This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my vehicle at 50 mph, the power steering went out and the stability control light went off. The vehicle almost crashed. There was no water, rain, or slippage of any kind. After pulling over, shutting the car off, and restarting, did the car resume normal operation. After researching this problem, I located a recall, 15s18, which describes my exact situation. However, after contacting my local dealer they said my vehicle was not included in the recall.
Purchased vehicle on 10/06/2022. Within a week noticed surging and /or loss of power. I also smelled buring of some sort. Contacted the dealership and tried to make arrangements for car to be diagnosed and repaired. Codes began to show on the dash. When I took it to be read it showed throttle issues. On 10/18/2022 I was at a complete stop at a stop sign. When I released the brake and touched the gas the car unexpectedly sured at high speed on its own. My vehicle hit another vehicle causing major damage to both cars. It was extremely terrifying having my car take off at a high rate of speed without me in control. This now has caused tremendous hardship financially, Emotionally and I now have legal issues due to this accident that was no fault of my own.
The contact owns a 2013 Ford Taurus. The contact stated while the vehicle was parked at the residence, she was unable to start the vehicle. Additionally, there was an abnormal burning electrical odor. There was no warning light illuminated. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 128,000.
On 9/26/21, I was driving my 2013 Ford Taurus on the highway, when suddenly lost power steering. Two error messages immediately appeared on the dashboard: "Service Advancetrac" and "Power Steering Fault". I managed to pull the car over safely, however this was an extremely dangerous situation that could have led to an accident. The car was brought to Watertown Ford, 26 Seyon Street, Waltham MA, 02453. The Ford technician confirmed that multiple diagnostic codes were present (related to the steering rack and PCSM - power steering control module), and indicated that the power steering rack needed to be replaced at a cost of $2,700. Upon further research, I noticed that Ford opened a recall program for 2013 Ford Taurus models pertaining to this exact issue. I called Ford, but was informed that my VIN number was not included in the recall, and did not receive an explanation why. Ford's number for this recall is 15S18. NHTSA Campiagn Number is 15V605000. I'm shocked that this was not covered under Ford's recall program, and that I was forced to pay $2,700 in order to have a completely new power steering rack installed. I'm quite fearful that this will occur again in the future. I have attached the invoice from Watertown Ford for reference.
My power steering went out. It said power steering assist fault. And I could not turn my wheel. Fortunately I was parked. I just could not turn the wheel to move. I turned the car off and back on again and the warning went away and I could move the wheel again. Worried it will happen again while in motion.
- Jacksonville, FL, USA
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Rivertown Ford has claimed to inspect the rear toelink and could not have considering I've felt the rear end trailing from time to time and noticed upon inspection deployed by myself visually that the driver side toelink had been cracking. When I notified Ford by phone the dealership at that time brushed me off when I finally talked them into at least doing a multi point inspection that I paid for they claimed they hadn't noticed anything. They then and since then refuse to even look at the suspension without a 300$ fee. (2 the other instance is after receiving damage to my passenger side fender and obtaining a "short" in my BCM I started to get immoberlizer messages. P161-2A incorrect message from immobilizer. I diagnosed the issue with my laptop and obd2 passthru device and after seeing the issue was from pats which by the way isn't even present in the 2013-19 Ford police interceptor sedans Ford again wanted 400$ to"diagnose" the vehicle in which I had communicated with the supervisor trying to confirm my fear of paying the amount will they be able to at least repair or be further along.they informed me that they couldn't even fix or program the issue if this is the case. After they instructed me to tow it there and having my vehicle for approximately 2 weeks they again trying to receive more money and claims of probably not going to be able to fix it by the service tech I refused to pay for any ridiculous claims of not being able to program their own Ford I then had to get the vehicle towed back to my house and after 2 months I still have the same message after PCM and BCM replacement (2 separate instances) dates are for toelink issue pats is a current issue
I noticed on the Ford pass app that there was a warranty extension for the apim on the sync system. They (Ford) explained to me that the notification was sent to a previous owner and not me (I have owned the car since 2016). They now say this extension is expired and the cost would have to be my responsibility.
