10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
105,172 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Ford Windstar suspension problems

suspension problem

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2003 Ford Windstar Owner Comments (Page 1 of 6)

problem #111

Jan 062017

Windstar

  • 107,200 miles

A D V E R T I S E M E N T S

In Sept 2016, I received a recall notice in the mail from Ford to re-inspect a previous recall repair for my rear axle from 2012. It stated that repairs would be made free of charge if defects were found in the repairs. It also stated that if I chose to do so, even if the repairs "passed", I could replace the axle for $300. Since I worked in ky from Feb through Oct, I scheduled the inspection after returning home in Nov, but did not actually get an appointment until Dec 6th. As a result of the recall inspection on Dec 6th, the dealer stated that the repairs were made correctly, but there were cracks in the axle. They stated it would cost $1,100 to repair if I chose. Since I was not told it was a safety hazard and was presented to me as "optional", I did not repair. When I went to inspect the van for annual pa inspection on Jan 5th, I was informed that it would not pass because of the cracked axle. They showed me the axle, and it is cracked the entire length on both sides. I went to speak with the nazareth Ford customer service staff on Jan 6th, and they told me there is nothing they can do and I should call Ford directly. I called Ford directly on Jan 6th and they told me they can't do anything because the "allowable timeframe" ending Oct 31st has passed. Another call to the nazareth Ford service manager on Jan 6th yielded no progress. I can't believe that Ford can get away with creating a safety hazard like this, not reveal how serious the situation is, and expecting a consumer to drop what they are doing to deal with a "fire sale" approach to repair in a 2 month window. They are the people with the faulty part, the faulty repair, and the misleading "successful" inspection, not the consumer. My axle was fine until they put their repair brackets on. I bought this vehicle brand new, and it has been garage kept. This vehicle has 107,200 miles on it.

- Bethlehem, PA, USA

problem #110

Jan 012017

Windstar

  • 217,000 miles
The contact owns a 2003 Ford Windstar. While driving 35 mph, the rear axle cracked without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 217,000.

- Walker, MI, USA

problem #109

Nov 012016

Windstar

  • 144,000 miles
The contact owns a 2003 Ford Windstar. While driving over bumps in the road, a clunking noise was present coming from the rear of the vehicle. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was previously repaired per NHTSA campaign number: 10V385000 (suspension). The failure mileage was 144,000.

- North Eastern, MA, USA

problem #108

Dec 162016

Windstar

  • 120,000 miles

A D V E R T I S E M E N T S

The contact owns a 2003 Ford Windstar. While driving approximately 5 mph and making a right turn, the rear axle suddenly fractured. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was previously repaired per NHTSA campaign number: 12V195000 (suspension). During the repair, brackets were installed to prevent the failure from recurring. The manufacturer was notified. The failure mileage was 120,000.

- Detroit, MI, USA

problem #107

Dec 132016

Windstar

  • 189,300 miles
Takata recall uncontrollable driving with steering rear end fishtailing

- Salem, OR, USA

problem #106

Sep 282016

Windstar 6-cyl

  • miles
2003 Ford Windstar. Consumer writes in regards to dealership refuses to repair axle recall notice until consumer pays for a new $300 axle replacement. The consumer stated the dealer installed the brackets at no charge.

- Wilmington, MA, USA

problem #105

Sep 262016

Windstar 6-cyl

  • miles

A D V E R T I S E M E N T S

2003 Ford Windstar. Consumer writes in regards to rear axle reinforcement brackets recall notice repair issues. The consumer was informed the brackets were installed correctly. However, there was a crack in the axle.

- Grand Rapids, MI, USA

problem #104

Oct 032016

Windstar 6-cyl

  • miles
2003 Ford Windstar. Consumer writes in regards to rear axle reinforcement brackets recall notice repair issues. The consumer stated the dealer performed a visual check of the vehicle, but nothing was replaced.

- Souderton, PA, USA

problem #103

Oct 152016

Windstar

  • 130,000 miles
The contact owns a 2003 Ford Windstar. While driving various speeds, the vehicle began to swerve uncontrollably. The vehicle was towed to the dealer where it was confirmed that the axle fractured and needed to be repaired. The vehicle was not repaired. Prior to the failure, the contact received notification of NHTSA campaign number: 15V608000 (suspension). The vehicle was taken to be inspected; however, the technician stated that the axle did not need to be repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

- Canton, IL, USA

problem #102

Sep 232016

Windstar

  • 131,000 miles
The contact owns a 2003 Ford Windstar. While the vehicle was stationary, the bolts on the bracket of the rear axle became loose. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 131,000.

