehicle was towed to an independent repair shop where he was told that both front coil springs had fractured. The vehicle was repaired. The failure mileage was 101,000 and the current mileage was 112,000. The VIN was unavailable.

- Stoughton, WI, USA

problem #371

Jul 012010

Taurus

  • 89,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Taurus. The contact was reversing at an unknown low speed when he heard a loud, abnormal pop. He then discovered that the front driver side tire was punctured by a broken strut. Upon further inspection, the contact discovered that the front passenger strut and both rear struts were fractured and severely rusted. The contact was informed by the dealer that his VIN was not included in NHTSA campaign id number: 04V332000 (suspension:front:springs:coil springs). The vehicle was repaired by the contact. The failure did not recur. The failure mileage was 89,000 and the current mileage was 90,000.

- Richmond, IN, USA

problem #370

Dec 232009

Taurus

  • 103,000 miles
The contact owns a 2002 Ford Taurus. The contact stated the front driver side tire was flat. While attempting to replace the tire, the contact found that the front coil springs were fractured. The dealer replaced the coil springs. The failure mileage was 103,000 and the current mileage was 109,000.

- Wadsworth, OH, USA

problem #369

Jun 132010

Taurus

  • 79,687 miles
The contact owns a 2002 Ford Taurus. While the vehicle was parked the front coil spring broke. The vehicle was towed to a tire repair shop. The local repair shop replaced the front coil spring, struts, the sway bar links and the lower ball joints. The approximate failure mileage was 79,687 and the current mileage was 80,500.

- Moorhead, MN, USA

problem #368

Jun 232010

Taurus

  • 144,008 miles
The contact owns a 2002 Ford Taurus. While driving at approximately 25 mph, the front driver side tire experienced a blowout and the vehicle collapsed onto the frame. Upon further examining the vehicle, the contact stated the front driver side coil spring broke which pierced the tire. The contact called the manufacturer who advised him that there was not a recall on the failure for earlier model vehicles and he would have to pay to have his vehicle repaired. The vehicle was not repaired. The failure and current mileages were 144,008.

- Natural Bridge, NY, USA

problem #367

Mar 152008

Taurus

  • 87,000 miles
The contact owns a 2002 Ford Taurus. While driving at 5 mph the contact began to smell smoke. Upon further inspection, the contact found that three of the four coil springs had failed. The dealer referred him to the manufacturer who advised there were no recalls and would not provide any assistance. The vehicle was not repaired. The failure mileage was 87,000.

- Sault St. Marie, MI, USA

problem #366

Jun 012010

Taurus

  • 150,000 miles
The contact owns a 2002 Ford Taurus. While driving at 40 mph, the contact heard a popping noise when turning. The contact stated that when she arrived at her destination, she noticed that the front driver side coil spring had broken. The contact called the dealership and the dealer stated that they would not assist with repairs costs as the vehicle was no longer under warranty. The vehicle had not been inspected or repaired at the time of the complaint. The current and failure mileages were approximately 150,000.

- Townsen, MA, USA

problem #365

Jun 132010

Taurus 6-cyl

  • Automatic transmission
  • 94,000 miles
The contact owns a 2002 Ford Taurus. As the contact was attempting to move out of the driveway, he heard a loud clanging noise. The contact noticed that the tire was flat and was advised by aaa that the right spring clip had broken loose. The vehicle was towed to an authorized dealership where the contact informed that the vehicle was not included in any recalls and he would be responsible for repair costs. The vehicle was being repaired at the time of the complaint. The current and failure mileages were approximately 94,000. Updated 11/29/10 the consumer was informed that the right front spring had rusted loose, which caused the frame to collapse onto the tire, blowing out the tire. The consumer has since traded the vehicle. Updated 12/08/10

- Bedford Heights, OH, USA

problem #364

Jun 142010

Taurus

  • 80,000 miles
The contact owns a 2002 Ford Taurus. The contact stated that the front passenger coil spring snapped and punctured the front tire. The contact installed the spare tire. The vehicle was not repaired. The manufacturer was contacted but would not provide any assistance. The failure and current mileages were approximately 80,000.

- Pemberville , OH, USA

problem #363

Jun 072010

Taurus

  • 98,500 miles
The contact owns a 2002 Ford Taurus. While driving at approximately 5mph, the contact heard an unusual noise and noticed that the vehicle suspension was sitting lower than normal. The front drivers side coil spring had also broken. As a result, there was also a dent in the front drivers tire. The manufacturer advised that the vehicle was not under recall and would not provide any assistance. The vehicle was not repaired. The failure and current mileages were 98,500.

- Bethlehem, PA, USA

problem #362

May 272010

Taurus

  • 98,000 miles
The contact owns a 2002 Ford Taurus. The contact stated that on May 27, 2010, while driving at 20 mph, the front suspension broke and punctured the tire which caused a loss of vehicle control. The contact was able to bring the vehicle to a complete stop. The vehicle was then towed to a repair shop where the front suspension and coil spring were replaced. The contact called the manufacturer who stated that the vehicle was not included in any recalls. The current and failure mileages were approximately 98,000.

- Amelia, OH, USA

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