Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
5 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
136,410 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Windstar suspension problems

suspension problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2002 Ford Windstar:

Unsubscribe any time. We don't sell/share your email.

2002 Ford Windstar Owner Comments (Page 1 of 6)

problem #109

Oct 122016

Windstar

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Windstar. The contact received notification of NHTSA campaign number: 15V608000 (suspension). The vehicle was taken to a dealer where it was diagnosed that the rear axles were corroded, fractured, and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The VIN was previously included in NHTSA campaign number: 12V195000 (suspension) where reinforcement brackets were installed. The failure mileage was unknown.

- Greene, ME, USA

problem #108

Nov 032016

Windstar

  • 260,000 miles
The contact owns a 2002 Ford Windstar. While driving various speeds, the reinforcement brackets failed underneath the vehicle. The vehicle was towed to the dealer where it was confirmed that the reinforcement brackets were installed incorrectly. The contact would have to pay $300 to have the axle replaced. The vehicle was not repaired. The vehicle was serviced per NHTSA campaign number: 15V608000 (suspension), but the remedy failed to repair the vehicle. The contact mentioned that the reinforcement brackets were not an adequate repair. The manufacturer was not notified of the failure. The approximate failure mileage was 260,000.

- Columbus, OH, USA

problem #107

Sep 292016

Windstar

  • 888,600 miles
This vehicle is under recall notice 15S27. It was found to have cracks in the rear axle which had been previously repaired. The notice asks me to pay $300 for a new rear axle. Or, if I say no then the car remains unsafe and I have no alternative. This is gouging in lieu of safety. Ford created the problem and are liable. As of today the car is unsafe and I am on the hook to get it repaired and Ford gets away with a bogus repair system.

- South Dennis, MA, USA

problem #106

Sep 162016

Windstar

  • 152,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Windstar. While driving approximately 35 mph, the rear axle fractured without warning. The vehicle was towed to the dealer where it was diagnosed that the rear axle needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 152,000.

- Milwaukee, WI, USA

problem #105

Aug 132016

Windstar

  • 76,698 miles
The contact owns a 2002 Ford Windstar. While driving approximately 40 mph, the contact heard an abnormal noise and the vehicle moved from side to side. The contact observed that the rear passenger wheel became inoperable. The vehicle was towed to a dealer where it was diagnosed that the wheel axle was fractured and needed to be replaced. The manufacturer was not made aware of the failure. The approximate failure mileage 76,698.

- Fitchburg, MA, USA

problem #104

Aug 222016

Windstar

  • 189,000 miles
The contact owns a 2002 Ford Windstar. While pulling out of the driveway, the vehicle stalled. The contact had the vehicle towed to the dealer. The tow driver, a certified mechanic, informed the contact that the front end axle failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the front axles were not covered per a recall. The VIN was unknown. The approximate failure mileage was 189,000.

- Lock Haven, PA, USA

problem #103

Jul 132016

Windstar

  • 164,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Windstar. While driving approximately 30 mph and making a right turn, the rear of the vehicle exhibited excessive vibration. The vehicle was maneuvered to the side of the road with caution where it was detected that the rear driver side axle fractured. As a result, there was a slight loss of steering control. The vehicle was towed to the dealer where it was diagnosed that the rear axle assembly would need to be replaced. The VIN was included in NHTSA campaign number: 15V608000 (suspension); however, the remedy did not mention the replacement of the axle assembly. The manufacturer was not notified of the failure. The approximate failure mileage was 164,000.

- Blaine, MN, USA

problem #102

May 092016

Windstar

  • miles
The contact owns a 2002 Ford Windstar. The contact stated that the vehicle was previously serviced under NHTSA campaign number: 12V195000 (suspension) that pertained to the installation of the rear axle reinforcement bracket. Most recently, the vehicle was taken to the dealer where it was observed that the rear axle fractured; however, the dealer declined to repair the vehicle under NHTSA campaign number: 15V608000 (suspension), which mentioned the replacement of the rear axle. The manufacturer was not notified of the failure. The failure mileage was unavailable.

- Charleston, WV, USA

problem #101

May 062016

Windstar

  • 160,000 miles
The contact owns a 2002 Ford Windstar. While driving 60 mph, the rear axle fractured from the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the rear subframe needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The vehicle was previously repaired under NHTSA campaign number: 12V195000 (suspension). The failure mileage was 160,000.

