Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.

The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.

The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
81,157 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Taurus suspension problems

suspension problem

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2002 Ford Taurus Owner Comments (Page 5 of 6)

« Read the previous 20 complaints

problem #29

Dec 012008

Taurus 6-cyl

  • 50,000 miles


Drivers side spring busted in half ripping the tire apart....when we went to put the spare on the coil dropped off hitting the pavement barely drove it to Firestone with the coil hitting the spare tire. This happened while in the driveway when I was ready to go to work. Firestone also found the back passenger suspension coil also cracked and a bad hazard. I had to have all four suspension coils replaced along with the sway bars and a wheel alignment. I was lucky to have it bust apart in the driveway and not on the highway I was very lucky. This was a costly repair....... updated 02/04/09.

- Depew, NY, USA

problem #28

Feb 012008


  • 65,000 miles
During annual required state vehicle inspection, mechanic discovered fractured rear spring. Mechanic says he sees a lot of these on Ford Taurus.

- Allison Park, PA, USA

problem #27

Nov 242008


  • 84,000 miles
The rear coil spring on my 2002 Ford Taurus that has 84,000 miles is broken. The cost to repair is approx $800. After looking on line there are many complaints with this problem. I was told to get it fixed very soon as it could be a safety hazard.

- Wausau , WI, USA

problem #26

Jul 122006


  • 40,000 miles


In 2006, I had a flat rear-driver's side tire. I took it to be repaired at discount tire, in plainfield il. The mechanic promptly told me, after he had affixed the repaired tire, that I had two broken rear springs. He then told me to contact Ford, as the Taurus had been having problems with that particular problem. I was not in an accident or had any other problem with the car that would cause that to happen. I phoned Ford in plano, il. Then following day, and was told that my particular vehicle was not covered by Ford for that problem. I think that this is a problem that Ford should fix, as I have done nothing to cause it!

- Plainfield, IL, USA

problem #25

Sep 062007


  • 50,000 miles
My 2002 Taurus' back springs are broken, like many other Taurus owners.

- Canton, MI, USA

problem #24

Aug 262008


  • miles
Went for tire repair and was informed of broken spring and tire damage.

- Hartville, OH, USA

problem #23

Aug 182008


  • 105,001 miles


I was told my rear coil springs needed replacement. Car has been making rubbing noise.

- Peoria, IL, USA

problem #22

Aug 182008


  • 122,000 miles
2002 Ford Taurus has a broken rear strut and spring. I noticed on a variety of blogs/forums that this was/is a common problem and is potentially dangerous. I have not repaired yet and have not contacted Ford yet but intend to do so.

- Minneapolis, MN, USA

problem #21

Aug 082008


  • 113,000 miles
My wife was backing out of the driveway with the kids in the back seat when a loud bang occurred. It appears that the drivers side spring had been broken for a short period of time because it was rubbing a groove into the side wall of the tire. The loud bang must have been the passenger side breaking. The passenger side would have punctured the tire quickly if my wife continued to drive. I haven't repaired the failure yet.

- Richmond, MI, USA

problem #20

Aug 012002


  • 90,000 miles
I was having work done on my 2002 Taurus when my mechanic placed the car on the lift he noticed that my two rear springs need to be replaced immediately. The cost for this repair would be $800.

- Baltimore, MD, USA

problem #19

Jul 132008


  • 55,000 miles


Bought 2002 Ford Taurus sel from used car lot, had about 43,000+ miles in excellent condition. I have had this car less than a year. It presently has 68,000 miles (700 miles driven weekly), all highway driving. At about 55,000 miles ( I am guessing), I started hearing a clunk. Today I went to change the brakes and found the drivers side rear suspension low to the tire. I carry no weight in the car. I took the tire off to find the spring had snapped and coiled around the strut perch. The car has not been abused or mistreated. I find it strange that this car would snap a spring so easily in such a sort time. Luckily it didn't pop a tire while driving. I have read up on the internet to find this is a known problem for this year and make car. I have also read, that I should expect the front struts to collapse. I feel Ford should be held accountable for selling a car with known dangerous and potential problems. There should be a recall on these vehicles for a potentially dangerous and faulty suspension. I have also been forced to replace the blower motor to the cars HVAC system. The system has been working intermittently. I have read on the net that this also is a known Ford problem. I am fortunate that I am a federally licensed airplane mechanic, therefore I do my own repairs. The parts in question are not cheap, nor is my time. Ford needs to be forced to reimburse all expenditures to repair these known problems. Ford needs to recall and address these known problems.

