Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.

The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.

The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
81,157 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Taurus suspension problems

suspension problem

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2002 Ford Taurus Owner Comments (Page 6 of 6)

« Read the previous 20 complaints

problem #9

Apr 202008


  • 57,634 miles


My daughter was driving my 2002 Ford Taurus to the store & felt the tire going flat. She stopped to put air into the tire, & the tire would not hold the air so she called me. When I got there I tried to put the jack under the tire to see what the problem was & I couldn't even get the jack under the car. With some additional help I did finally get a jack under & got the tire off to see a huge tear in it. I then noticed the broken coil spring. I contacted Ford about the broken coil spring because I had an older Taurus that Ford had recalled for the defective coil springs. All the Ford garages said that their computers were down & I would have to call them back. I contacted the garage at the dealer that I purchased the car from for a repair & they checked with Ford & said that there were no recalls on that year. I got the front coil spring replaced along with the strut that was broken in the process of the spring breaking & as the dealer was checking the car they said that the rear coil spring was also broken so I had them replace that along with the strut. I have talked to a few other Taurus owners who have had this problem also. Why has Ford never fixed this problem" is it going to take a large number of people getting fatally injured or killed before something is done about this"

- Cuyahoga Falls, OH, USA

problem #8

Jun 122008

Taurus 6-cyl

  • 54,193 miles
June 2007 discovered both rear springs on our 2002 Ford Taurus were broke resulting in rear strut failure (47124 miles). June 12, 2008 (54193 miles) right front spring broke puncturing the tire. Car was again repaired at C & M Ford in massena where I discovered 1) that there was a recall on 1999-2001 Ford Taurus for this problem and 2) that there were three (3) including myself 2002 Taurus' that had broken front spring this week. Three failures in one week for the same model and year seem extremely high for a small town like massena, NY. When I researched the web I discovered numerous reports from all over.

- Massena, NY, USA

problem #7

Jun 122008


  • 73,700 miles
Drivers side rear coil spring broke while driving. Spring needs replaced as does the rear tire as the spring tore into the side wall of the tire.

- Saint Robert, MO, USA

problem #6

May 102008

Taurus 6-cyl

  • 51,637 miles


I have a 2002 Ford Taurus and after taking car in for an oil change, mechanic noticed both rear springs were broken. One spring was starting to rub against tire. Car only has 51K miles. It appears that there is a problem with these cars and Ford should issue a recall for spring replacement.

- Lindenhurst, IL, USA

problem #5

Apr 302008


  • 84,000 miles
2002 Ford Taurus, found broken rear spring on passenger side of car, now have to replace both rear struts and springs along with rear sway bar links. $1000 repair I don't think I should have to pay for. From I've read this is a very common problem with this car. May replace the front struts and springs also because I've found those have been breaking alot also. Spoke to Ford customer service, they said tough luck pay for it yourself.

- Strongsville, OH, USA

problem #4

Feb 262008

Taurus 6-cyl

  • Automatic transmission
  • 79,999 miles
Left rear strut spring broke while driving and blew tire.

- O'fallon, MO, USA

problem #3

Jul 252006

Taurus 6-cyl

  • Automatic transmission
  • 45,311 miles


: the contact stated while the vehicle was parked, updated 8/16/2006 - the consumer noticed that the rear of the vehicle appeared to be sagging. The vehicle was jacked up and the tires were removed. At that moment the consumer saw that both rear oil springs were broken. The left rear tire sustained damage from the broken spring and had to be replaced. The upper spring seat bushing was loose in the plate. The dealer replaced the plate.

- Glen Gardner, NJ, USA

problem #2

Aug 232004


  • 20,000 miles
While driving there would be a vibration in the rear suspension. Dealership was notified, but did not resolve the problem.

- Kawkawlin, MI, USA

problem #1

Feb 152002

Taurus 6-cyl

  • Automatic transmission
  • 2,000 miles
Sagging of rear suspension. The first time I noticed this problem was when I took the family on a ski trip 2 months after purchase. Anytime after that I go on a trip, with 200 lbs worth of weight for the three rear passengers and three suitcases that barely weight another 200 lbs. This so called family car which I purchased for safe traveling with my family and which is advertised as a safe family car is a misnomer. Reason: The rear suspension immediately sags low with the weight I mentioned. I've taken it to two dealers three times and the service advisors states the rear suspension is normal. I've driven and owned many cars before and I never had such a problem (although I had seen that problem in the old K cars with Chrysler.) point: In an emergency maneuver I believe it would become a dangerous situation with this condition. The car drives unstable, takes bumps really bad, and in slight highway turns over 45 mph, the car is hard to control; all due to this extra weight. Please advise me.

- Littleton, CO, USA

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