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10.0

really awful
Crashes / Fires:
6 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
131,868 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Ford Windstar suspension problems

suspension problem

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2001 Ford Windstar Owner Comments (Page 1 of 8)

problem #147

Nov 112016

Windstar

  • miles

A D V E R T I S E M E N T S

The contact owns a 2001 Ford Windstar. The contact received notification of NHTSA campaign number: 15V608000 (suspension). When the vehicle was taken to the dealer for repairs, the contact was informed that the repair would cost $300. The manufacturer was notified of the issue. The contact had not experienced a failure.

- St. Louis, MO, USA

problem #146

Nov 102016

Windstar

  • 196,000 miles
Yes I contacted Ford about the recall on the rear axle they said I dont have a recall on my van but my rear axle just split

- Deltona, FL, USA

problem #145

Oct 042016

Windstar

  • 200,000 miles
The contact owns a 2001 Ford Windstar. The contact received notification of NHTSA campaign number: 15V608000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure. The failure mileage was 200,000.

- Calumet City, IL, USA

problem #144

Jul 012016

Windstar

  • 100,000 miles

A D V E R T I S E M E N T S

The contact owns a 2001 Ford Windstar. While driving approximately 30 mph, the front end frame fractured and disengaged from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the shock absorber, front end spring, and frame were fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

- Moline, IL, USA

problem #143

Mar 112016

Windstar

  • 160,000 miles
Ford Windstar 01 recall on rear axle cracking

- Waupun, WI, USA

problem #142

Jul 072016

Windstar

  • miles
Had brackets installed on rear axle on a previous safety recall and brought vehicle in today to Ford for another recall for inspection of brackets installation. I was told that the brackets are correctly installed but my axle is broken and needs to be replaced and is going to cost me $300. Axle should have been replaced in the first place and there are thousands of other vehicles with the same issue. I am also contacting the nys attorney general.

- North Massapequa, NY, USA

problem #141

Jul 012016

Windstar

  • 185,000 miles

A D V E R T I S E M E N T S

Safety recall 15S27/NHTSA recall 15V-608, had my vehicle inspected as per the recall was told it was fine, less than a month later the rear axle cracked causing a tire to blow. Now they do not want to honor the recall solution

- Dayton, OH, USA

problem #140

Jun 192016

Windstar

  • 160,000 miles
I recently had my Windstar front end worked on by a local Ford dealer, who was supposed to take care of all recall issues. They did a crappy job of that and now the vehicle is sitting my driveway with the axle snapped in half. Had it towed to my home when it broke on the highway. This is not a safe vehicle and we were very lucky no-one got hurt.

- Belleville, IL, USA

problem #139

Mar 152016

Windstar

  • miles
Takata recall, due to rust the sway bar bracket has broke from subframe. Didn't know it until I got it looked at for an alignment issue.

- Fort Mill, SC, USA

problem #138

May 012016

Windstar

  • 97,000 miles
I came up to a stop sign, the entire front axle broke off the frame, I lost steering, brakes, had to slam it into park to stop. I ended up across the road. There was a recall in 2011 for the axle mount and Ford decided it only needed a coating on it, 5 seconds later we would of been on the highway and killed. I emailed Ford and they said the recall was still open, the Ford dealer never closed it, so they won't help me. That is bull, the coated it and forgot to close it out, thats their fault, I can take pics if you want them.

- Port Jervis, NY, USA

problem #137

Mar 262016

Windstar

  • 192,000 miles

A D V E R T I S E M E N T S

The contact owns a 2001 Ford Windstar. While attempting to park, the rear driver side axle fractured. The vehicle was towed to an independent mechanic where it was diagnosed that the axle was fractured and needed replacement or welding. The axle was welded. A year earlier, the rear passenger side axle fractured and was welded. The manufacturer was notified of the failure. The approximate failure mileage was 192,000.

- Sugarloaf Key, FL, USA

problem #136

Oct 122015

Windstar

  • 125,000 miles
The contact owns a 2001 Ford Windstar. The contact stated that the vehicle was taken to the dealer for a scheduled maintenance and was informed by the mechanic that the rear axle was severely rusted and needed replacement. The contact also stated that a recall notification was received for NHTSA campaign number: 15V608000 (suspension) and that the vehicle was repaired for the same failure previously. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 125,000.