- Newburgh, NY, USA

problem #18

Jul 092008

Taurus 6-cyl

  • Automatic transmission
  • 55,000 miles
The contact owns a 2002 Ford Taurus. The contact took his vehicle to the dealer because the check engine light illuminated on the instrument panel. He was informed that the rear coil spring failed. The contact paid $350 for the repair; however, his extended warranty paid for some of the repair costs. The failure mileage was 55,000. Updated 09/16/08. Updated 09/18/08.

- Crede Coeur, IL, USA

problem #17

Jun 252008


  • 73,000 miles
Failure of rear coil spring.

- Canonsburg, PA, USA

problem #16

Jun 182008


  • 68,000 miles
Rear coil spring broke.

- Bryan, OH, USA

problem #15

Jul 042008


  • 72,000 miles
I was having my tire rotated and balanced when the mechanic showed my that I had a cracked rear drivers coil spring that was broke in two. The remaining spring was trapping the broken piece. The broken piece was sticking out from spring seat and had turned a groove into my tire. It was on the other tire as well. I rotate and balance every 3000-4000 mile, so this means that it happened between 70,000-74,000 miles. I will have to replace it quickly given it is very dangerous if the broken spring fragment should move and turn the tire to the point of failure or puncture it.

- Arlington, MA, USA

problem #14

Jul 012008


  • 76,800 miles
The back drivers side spring snapped and ripped a huge hole into my tire.

- Rockford, IL, USA

problem #13

Jun 302008


  • 84,000 miles
While backing out of my driveway heard rubbing noise from rear of car, started pulling forward to drive away stopped to investigate source of noise, thought it was frozen brakes, loud noise and rear tire exploded. Put on small spare tire and drove to work. After work stopped at tire shop for new tire, they showed me damage to tire caused by broken rear suspension spring. Told me about being a frequent event for Ford Taurus?S. there is a recall on 2001 Ford Taurus for front springs, my car is a 02 Taurus and it was the rear spring. Called Ford they were no help other than say I should contact NHTSA.

- New Kensington , PA, USA

problem #12

Jun 302008


  • 136,000 miles
Backed out of driveway, heard unusual grinding/rubbing sound. Brought car into local mechanic, where it was found that the passenger side rear suspension coil spring had snapped and had rubbed against the tire, wearing a groove into it. This had the potential for a tire blowout and subsequent loss of control of the vehicle. After investigating Ford coil problems on the internet and following mechanic recommendation, decided to replace both rear springs and struts. Also found that there is a recall on the front springs but only up until the 2001 model year. There is clearly a manufacturer defect with these springs and the recall should include front and back springs as well as extended to later model years.

- Shoreham, NY, USA

problem #11

Jun 262008

Taurus 6-cyl

  • 105,000 miles
I have a 2002 Ford Taurus which has experienced 2 suspension spring failures in the last year. The rear left occurred about 8 months ago and the most recent was the front left on 6/26/08. The front spring failure was in a parking lot as I was backing out, with the spring puncturing the tire with complete loss of pressure. The vehicle has 105K miles on it and has been well maintained at the local Ford dealership. In both cases the springs and struts were replaced, alignment performed and in the case of the front, I had to have two new tires in order to have a matched pair.

- Highland , MI, USA

problem #10

May 252008


  • 110,000 miles
It was an average normal day, while backing out of my drive way when I heard a loud bang. I thought it odd so I got out to my car to check if I had ran over anything or backed into something. At that moment I notice my car was sitting in the lower than usual. I reentered my vehicle with the intent to continue on to my destination. The car proceed to make a loud rubbing sound so I stopped what I was doing and drove back up my drive way. I took off the back tire where I noticed that the spring had snapped and was rubbing into my back tire. I checked the other tire and found out that it had snapped both of the springs on my rear tires at the same time. I have not been able to correct this problem because I work for 7.15 an hour at a fast food place. My family has worked for Ford for 2 generations and I am very disappointed with their performance.

- Canton, MI, USA

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