This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Windstar. The contact stated that the subframe was fractured. The vehicle was taken to the dealer where it was confirmed that the frame failed and needed to be replaced. The vehicle was not repaired. The vehicle was serviced per NHTSA campaign number: 15V608000 (suspension), but the remedy failed to repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 141,302.
The contact owns a 2001 Ford Windstar. While the vehicle was being serviced, an independent mechanic discovered that the rear and front subframes were severely corroded. In addition, the front subframe exhibited a hole on the driver side and the rear axle was fractured. The vehicle was repaired under NHTSA campaign number: 11V030000 (structure), but the subframes were not repaired. The manufacturer was made aware of the failure. The failure mileage was 91,120. Updated 02/18/15 updated 10/2/2015
The contact owns a 2001 Ford Windstar. While driving various speeds, the steering wheel became difficult to turn. The vehicle was taken to a dealer who diagnosed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 173,000.
The contact owns a 2001 Ford Windstar. The contact stated that while reversing at approximately 4 mph, the motor detached, fell from the vehicle, and pulled all the cables for the gear shift. In addition, the ABS, the airbag, and the check engine warning lights illuminated. The contact also stated that the engine stalled. The vehicle was taken to the dealer where the mechanic stated that a rear axle and the front sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 236,000.
The contact owns a 2001 Ford Windstar. The contact stated that while driving at various speeds, there was a loud abnormal noise coming from the front of the vehicle. The vehicle was taken to the independent mechanic for diagnostic testing, who stated that the sub frame was completely rusted. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 11V030000 (structure, suspension), however the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.
- Poplar, WI, USA
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Front sub-frame badly rusted and sway bar welded mounts on the sub-frame have rusted and broken in half causing poor steering control and excessive body roll. As a note, this vehicle was rustproofed when new and inspected over the life of the vehicle each year. Also, Ford has inspected the front sub-frame in January of 2011 on a recall and it appears did not find a problem with the sub-frame in this area. Given the severity of the rust it would appear the problem existed at the time of inspection.
The contact owns a 2001 Ford Windstar. The contact stated that repairs were made to the vehicle under NHTSA campaign id number: 11V030000 (structure: Frame and members: Under body shields) in 2001. The contact stated that per the recall, attaching brackets were installed to both front lower control arms. Most recently, the sub frame was found to be fractured near the steering column. The vehicle was taken back to the dealer who stated that they previously repaired the vehicle under the recall and would not make the repair a second time. The manufacturer was notified of the failure who advised the contact that the recall did not pertain to the sub frame and that the dealer who performed the recall did so accordingly. The manufacturer offered no further assistance. The failure mileage was 45,500.
The contact owns a 2001 Ford Windstar. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number 10V385000 (suspension:rear:axle:non-powered axle assembly). The vehicle was taken to an authorized dealer and the contact received a second recall notice associated with NHTSA campaign id number 11V030000 (structure: Frame and members:underbody shields). The authorized dealer stated that the vehicle was safe to drive and did not need to be repaired. The vehicle was taken home, and while driving at low speeds the vehicle stopped and would not drive any further. The contact examined the vehicle and noticed that both front wheels were pointing outward and the lower control arms were fractured. The authorized dealer was made aware of the failure and informed the contact that they would attempt to buy the vehicle back. The manufacturer was made aware of the failure, but offered no assistance. The failure and current mileages were approximately 113,000.
The contact owns a 2001 Ford Windstar. The contact stated the engine fell out of the vehicle while driving. The contact had the vehicle towed to a dealer who stated the front sub frame was completely covered with rust which caused the engine to fall off of the vehicle. The contact never received a recall notice for NHTSA recall campaign id number: 11V030000 (structure: Frame and members: Underbody shields). The failure and current mileage was 142,000.
TL - the contact owns a 2001 Windstar. The contact stated that after receiving the repairs for recall NHTSA campaign id number: 11V030000 (component: Structure: Frame and members:underbody shields) the vehicle was vibrating, it did not have any power when pressing the gas and it was making a loud noise. The vehicle was taken back to the dealer who diagnosed that the motor mount was defective and needed to be replaced. The remedy failed to repaired the problem. The manufacturer was made aware of the failure who did not offered any assistance since the recalls repairs were done up to code. The vehicle was not repaired. The failure and current mileage was 185,000.
