This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have basically had everything that could go wrong with this vehicle.. go wrong. It has been in several times for the seal around drivers side door (air flows in). The door ajar indicator continually goes on and the dome light comes on(making it very unsafe to drive at night. Especially when trying to back up. The dome light then stays on causing battery to die. I have had problems with the traction control light to blink have had in shop they say they replaced a sensor. As soon as my warranty was up. It happened again(cost me over $400) when either window is rolled down about 3 inches(as soona S it hits that point) a buzzing sound will occur. I had a huge gash on the interior of my right tire(no known cause) I believe the van was 3 months old at this time.... had to purchase a new tire. I have had work done several times on the front passenger side. Including the bearings replaced.... a sensor ring that had broken in half, tie-rod... I am so disappointed in this vehicle, we bought this because it was convient to tote around 3 children but the fact that I am so afraid to drive it alot of times ins't very convenient at all. I am amazed that it has made it this far (90,000) the back hatch seems to have some electrial problems as whenever it is opened it woll set off the door ajar light and when closed it never goes off.. for some reason it has periods of time that it will stay on for weeks and then when that stops the window buzzing starts. I am not under warranty and am very tired of sinking money into a van that we apid well over 30,000 for. Why is something so expensive........... such a money pit"???? I feel I get no response from the dealers. They seem to be able to word it in a different way when they fix something and you have to take it back in to be re-fixed.. although it does the same thing??" I guess we will have to do more research on vehicle manufactors when buying our next family vehicle. I have never been so disappointed. Please send recall informat
First the interior light stay on and blinds driver at night the dash lights for door open shows all 4 door are open but they are closed. In addition the spare tire hoist will not go up and being that this part is not used but for emergencies and proper storage of an emergency item I feel the part should last for many yrs.
Door open indicator stays on, causes interior light to stay on. Every other 1998 Ford I know has same problem (7 vehicles). Nieghbor has had thier van (98) worked on 4 times in one year. Dealer not helpfull. Ford has blinders on, acts as if they know nothing about thos problem. All I wanted is Ford to say they knew it was a problem, and they were working on a solution. Fords integrity is in question with me.
Various problem with power lock locking by itself/windshield wipers working intermittently/dome light not operating, and door ajar light staying on. Vehicle been in / out of dealer shop on several occasions, and problems still reoccurring. Possible electrical problem with failure of power locks, windshield wipers, dome light, door ajar light, door ajar switch, lift gate door ajar switch, battery saver relay inoperable, and washer light illuminating. Brakes noisy at times, dealer stated this was due to brake dust. Power steering is noisy when turning back and forth, dealer replaced tie rod end. Sliding door rattles while driving over bumps, dealer added foam tape to back side of panel, driver door rattles, sliding door hard to open at times, dealer lubed sliding hinges and latch. Dealer replaced shocks due to rattling noise when riding over bumps. Drivebelt replaced. Maf sensor replaced due to hesitation. Window guide did not fit tight.
The passenger door contact was corroded causing the interior lights to come on and an alart on the dash that the door is "open". reported to dealership but never repaired or replaced under waranty. This is a danger to the driver that the door is open and distracks the drivers attention to immediately turn around to visually check. This alert also causes the interior lights to automatically come on when this "open door" indication is given. This is also a distraction. Both the dealership and Ford were contacted but nothing was done. I will never buy a Ford product again.
- Massapequa, NY, USA
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When I stopped my van, the interior lights would not turn off and the dashboard showed an open door, though all doors were tightly closed. This condition persisted even with the engine running. We had to pull the interior fuse so we could drive at night - a dangerous situation indeed! the san jose (California) Mercury newspaper has an "action line" column where I saw others who have the exact same problem as mine. I took in my car to a Ford dealer, but they charged me $85 for not even finding the problem. They said they could not duplicate it. I think Ford knows about this but won't issue a recall. Please help!
A D V E R T I S E M E N T S
- Brighton, MI, USA