This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Ford Windstar. The contact stated that while driving 10 mph the ABS lamp, torque converter lamp and the brake warning lamp illuminated. The vehicle was taken to the dealer but not repaired or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 58,000 and current mileage was 65,000. Updated 10/06/11 updated 10/5/11
The contact owns a 2002 Ford Windstar. The contact stated that the check transmission lamp illuminated. Also, he mentioned that while driving the transmission would fail and the vehicle would not accelerate. The vehicle was taken to a local mechanic who diagnosed that the transmission was defective and needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure mileage was 67,000 and the current mileage was 67,240.
The contact owns a 2002 Ford Windstar. The contact was driving 45 mph when the vehicle came to a stop. The engine was still running, but when the contact tried to accelerate the vehicle would not move. The vehicle was towed to a mechanic who stated that the transmission needed to be replaced. The contacts mechanic did not mention anything specific that caused the failure, only that this was a common problem with that year, make and model vehicle and that it had to be replaced. The failure and current mileage was 115,000.
2002 Ford Windstar. Consumer states that when the vehicle went in for inspection for a recall the consumer was informed that the axle was cracked. The consumer was informed it would be 3-4 months before the vehicle is returned to him. Prior to the axle failure, the transmission had to be replaced and the rear door would spontaneously open.
The contact owns a 2002 Ford Windstar. While the contact was driving approximately 15 mph, the transmission failed without warning. The vehicle was towed to the dealer where the transmission was replaced under the service warranty. The transmission failure reoccurred six months later and was replaced with a new transmission. The transmission and radiator were replaced on two different occasions. The contact paid the cost for the repair expense for the one radiator replacements. In addition, the vehicle experienced a failure with the front brakes and front rotors, which had required annual replacement. Also, while driving the rear axle fractured. The failure mileage was unknown.
I was driving home from work when the low brake fluid light came on. I was headed to pull over when the dashboard went crazy. Said that the ABS was bad, right brake light needed to be checked, traction control error, check transmission, mileage was gone only --------- listed, A/C stopped working, said fuel data computer error, speedometer was out. I am taking it to Ford tomorrow to have the vehicle speed control replace and I believe this is what is causing this problem. The brake fluid may be leaking on everything because I did small a burning smell.
While driving on highway, my wife and two children were in a 2002 Ford Windstar minivan. Suddenly the vehicle lost all power, it was like it went into neutral and stayed there. After coming to a complete stop in fast lane on highway at night, they were almost rear ended by a truck. Luckily they escaped harm. The vehicle has low mileage and gave no problem of tranny problems before. Brought car to garage, it needed a complete overhaul of transmission at a significant cost. Please look into this for us, I don't feel this should happen to a minivan that has been as wall taken care of as my wife's. thank you very much
Overdrive light begins flashing and overdrive shifts out ogf gear. This problem has happened on two consecutive Ford Windstar I've owned. A 1999 and 2002. Both problems occurred at the 120,000 mile mark. In both cases the transmission was diagnose as needing replacement. In both cases the flashing O/D light came on again after the transmissions were replaced at great expense. This time I replaced the trans in the 2002 with a trans out of a 2005 with 52,000 miles on it. Now 2 months later the light is flashing again but the overdrive seems to be functioning properly. In the case of the 1999 I had to replace the ABS control module after replacing the trans which I believed might have fixed the problem, but I don't know for sure because I dumped the vehicle quickly afterward. In this case I'm going to trade in the 2002 on a Chrysler pacifica
I purchased a 2002 Ford Windstar in 2005. In October I took it in for inspection and needed to have all four tires (one of which had been replaced 6 months before), the windshield wipers, a break light bulb and front brakes replaced...needless to say it failed and I made an appointment to bring it back in (after saving to have it fixed)! I returned to the dealership in November. I was then told that there was a leak in the transmission which would need to be repaired. The cost, as quoted by the service rep, would be about $1,500!!! I had just spent over $700 for the other repairs! I have only had this vehicle for a little over a year! I have searched several websites and have found that the transmission is a frequent problem with Windstar owners (of various years 1995-2002), some of which who have been forced to have the transmission fixed multiple times. This is an outrage! Ford needs to be held accountable for this problem! I cannot continue to sink countless dollars into this vehicle and I cannot trade it until the problems are corrected. This presents a serious issue for the someone like me, in the working middle-class. I will soon need to pick up a second job just to take care of repairs! this is crazy!! please hold Ford Motor Company accountable for such terrible production...especially on a issue they have been made aware of (transmission) for years! thank you.
