Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
17,290 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Windstar body / paint problems

body / paint problem

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2002 Ford Windstar Owner Comments

problem #15

Jan 262011

Windstar 6-cyl

  • 65,345 miles

A D V E R T I S E M E N T S

My 2002 Ford Windstar minivan driver sliding door wont open and door locks wont cross over at times cause safety issue for my child if there was a fire or something nobody could get out that door iv seen numerous issues on-line with other people about there door and door locks on there 2002 Windstar I hope someone will look in to this order a recall of the bad parts of the locks and latches.

- Glendale Heights, IL, USA

problem #14

Dec 012010

Windstar 6-cyl

  • Automatic transmission
  • miles
2002 Ford Windstar. Consumer states that when the vehicle went in for inspection for a recall the consumer was informed that the axle was cracked. The consumer was informed it would be 3-4 months before the vehicle is returned to him. Prior to the axle failure, the transmission had to be replaced and the rear door would spontaneously open.

- Walpole, NH, USA

problem #13

Sep 062010

Windstar 6-cyl

  • 100,000 miles
The power sliding door on the drivers side of my 2002 Windstar sometimes will not stay closed unless I get out of the car and push on it. Also, it will not stop if an object is in the way and will open when the fueling door is open. I see many reports of this on the web sites. You shoiuld probably have someone investigate these incidents. Your other reports tend to blame the owners of the cars. The door does not close all the time. If you need someone competent to investigate these incidents give me a call.

- Indianapolis, IN, USA

problem #12

Feb 012010

Windstar

  • miles

A D V E R T I S E M E N T S

The rear door on the drivers side for more that a week now opens on it's own while I am driving along the highway. For more than two years the door have been a problem due to the fact that either of them will close on the first attempt when the automatic button to close them is used. 3 times in 2 weeks, car has stalled while driving at 25 miles per hour.

- Little Rock, AR, USA

problem #11

Jan 232007

Windstar 6-cyl

  • Automatic transmission
  • 49,000 miles
Rear sliding passenger doors fail to close when using auto close feature. The vehicle has been taken to the dealership and each time the doors are serviced. Shortly after being serviced the door stop latching closed again. The door slide harder on the vehicle equipped with the auto close feature so some operators will use the auto feature and then latch the door by manually pushing on it. Miscommunication has lead to driving with the door not latched. When driving with door unlatched the power locks, and interior lights may cycle on and off causing a distraction to the driver and increase risk of accident.

- Manassas, VA, USA

problem #10

Jun 202005

Windstar 8-cyl

  • Automatic transmission
  • miles
The door ajar light is on, checked all doors trying to open without touching the handles, and have cleaned the connections. Also, checked them to make sure there was no debris, and light was still on. Had an issue last year, cleaned it, and it went off, but now it was on..

- Long Mont, CO, USA

problem #9

Jan 162005

Windstar 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Power sliding doors open while driving down the road. Power doors do not release when person is in the way. Power doors do not close and operate to specifications. Vehicle has been serviced by extreme Ford in overland park, ks numerous times. There continues to be issues surrounding this problem. Power doors have also chipped rear glass Ford has replaced glass once already. * updated 07/16/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Overland Park, KS, USA

problem #8

Nov 272004

Windstar 6-cyl

  • Automatic transmission
  • 27,503 miles
1) we were driving home from tulas, ok after the thanksgiving day holiday on Saturday afternoon. Pulled into our driveway. Opened the power doors.) the right side power door trapped my daughters right leg when it was opening and did not sense there was resistance. The door broke her femur.

- Allen, TX, USA

problem #7

Mar 012002

Windstar 6-cyl

  • Automatic transmission
  • 17,500 miles
While driving at any speed, intermittently the back right sliding door comes ajar. The problem has occurred on three occasions. The dealer has no idea what causes the problem. Currently, the consumer has a problem with the back/left side door closing securely. The door had been leaking since the vehicle was purchased. The door had a significant difference in space between the front door in comparison to the driver door. Also the cruise control was inoperative.

- Hardy, VA, USA

problem #6

Jul 162003

Windstar

  • miles
While traveling on the highway and without prior warning side doors will open and close intermittently.

- Chicago, IL, USA

problem #5

Feb 182002

Windstar

  • miles

A D V E R T I S E M E N T S

The power sliding doors do not reverse direction when they encounter resistance. My 2 year old son placed his hand in the opening and it was almost crushed. If I hadn't been standing directly behind him and could pull extremely hard to get the door to reverse directions I feel he probably would have suffered severe injury to his hand.

- Indianola, IA, USA

problem #4

Jul 292002

Windstar

  • Automatic transmission
  • miles
Sliding door sensor doesn't respond quickly enough when objects are in the way to avoid closing. Consumer's arm was bruised due to getting caught as door was closing. Dealer was notified. *akconsumer is concerned for the safety of her grandchildren. The dealer did not seemed interested in the problem consumer presented to him, stating that is the way they are supposed to be.

- Towanda, PA, USA

problem #3

Jul 102002

Windstar

  • Automatic transmission
  • miles
Both power sliding doors will not retract while being closed if an object is in the doorway. Consumer is concerned young child might get caught in the door.*akconsumer also stated that the manufacturer felt that there was not a way to adjust the sensitivity of the doors. Consumer said that he physically had a chance to test a Chrysler mini vans slide door sensitivity and it retracted much easier.

- Bryan, OH, USA

problem #2

Feb 102002

Windstar

  • Automatic transmission
  • miles
Back doors will not open sometimes, and will not close sometimes. Consumer was informed to call dealership periodically, because the manufacturer was working on a solution, however it has been 8 months and there is still no remedy.

- Beaverton, OR, USA

problem #1

Mar 252002

Windstar

  • miles
Power sliding doors have sensors to retract upon sensiing object, doors due not retract timely, pressure is felt on a adult arm, wrist, child, infant could be crushed. Tested various other Ford Windstar and all sliding doors had different sensing, some were weak and some were tight, not two the same. If a adult cannot push the door or stop the forward motion, then a child would not stand a chance.

- Jacksonville, FL, USA

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