This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving in my neighborhood about 20mph and the spare tire fell off the truck near pedestrians walking on side of road. At that point i had under 50000mi on vehicle and only 5 1/2 years old. Lucky not on highway with a motorcycle or car behind me. That could have resulted in a major accident.
The driveshaft separated, I lost motive power while driving, and the transmission did not hold the vehicle in park creating the risk of unintended vehicle movement. In addition, the separated driveshaft damaged surrounding components, including brake and fuel lines. Happened on the highway travelling at about 50 mph. I am lucky that the road was pretty empty and no one was hurt. I've been trying to get that recall fixed for the longest time but it's on national backorder and Ford foes not even know when and if they will be available. Ford refuses to even give me a replacement vehicle or reimbursement for a rental.
Failure and stall occurred 8-9-21. Throttle body internal fault. A Ford dealer in Aurora, Colorado diagnosed, has the vehicle, and the defective part. I don't know if they will hold on to it for inspection. My vehicle stalled while driving on a busy road and lost power. The warning message said something to the effect of "terminal engine failure, requires service" I was lucky enough to get my vehicle to the side of the road in heavy traffic, but it was stalled in a precarious spot and the vehicle did in fact get hit while I waited for the tow truck. I was worried for my safety, so I was waiting off of the road about 15 feet from my vehicle rather than in it. This is a potentially life-threatening issue. Had I been on a highway in heavy traffic, this could have caused a major accident. This appears to be a common issue, so I am not sure why it has no recall at this time. In my opinion, it needs one for the safety of the vehicle owners and those around them in traffic.
On or about 4/8/2020 my ambulette with a passenger completely stalled. It was towed to our nys dot shop in westbury that regulates ambulettes. This vehicle, a 2015 Ford Transit 150 is supposed to circulate transmission fluid coming from transmission and coolant from the radiator at the same time. Coolant circulation is supposed to cool transmission fluid without being mixed. When the service is compromised and mixes together, it will contaminate both fluids-coolant in the transmission.transmission fluid, cooling system(radiator and thermostat). Coolant from the radiator will T to water pump and cool off and engine -overheating process and engine change. The earlier the contamination process is stopped, the higher the chance the transmission and engine will undergo from a complete shutdown
- West Hempstead, NY, USA
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I have a 2015 Ford Transit 15 passenger vehicle that was purchased in Nov 2016 with 20,000 miles. April 2019 the driveshaft flexible coupling was replaced under warranty. In July 2019 we began hearing a noticeable vibration / subwoofer drone / hum in the vehicle.the drone doesn't happen at a specific speed but is prevalent when we're running 50-70 mph and between 2000 and 2500 RPM. This drone sound is not consistent but now vibrates the entire cabin when it does appear. I can stop the sound by pulling foot off the gas pedal. However it just re-appears at a later time. We have noted that it is progressively getting more frequent and louder - even vibrating the steering wheel. I had the autonation union city, ga dealership look at it and they explained that the torque converter (tc) is failing and causing problems with the transmission -- it would be a $3,000 repair. I have since been researching this and have found numerous others with the same vibration and for the most part - it appears the tc was the solution.. however, not always. Please see this thread - https://www.fordtransitusaforum.com/threads/driveshaft-drone-noise-survey.60498/page-7 neither Ford nor I know the exact solution until we pull the transmission but it seems that this is pointing to the tc?
This van had a drive shaft recall before we get the service it broke and caused lots of damages include transmission. It took more than 3 months during that time we paid the rent car and Ford said it will reimburse it but when we claim it, Ford refused pay for it and later did not respond our email or phone call.
While im driving it shuts off while driving like the fuel stops going to engine.and sometimes it wont start while stationary.all eletric comes on but just turns over.again like no fuel going in.note I just bought it 3 months ago.stalls about 6 times a week.almost got hit by trucks because of
On an entrance ramp to a highway I heard a loud explosion followed by what sounded like heavy rain. I immediately pulled over and discovered that small flip-out window on the passenger side cargo door had shattered into a million pieces that were inside and outside the vehicle. There was no evidence that this damage was caused by anything hitting it. For this reason my theory is that this was caused by some internal stress caused by the design or material. I was thankful that there were no passengers that may have been injured by the flying glass. Although I am still covered under my new vehicle 3 year / 36,000 mile bumper to bumper warranty, Ford has refused to take responsibility for this defect or pay to replace this window. Although it is just about 12"square, they want to charge me $970 to replace it.
The drive shaft the recall has been in place for over a year. Ford still has no fix I'm trying to sell the vehicle and it's not fair for Ford not to have S fix
I am a NHTSA region 10 office employee. I rented a 2015 Ford Transit van, license plate #[xxx], from zipcar on 7/25/17 for the entire day for a work related event. A fellow NHTSA staff person ran a VIN check on the vehicle by phone and determined there was an open recall on the van. Unfortunately, I did not write down the VIN# of the specific vehicle but was provided assistance from NHTSA staff to identify the # as [xxx] (see the attached document provide to me by NHTSA staff person, [xxx]). I then contacted zipcar and put in a request for assistance, spending time on the phone with customer service agents, first a person apparently based in Mexico, then another based in boston. The last person would not provide me the name or contact information for any "local fleet team" manager that would likely be responsible for repair/maintenance on the vehicle in seattle. I did speak with [xxx] (batch #[xxx]; he would not provide me his last name, but gave me his batch #...an employee id#). I have not been contacted by any other zipcar representatives since. I am concerned that on the date I rented the vehicle there were open, unmitigated recalls of which I was not made aware by zipcar. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I have 2 Transit van both brake wear around 18000 N when wear go right to the matel and brake and rotor get hotter than normal take to many private mechanics they are say brake under size or design issue
This vehicle, along with Explorer and Transit connects, has day running lights (drls) that are bright enough to act as headlights. In addition, the gauge cluster is always illuminated, which doesn't alert the driver to the fact that the taillights are off, decreasing nighttime visibility. The older gauge clusters were better. This is not a specific incident, but a design flaw.
I purchased a 2015 Ford Transit 350 XLT 15 passenger van exactly two weeks ago. The van has 30,000 miles and came with oem Continental 235/65 R16 vanco four season tires. Last week I noticed a "chunk" of rubber missing from the driver side front tire (located on tread, outer lug). The chunk is around 1/2 to 3/4 inch in width and considerably deep. Two days ago I noticed a very large chunk of tread missing on the passenger side rear tire. This particular area is 1 1/2 to 1 3/4 inch wide and so deep, I can see nylon cords. At this point, I notified Continental as I have never seen tires in this condition with only 30,000 miles. The tires were manufactured in week 38, 2014. I have a large family and do not feel safe driving on these tires. Continental will not honor the warranty as I'm not the original owner. I wanted to write to make folks aware of this issue, just in case there have been other reports for this specific tire line.
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- Scotia, NY, USA