: the contact stated while braking from 10 mph under normal conditions, the vehicle surged forward, almost going over a curb. The vehicle was taken to a service dealer, where the dealer was unable to duplicate the problem. The manufacturer was also notified. There was a squeaking noise when the sliding door was closed. The consumer complained of the transmission slipping, the dealer reprogrammed the PCM and re-filled the transmission fluid. The shifter was re-adjusted. The vehicle pulled to the right occasionally, the speedometer was inaccurate. The headlights would go dim at times. Updated 01/09/07.
: the contact stated the check engine light illuminated and a growling noise was heard while driving 40 mph. The vehicle was taken to the service dealer. Computer diagnostics were performed and the code PO174 came up identifying a vacuum leak. The items recommended for replacement were the intake manifold gasket and associated parts, outer tie rod end and front axle seals, transmission pan gasket and filter. The insurer sent an investigator, who verified the service recommendations. The manufacturer was not notified. Updated 12/5/2006 -
Our 2002 Windstar has had numerous issues. From clunking front suspension; rattling sliding doors; interior lights and locks that would come on and off by themselves. However, there are two unresolved issues and it's been to dealers numerous times, and each time, they just blow me off. The transmission shudders between the first and second shift, and does a "two-step" shift. When it finally does the second half of the two-step and engages, there is an audible cookoo, just like a cookoo clock. The other infuriating problem and possible danger is the brake pedal. It squeaks like an old mattress and also sticks to the floor if you have to brake while you are driving at freeway speeds. You have to use the tip of your shoe to pull the pedal back up. Visit after visit after visit to 3 different dealers and they always claim there is nothing wrong. They were playing "beat the clock" with the warranty and now that's gone, and they are still doing it with the extended warranty. Infuriating. Nobody cares and nobody will help.
The car was parked in garage with gear shift in park and engine turned off with no occupants inside. The car rolled out of the garage and down slight incline in driveway striking consumer. The consumer sustained injuries to both legs. Ems and police were called. No indications as to what happened but officer inspected vehicle and did note ignition was turned off and was in park. No repairs have been made yet however there is an appointment for the dealer tomorrow. There was a police report and an insurance claim as well. Consumer does not know how this failure occurred. *consumer did not have dealer information after deciding to file this complaint, will add later.*
Transmission in our 2002 Ford Windstar mini van made abnormal noises for about 2 months. Vehicle was taken to dealership of purchase for inspection, and they attributed the problem to tire and wheel alignment. All four tires were replaced with alignment. Also, transmission noise persisted, and vehicle was returned to dealership. Again nothing wa S found wrong on inspection with instructions to return later for more complete examination. On February 10, 2005 transmission malfunctioned accelerating the engine to 3200 rpms with a speed of 70 mph. Vehicle suddenly lost control and veered to the left into a left turn lane, resulting in a collision with an illegally parked truck and trailer. Subsequent investigations revealed the driver was unable to stop the vehicle by braking. The driver, my son, was trapped in the Windstar mini van due to a complete collapse of the front frame. After a difficult extraction by the city fire department my son was pronounced dead at the scene of the accident.
When braking at any speed steering wheel vibrated heavily. Dealership repaired the front rotors/pads, but this did not resolve the problem. Had to change wiper blades one week later, they were rotten. Transmission problems, had to drive in 2nd gear all the to the dealer, also has a strong clunking while putting vehicle into any gear.
A D V E R T I S E M E N T S
- Momence, IL, USA