Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Windstar steering problems

steering problem

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2002 Ford Windstar Owner Comments

problem #2

Apr 052006

Windstar 6-cyl

  • Automatic transmission
  • 43,000 miles


Whining noise in power steering. I took to the Ford dealer and they replaced the power steering pump, but less than 10000 miles later the whinning started again. I took it to another Ford dealer and they replaced the rack and pinion (and charged me $800. About 2 months later the whine is back and I know it is the power steering pump.

- Columbia, SC, USA

problem #1

Jan 102005

Windstar 6-cyl

  • Automatic transmission
  • 44,000 miles
The power steering pump needed to be replaced for the second time since I purchased this vehicle. It was initially replaced 11/17/2003 at 27,000 miles. Now I am at 44,000 miles, 14 months later and the same problem occurs. The dealer and Ford refused to cover the cost of the replacement. The symptoms were a loud whining sound during slow speed acceleration and whining when turning the steering wheel at slow speeds. This is obviously a defect, but Ford refuses to do anything about it. In addition, the front end does not stay in alignment and front tires wear out very unevenly and quickly.

- Austin, TX, USA

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