This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Windstar. The contact stated that the gauges on the instrument panel worked erratically and the lights on the instrument panel and the headlights illuminated intermittently. The dealer diagnosed that the wiring harness for the instrument cluster needed to be replaced. The vehicle had not been repaired. The failure mileage was 81,415.
My 2003 Ford Windstar is a nightmare. It started with the dome lights flickering on and off or just staying on. I turned the switch off but the lights still come on. Then when I would open the rear windows a fuse would blow causing all windows, radio, etc.. to stop working. I have taken it in several time to have this looked at that they were tired of me coming in and took a black marker to show me which fuse to change when this happens. I have a friend who is a firefighter who said this is extremely unsafe--for the fuse to keep blowing could cause a fire. After this, I woke up one morning and the car wouldn't start out of no where. After towing it in and a few hundred dollars later I ended up replacing the alternator and the battery. As far as the dome lights & the fuse---still flickering and the fuse still blows out--they say they don't know what is wrong with that. After this, while driving with my girls, the car just died out on us. Started with the battery light going on then the dash said low battery and then it just stopped running. Brought the car in again and they said it was the alternator again. This happened about 1 year after replacing the first one. So once again a few hundred dollars later---they still don't know what is causing this to keep happening. The lights still keep flashing, the fuse still keeps blowing and still no answers. There has got to be something wrong with the electrical system but no one knows what it is. I also found that there are other 2003 Windstar with the exact same problems--lights flickering, electrical problems, replacing alternators & batteries, etc...I filed a complaint with Ford Motor Company but they did nothing--they said all I can say is hold on to all your receipts and if a recall is made you will get reimbursed. What does it take to make Ford recall these vans??
- Fort Myers, FL, USA
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- La Plata, MD, USA