- Crystal Falls, MI, USA

problem #135

Oct 302015

Windstar

  • miles
The contact owns a 2001 Ford Windstar. While driving at approximately 30 mph, the front passenger tire detached from the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the axle and the frame needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 15V608000 (suspension). The manufacturer was not notified of the failure. The failure mileage was unknown.

- Highland Park, MI, USA

problem #134

Nov 112015

Windstar

  • 154,000 miles
The contact owns a 2001 Ford Windstar. The contact received a notification for NHTSA campaign number: 15V608000 (suspension). While the vehicle was at the dealer, the technician found that the axle was cracked and needed to be replaced. The contact mentioned that the axle would be replaced under the recall, but the dealer was charging for labor. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 154,000.

- Framingham, MA, USA

problem #133

Nov 092015

Windstar

  • miles
The contact owns a 2001 Ford Windstar. After the vehicle was inspected under NHTSA campaign number: 15V608000 (suspension), the technician stated that the rear axle was cracked and needed to be replaced. The contact mentioned that the failure occurred after the vehicle was serviced under NHTSA campaign number: 10V385000 (suspension). The vehicle was not repaired due to the technician stating that the original recall repair was performed properly. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Loves Park, IL, USA

problem #132

Oct 112010

Windstar

  • 182,000 miles
The contact owns a 2001 Ford Windstar. The contact stated that the vehicle received the initial repair for NHTSA campaign number: 12V195000 (suspension) in mid October of 2010. The remedy did not repair the vehicle. The dealer installed rear axle brackets that did not support the frame. The vehicle was taken to an independent mechanic who inspected the vehicle and noticed that there was a crack in the rear frame. The mechanic stated that the brackets needed to be removed to repair the condition. The contact later received notification of NHTSA campaign number: 15V608000 (suspension) and the dealer scheduled the repair for November 11, 2015. The manufacturer was notified of the failure and the unreasonable appointment date. The manufacturer was unable to provide a reasonable time frame to remedy the failure. The approximate failure mileage was 182,000.

- Metuchen, NJ, USA

problem #131

Sep 142015

Windstar

  • miles
The contact owns a 2001 Ford Windstar. While driving various speeds, the rear driver side axle fractured. The vehicle was towed to an independent mechanic who confirmed that the axle fractured. The vehicle was repaired. The failure recurred. The manufacturer was notified of the failure. The contact received notification of NHTSA campaign number: 10V385000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The VIN and failure mileage were unknown.

- Shirley, NY, USA

problem #130

Oct 272015

Windstar

  • 97,000 miles
The contact owns a 2001 Ford Windstar. The vehicle was repaired under NHTSA campaign number: 10V385000 (suspension). The contact received a second notification, NHTSA campaign number: 15V608000 (suspension). The vehicle was taken to the dealer where it was discovered that the reinforcement brackets that were installed under NHTSA campaign number: 10V385000 (suspension), were properly installed; however, the rear axle fractured. The vehicle was unable to be repaired under the recall due to the fractured axle. The contact was told that the rear axle would have to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 97,000. Updated 05/20/16

- Downers Grove, IL, USA

problem #129

Oct 092015

Windstar

  • 179,000 miles
The contact owns a 2001 Ford Windstar. While reversing at approximately 1 mph, there was an explosion on the rear passenger side near the rear tire. In addition, there was an abnormal noise coming from the rear passenger side after the tire was repaired. The tire had fractured. The vehicle was towed to an independent mechanic for diagnostic testing. The technician stated that the rear axle had fractured and that the vehicle needed to be towed to a dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 179,000.

- Waterford, MI, USA

problem #128

Sep 092015

Windstar

  • miles
The contact owns a 2001 Ford Windstar. While driving at approximately 45 mph and making a left turn, there was an abnormal sound. The rear axle fractured and the contact lost control of the vehicle and crashed. There were no injuries and a police report was not filed. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 10V385000 (suspension); however, the part to do the repair was unavailable. The manufacturer was notified of failure. The failure mileage was unknown.

- Glen Burnie, MD, USA

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