This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Wheels - 2 wheels (rims) warped without reason. Caused constant vibration. Had checked 3 times before problem found. Found at non-Ford garage. Rearview mirror fell off while parked. Windshield wipers have never worked properly, constantly smear. Replace at various times.
Engine head gaskets needed to be replaced. Consumer spoke with customer service concerning extension of warranty. Request was denied. Also, rear axle/ windshield wipers/ cassette, & oil pump were broken. Manufacturer wasn't responding. Dealer was out of business.
Head gasket went out. It was replaced with recall. Rear hatch lock acuator broke not fixed yet. Windshield washer works only after it is pushed repeatedly about 20 times, not fixed yet. I'm tird of spending money on a 4 year old $25000 car.
A local Ford dealer has informed me that this vehicle needs a head gasket replacement. I find it unacceptable that a head gasket failure should be expected at any time, especially in a vehicle that has not seen severe driving conditions. In the two years that I have owned this vehicle, various dealers have been unable to correct some issues that were merely annoying (speedometer wavering and jumping; whistling sound coming from engine compartment; rear wiper arm boot failure; buildup of snow/ice on front wipers during snow). With this recent failure (head gaskets), I am convinced that I have purchased a lemon.
When driving at 40 mph and without prior warning the vehicle overheated, lost power, and shut down, causing the consumer to pull over to the side of the road and wait to start the vehicle back up. When starting the vehicle I back up, the vehicle overheated again and cut back off. Consumer is also having problems with the windshield wipers, the transmission was replaced at 40,000 miles, the new transmission began to slip because of a blown head gasket and the dealer can not determined the problem's.
Defroster will not defrost the whole windshield. The wiper will only reach half way across the bottom of the windshield. Windshield wiper freeze up which causes the the windshield to freeze very quickly.
Total ABS failure, the pedal when applied has gone to the floor on two occasions. Consumer states brakes never operated correctly the entire time consumer owned vehicle, consumer traded vehicle back in. Seat clicks and skips when moving back and forth, dealer replaced the seat track. Wiper blades replaced. Gear selector lever replaced. Brake shoes, pads, H and rotors have been replaced several times, drums were machined many times.
A D V E R T I S E M E N T S
- Belvidere, NJ, USA