The contact owns a 2001 Ford Windstar. The contact was driving approximately 55 mph when the vehicle experienced a completely loss of steering control and drifted into the opposing lane without intent. The vehicle came to a stop when the brakes were applied. The vehicle was towed to an authorized dealer where the contact was informed that the subframe was defective and caused damages within the steering and suspension mechanisms. The vehicle was previously repaired under a recall associated with NHTSA campaign id number 11V030000 (structure: Frame and members: Underbody shields). The failure occurred after the recall repair. The contact stated the remedy did not correct the failure. The vehicle was in the process of being repaired. The manufacturer was made aware of the defect. The failure mileage was approximately 59,524.
I heard a popping sound 2 times am I safe in my vehicle, I did buy it used. I looked at the side of the door panel and it was made in Canada, do I have something to fear"?"
The front subframe suspension mount failed while I was driving my 2001 Ford Windstar van at highway speed and thus I loss steering control of the vehicle.
The contact owns a 2001 Ford Windstar. The contact stated that while driving at various speeds over road bumps and pot holes, the vehicle would exhibit a loud grinding noise. The vehicle was inspected by an independent mechanic and they advised her that the cradle to the frame was severely rusted. The contact was advised not drive the vehicle because the frame could detach while driving. The vehicle was not repaired. The failure mileage was approximately 110,000. The VIN was unavailable.
The contact owns a 2001 Ford Windstar. The contact stated that the vehicle was repaired under NHTSA campaign id number: 11V030000 (structure: Frame and members: Underbody shields). The contact stated that the vehicle was reinspected after the recall repairs and she was informed that rust was still present and could possibly cause the engine to drop from the vehicle. The dealer sprayed the vehicle with an antirust agent but the remedy did not work. The contact stated that the recall repair was inadequate and needed to be changed. The failure mileage was 120,000.
The contact owns a 2001 Ford Windstar. The contact stated that while having the vehicle serviced, he noticed rust on the rear passenger side of the engine frame. The mechanic stated that it would eventually rot and the engine could fall out from the vehicle. The vehicle was taken to a second mechanic who confirmed the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The current mileage was approximately 77,000. The failure mileage was approximately 70,000.
I have a 2001 Ford Windstar. While driving home the other day I turned the corner and heard a loud "pop", lost all steering and could not move the vehicle. When the tow truck driver came and lifter the van up and looked underneath he told me the news was not good. He showed me where the frame had broken and where the "arm" was suppose to be welded to. He showed me the"arm/bar" behind the right tire. Thankfully I did not hit anyone and no one hit me when this happened. The police did come because I was a safety hazard sitting in the lane the cars were trying to drive in. If I had been on the highway when this happened going 60 miles an hour I surely would have flipped or caused a major accident as eventhough it happened while slowly turning a corner I had to slam on my braked causing my tires to squeal and smoke and the whole van to swerve from side to side. I sat shaking in my van for several minutes. Please take the time to read my complaint and consider adding it to the list of recalls. I do not know how I am going to pay for this repair. As a single mother of three children my money is very tight and this is not something insurance covers. When I told the tow truck driver it was a 2001 vehicle he was very surprised to see this problem. Please do something and very quickly to correct this potentially fatal problem.
The contact owns a 2001 Ford Windstar. While driving 10 mph, the vehicle exhibited an abnormal pop noise and immediately, the power steering assist failed. The contact stated that the vehicle was extremely difficult to control, especially when attempting a turn. The contact inspected the vehicle and found that the front sub frame was corroded and cracked near the front passenger area. The vehicle was taken the dealer who inspected and ruled the vehicle as unsafe to drive. The manufacturer would not assist with the repairs because the VIN was not included in NHTSA campaign id number: 11V030000 (structure: Frame and members: Under-body shields). The vehicle was not repaired. The failure and current mileage was 92,000.
A D V E R T I S E M E N T S
- Hudson, ME, USA