This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Serious safety issue with power steering. Apparently the driveshaft is broken an it makes the car almost impossible to turn. I have to use both hands/arms and all of my strength to turn the car. This is a safety issue and GMC has already recalled many of their vehicles for this same issue. Acadias need to be added to that list.
Power steering gets hard to steer while turning, pulling in to parking spaces, going around curves. Being told I have to replace the rack and pinion and then GM will replace the pump. Middle row middle seatbelt is locked won't pull out. Had to replace all front suspension. This vehicle is poorly made.
The contact owns a 2010 GMC Acadia. While the vehicle was undergoing routine maintenance, the dealer (walker automotive, 1616 macarthur drive, alexandria, la) informed the contact that the steering wheel was about to detach from the vehicle due to a loose screw. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was 66,000.
Power steering pump, rack and pinion all needed to be replaced while under 100K miles. Was unable to effectively turn because steering was stiff. I noticed it most at low speeds in particular. Had several occasions that I began turning with plenty of time to make a turn and barely completed the turn in time.
The contact owns a 2010 GMC Acadia. While driving various low speeds, the steering wheel became stiff and seized while turning either left or right. The failure occurred on numerous occasions. After the steering wheel seized temporarily, it returned to its normal function. The dealer was not contacted. The manufacturer was made aware of the issue and stated that there was no recall. In addition, the contact was provided with the following case number by generla motors: C83224002597. The failure mileage was 180,000. The VIN was not available.
- Iselin, NJ, USA
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I'm having the same issue that everyone is complaining about where I lose power when at low speed trying to enter or exiting a parking space. The steering wheel becomes very stiff. GMC recall was for steering pump but is making customers replace rack and pinion stating its unrelated and if not replaced it will not honor the 10 year warranty on the steering pump replacement
Power steering keeps getting tight when I make turns, where I cannot fully turn the wheel to make a turn, it has caused me to almost crash more then a handful of times since I bought the vehicle a month ago
Vehicle will intermittently lose power steering when making turns (already had close call when I couldn't complete left turn and went into on coming traffic ) vehicle was dropped off at Sierra Chevrolet in monrovia. Problem not covered and would have to pay $1,700
Rack and pinion needs to be replaced. When calling around to dealerships, they said that its a common problem with Acadias. When a rack and pinion needs to be replaced, it causes the steering wheel to lock up when turning. It is a dangerous problem. Replacement costs is around $1,800
At less than 70000 miles steering started locking up at low speeds and has slowly gotten worse at over 70000 miles with fluid level at proper range and no leaks.
The contact owns a 2010 GMC Acadia. The contact had not experienced any failures prior to the vehicle receiving service for a manufacturer recall for the steering provided by an authorized dealer (christopher Chevrolet Buick, Inc., 1111 wicker St, ticonderoga, NY 12883, (518) 585-2842). The dealer took longer than a week to repair the vehicle. The contact was uncertain if the remedy prevented a failure or caused a failure. In addition, the dealer mentioned that the rack and pinion needed to be replaced due to a leak. The contact stated that there had not been any leaks since owning the vehicle. The contact was informed that the recall repair was completed. The manufacturer was notified and provided no solution concerning the remedy and dealer repairs. The VIN and NHTSA campaign number were unavailable. The approximate failure mileage was 78,000.
Took my vehicle to the GM garage for an oil change and to report a squeak in the front end. Told me that the power steering box was shot and has been for some time as the liquid was empty. Knowing the vehicle's history I said oh really, my parents had the vehicle in here years ago re: The whining when they turn the steering wheel and they had said that was normal. That was back in 2012. Now I have to pay $1600 to get it fixed. How convenient now that it is out of the warranty period as it is a 10 hour job. When I asked the dealer if they have heard of such complaints re: The steering they said no. Then I told him about my friend who owns a Chevy traverese and they had their power steering box replaced two years ago. They service person just acted like oh well.
I have been having an issue with my power steering going in and out for months. My mechanic says there is a recall, but when I run the VIN I get nothing for the power steering. I took it in for an oil change today and he almost refused to service my truck due to the issue and safety concerns of his employees. My truck has around 110000 miles.
Driving South on 27 and took the on ramp to 192, and the steering wouldn't turn. I almost ran off the side of the on ramp. So I jerked the wheel and it finally turned. When we arrived at our destination. While pulling in the steering went out again and almost hit the median. Trying to pull into the parking spot when out again.
At about 92,000 miles, my vehicle's power steering began randomly going out. It doesn't matter if I'm on a residential street or on a city street. It has only happened at lower speeds and when I'm backing up, but it has been a bit of an issue. After searching google, I noticed there has been a slight problem with the power steering in these vehicles. I thought I should issue a complaint.
The contact owns a 2010 GMC Acadia. While the vehicle was operated at lower speeds, the power steering failed. The contact stated that the vehicle operated normally at higher speeds. The failure occurred without warning. The vehicle was not diagnoised or repaired. The manufacturer was notified. The failure mileage was approximately 140,000.
The contact owns a 2010 GMC Acadia. While driving 10 mph, the power steering seized while making a left turn. The contact was able to regain control of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 75,000.
GMC Acadia power steering unit went out, lost ability to turn at low speeds and the steering locked up while backing up. I took the SUV to the GMC dealer and I was told that GMC has had problems with their power steering units in the 2009 - 2013 year models and there was an an extended warranty on that class of SUV. Their is a class action lawsuit over the issue and GMC has extended their warranty, but it is so restrictive that GMC will do nothing about the problem. GMC needs to issue a recall for the power steering unit before someone is killed.
The contact owns a 2010 GMC Acadia. While driving 25 mph, the steering wheel seized. The contact was able to maneuver the steering wheel in order to continue driving. The vehicle was not repaired. The manufcturer was not made aware of the issue. The failure mileage was 84,420.
Sometimes when trying to turn the steering gets real tight and it feels as if though the power steering has gone out. In the beginning this happen periodically but lately it's become more frequent
A D V E R T I S E M E N T S
- Carrollton, TX, USA