Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
45,675 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Taurus accessories - interior problems

accessories - interior problem

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2011 Ford Taurus Owner Comments

problem #3

Jan 142015

Taurus

  • 32,000 miles

A D V E R T I S E M E N T S

My mother was driving down the road, and turned on the seat heater. After several minutes the seat heater overheated and burned the backs of her legs. Several days later my father turned it on, it burned through several layers of his winter clothes and left a burn mark on the leather seat. This condition is extremely unsafe, and has caused both personal injury and damage to the car.

- Wurtsboro, NY, USA

problem #2

Dec 062013

Taurus

  • 58,325 miles
The contact owns a 2011 Ford Taurus. The contact stated that the driver's side heated seat overheated. The seat warmer burned through the leather seat and the contact's coat, causing burns to the contact's skin. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 58,325.

- Cedar Lake , IN, USA

problem #1

Nov 192013

Taurus

  • 46,700 miles
I own a 2011 Ford Taurus with heated leather seats. The heating mechanism began to get hotter in spots on the back of the seat on my drive into work. I begin to feel a burning sensation on my skin as well as a burning smell in the car. I originally thought it was in the heating vents, after turning off the car and stepping out I realized it was not. When I took off my coat, I realized that the seat had burned a hole in my jacket, my sweater and I had a burn on my skin. Looking at the drivers side seat you can see burn marks as well as a hole where the heating mechanism burned through the seat and burned out.

- Lewiston, NY, USA

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