- Dayton, OH, USA

problem #101

Sep 262016

Windstar

  • 146,000 miles

A D V E R T I S E M E N T S

The contact owns a 2003 Ford Windstar. While driving 25 mph, the rear driver side axle fractured. The vehicle was towed to the dealer where it was diagnosed that the rear axle beam was fractured and needed to be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 15V608000 (suspension). The manufacturer was notified of the failure. The approximate failure mileage was 146,000.

- Riverview, MI, USA

problem #100

Nov 172015

Windstar

  • 135,000 miles
My local bill brown Ford at 32222 Plymouth rd livonia mi 48150 (734)421-7000 falsified that they replaced a recall on my vehicle. While driving U can hear a noise coming from the rear.

- Detroit, MI, USA

problem #99

Aug 292016

Windstar 6-cyl

  • Automatic transmission
  • 180,000 miles
The contact owns a 2003 Ford Windstar. While driving various speeds, the rear axle fractured. As a result of the axle failure, the rear driver side tire failed. The vehicle was towed to a dealer where it was confirmed that the rear axle fractured. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 180,000. Updated 11/01/16

- Oberlin, OH, USA

problem #98

May 232016

Windstar

  • miles
The contact owns a 2003 Ford Windstar. The vehicle was taken to a mechanic for a routine inspection and it was noticed that the rear axle had extensive rust and corrosion. The part needed to be replaced. The VIN was not included in NHTSA campaign numbers: 15V608000 (suspension), 12V195000 (suspension), 12V194000 (suspension), and 10V385000 (suspension). The manufacturer was notified of the failure and provided no solution. The failure mileage was not available.

- Shawnee, KS, USA

problem #97

May 312016

Windstar

  • 183,000 miles
The contact owns a 2003 Ford Windstar. The contact stated that the rear axle was fractured. The contact noted that due to the failure the vehicle could not be operated without risking further damage. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 10V385000 (suspension). The manufacturer was notified of the failure. The failure mileage was approximately 183,000. Parts distribution disconnect.

- Louisville, KY, USA

problem #96

Feb 172016

Windstar

  • miles
The contact owns a 2003 Ford Windstar. The contact stated that while driving at approximately 60 mph, the vehicle jerked and stalled without warning. The vehicle was able to restart however, the rear tires were leaned in and the rear brackets fractured. The vehicle was towed to a dealer where it was diagnosed that the brackets were installed properly from NHTSA campaign number: 10V385000 (suspension). The VIN was included in NHTSA campaign number: 15V608000 (suspension). The manufacturer was not notified of the failure. The failure mileage was unknown.

- Ecorse, MI, USA

problem #95

Dec 112015

Windstar

  • miles
This is a recall from Ford Motor Company regarding deteriation of the rear axle. I first learned of it in early December 2015. Took into my local dealer on December 11 and was informed that it qualified for the recall. Now they keep telling me that they can't get the parts. How long does a company have after they are aware of a dangerous condition to get it fixed. I haven.T driven it since they told me it was unsafe, but what good is it to me if I can't drive it?

- Arpin, WI, USA

problem #94

Feb 022016

Windstar

  • 198,000 miles
The contact owns a 2003 Ford Windstar. When the contact parked the vehicle, an abnormal noise was heard. Upon returning to the vehicle, the contact noticed that the wheel was tilted inward. The vehicle was towed to the dealer where it was diagnosed that the rear axle fractured and needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 15V608000 (suspension). The manufacturer was made aware of the issue. The vehicle failure mileage was 198,000.

- Middleburg Heights, OH, USA

problem #93

Jan 112016

Windstar

  • 220,000 miles
The contact owns a 2003 Ford Windstar. The contact stated that while driving at approximately 50 mph, the contact noticed a burnt rubber odor and then an unknown rear tire blew out. The vehicle was towed to a dealer where it was diagnosed that the rear axle, tire line, and the rear tire needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 10V385000 (suspension). The manufacturer was notified of the failure. The failure mileage was 220,000.

- Greeneville, TN, USA

problem #92

Nov 112015

Windstar

  • 125,000 miles
The contact owns a 2003 Ford Windstar. While taking the vehicle for a routine check, the mechanic informed the contact that the axle was fractured in two places on the driver and passenger sides. The contact was informed that the brackets were placed on a faulty axle. The mechanic advised the contact not to drive the vehicle for long lengths of time. The mechanic diagnosed that the axle needed to be replaced. The vehicle was taken to the dealer where it was diagnosed that the vehicle was included in NHTSA campaign number: 15V608000 (suspension). Once the repair part and cost was decided, the contact would be informed and a repair would be made. The contact had not received notification and the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 125,000. Updated 04/21/2016

- Columbus, OH, USA

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