- Hanson, MA, USA

problem #100

Apr 292016

Windstar

  • 120,000 miles
The contact owns a 2002 Ford Windstar. While pulling into a parking space at a very low rate of speed, a loud banging noise occurred. Upon inspection, the contact discovered that the front passenger side suspension spring had fractured. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.

- Aurora, IL, USA

problem #99

Apr 182016

Windstar

  • 158,000 miles

A D V E R T I S E M E N T S

Rear axle broke while my wife was driving with grandkids in the vehicle. Both rear tires were rubbing on the inner body and tipped in. Happened just after exiting freeway. Lucky no one was injured.

- Ferndale, MI, USA

problem #98

Jan 092016

Windstar

  • 356,078 miles
The contact owns a 2002 Ford Windstar. While driving various speeds, an abnormal odor and noise were noticed from the passenger side wheel. The vehicle moved in reverse when the gear shifter was in the drive position. The failure occurred constantly and the anti-brake warning light illuminated. The vehicle was not diagnosed nor repaired. The vehicle was serviced for NHTSA campaign number: 15V608000 (suspension). The manufacturer was not notified of the failure. The failure mileage was 356,078.

- Chicago, IL, USA

problem #97

Mar 242016

Windstar

  • 145,000 miles
Rear axle broke while driving on route 18 ( highway) South in New Jersey.

- Long Branch, NJ, USA

problem #96

Mar 012016

Windstar

  • miles
The contact owns a 2002 Ford Windstar. The contact stated that while driving at approximately 65 mph, the rear axle and the frame fractured without warning. The dealer was notified of the failure. The vehicle was towed to an independent mechanic. The vehicle was not included in NHTSA campaign numbers: 15V608000 (suspension), 12V195000 (suspension), 12V194000 (suspension) and 10V385000 (suspension). The manufacturer was notified of the failure. The failure mileage was not available.

- Hutchinson, KS, USA

problem #95

Feb 042016

Windstar

  • 158,000 miles
The contact owns a 2002 Ford Windstar. The contact stated that the rear axle was corroded. The vehicle was previously repaired under NHTSA campaign number: 10V385000 (suspension) and was recently taken to the dealer to be inspected under NHTSA campaign number: 15V608000 (suspension). The technician advised that the axle was corroded and needed to be replaced. The manufacturer was made aware of the failure, who refused to provide additional assistance. The vehicle was not repaired. The failure mileage was 158,000. Updated 04/22/16

- St Louis, MO, USA

problem #94

Nov 102015

Windstar

  • miles
The contact owns a 2002 Ford Windstar. The contact received notification of NHTSA campaign number: 10V385000 (suspension). The vehicle was taken to the dealer where it was confirmed that the rear axle needed to be replaced. The technician stated that the part had to be ordered, but the repairs would be performed outside of the recall remedy. The dealer declined to repair the vehicle under the recall remedy. The manufacturer was not notified of the issue. Parts distribution disconnect.

- Valiere, IL, USA

problem #93

Aug 072007

Windstar

  • 134,654 miles
The contact owns a 2002 Ford Windstar. The contact stated that the suspension was rusted and corroded. The vehicle was taken to the dealer where the repairs were unknown; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 134,654.

- East Rochester, NY, USA

problem #92

Jun 012015

Windstar

  • 350,000 miles
Cracked rear axle.

- Rogersville, TN, USA

problem #91

Oct 122015

Windstar

  • 39,700 miles
Complete deteriation of the front left and right sub frame attaching to the lower control arm attachments at the rear of subframe holding the rack and pinion assembly. This steel is flaking and appears to have laminte separations (looks like flakey pie crust). Cannot get a mechanic to replace leaking rack and pinion assembly due to the poor condition that will leave no material when it breaks off.

- Cudahy, WI, USA

problem #90

Oct 022015

Windstar

  • 167,000 miles
The contact owns a 2002 Ford Windstar. While driving at approximately 35 mph, there was a loud noise and the vehicle came to an abrupt stop. The contact discovered that the rear axle had fractured. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 15V608000 (suspension). The approximate failure mileage was 167,000.

- Overland Park, KS, USA

Read the next 20 complaints »

Not what you are looking for?