My engine light is came on. At first it was reading that my fuel pump was going bad. I've recently replaced my fuel pump and now my engine light is back on and its reading two different codes. One is a leak with my gas cap. The other one is eletrical. My car has cut off me as if I've ran out of gas and I wasn't really out of gas. When I have someone come and bring me gas in a gas can, while pouring the gas in its leaking right out as if my thing isnt connected or I had a line thats cut. My gas meter isnt working properlu either and when I put my car in reverse all of my lights turn on and when I put it in drive they cut off. My stereo freezes and cuts on and off.
There is a recall on this issue that I'm having when I went to Ford they said there is no recall but I see a recall online for same issue the problem never got taking care of so I wanted to get it taking care of. Check engine light on I had it looked at the recall is same issue showing on my check engine light. Why is Ford saying there is no recall when I see that it clearly shows recall and no work had been done to my vehicle to fix this issue?
My car had a hard start and rough idle. 02 sensors were ordered because if the code it was giving off. Days later my car threw a wench sign, only once after the car turned off it didn't show up again. The car started jerking, the rpms were jumping and the car actually shut off on me while driving. After looking up these codes this was an issue many others were having with this car and other Ford models. It has since turned on, ran for seconds, and turn off shortly after. Each time a code is ran it shows something different than it did previously.
While driving both on a highway ( 55 mph) and a town road (25 mph) the car engine and the whole car shut down and stalled out. I was able to restart the car briefly, both times, to get home. I had to use the emergency break to maneuver off the road to avoid hitting other cars. Now, after parking, the car will crank but will not start.
The contact owns a 2013 Ford Taurus. When the contact started the vehicle, it shut off and the check engine warning indicator illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 71,000.
I see that my car has several recalls for fuel module issues. My car recently started leaking gas and the gas hand has suddenly stopped working. According to my VIN the only recall is my door handles but I think that my gas issues are apart of the recall that cnn spoke about. There are also weird issues with the axel or suspension that seem to be apart of the recalls for this year. I'm hoping I can find out if my vehicle is apart of these recalls and that it can be repaired because it is not safe. The ac and heat also have major issues that nobody can seem to fix I believe it's an electrical issue.
The contact owns a 2013 Ford Taurus. The contact stated that the vehicle failed state inspection because the license plate bulbs were not working. The contact replaced the bulbs to pass the inspection; however, the bulbs had an internal short and the vehicle failed the inspection again. The vehicle was not diagnosed or repaired. The manufacturer indicated that the vehicle was excluded from the manufacturer service campaign number: 14S08 regarding the license plate lamp assembly replacement (exterior lighting). The vehicle was not repaired. A diagnostic appointment was made with phil fitts Ford & Lincoln (3250 wilmington rd, new castle, pa 16105, (724) 658-3521) for December 12, 2018. In addition, the touch screen buttons failed to function, including the controls for the air conditioner and heater. The manufacturer was notified of the failures. The failure mileage was not available.
The engine just stalls without any warning while driving and will not restart for awhile. I called Ford, but the lady told me they are not technicians at the call center so they can't assist; even after I told them that I took the car to a Ford dealership and their scanning didn't reveal anything. The issues happens 5 times over two months.
The driver side and passenger side door locks do not work with the key fob. At times they appear to be locked, but are not. This occurred after a recall where the interior door handles were replaced. It did not do it at the dealership so it could not be fixed under warranty. Now my car will not start. It started, then died and it cranks, but does not start. Eventually the battery dies. It acts like it is not getting fuel. The fuel pump assembly was replace (13S04) in July of 2014. There is a recall of the fuel pump control module (16S31) for cars 201301015, but mine is not one of them. It should be!
While driving on the freeway, the steering wheel began to seized and the traction control and power steering indicators illuminated.the manufacturer was notified of the failure and provided no solution other than having the dealer diagnose and repair the vehicle. The VIN was not available. The approximate failure mileage was 118690. Researched the problem and saw that there had been a recall report back in 2015 pertaining to the steering modual failing. Unfortunately my 2013 Ford Taurus is not covered under this recall per Ford Motor Company.
Tamara recall - call will not turn over. There is no system light of any kind showing there is a problem with the car, so unable to get a code to start searching to fix the problem.
A D V E R T I S E M E N T S
- Riverview, MI, USA