Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
54,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 GMC Acadia AC / heater problems

AC / heater problem

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2011 GMC Acadia Owner Comments

problem #2

May 272015


  • 75,000 miles


The contact owns a 2011 GMC Acadia. While driving at 55 mph, the contact noticed fluid leaking out of the air vents. The vehicle was taken to a dealer where it was diagnosed that the air conditioner line between the compressor and the condenser needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 75,000.

- Middlebury, IN, USA

problem #1

Jul 262013

Acadia 6-cyl

  • 34,000 miles
Air conditioner/compressor has failed and the unit is leaking freon inside the car cabin when air conditioning or vents are open. There is also a hissing sound and exhaust coming from the compressor, which was proceeded by a burning smell when the unit initially failed. After doing some research, it appears that this is an on-going issue for people who own this particular make and model of car - there are dozens of people documenting this issue online, but GMC refuses to acknowledge that there is a problem. We contacted the dealer and were informed that not only would we have to pay for the exploration of the problem, which results in the costly removal of the dashboard, we would also need to pay to fix it even though there is less than 40,000 miles on the car and it is barely 2 years old. We have had to shut the vents and forgo using the ventilation when driving because the leaking freon causes passengers to become light-headed and develop a headache. When the weather is hot, you nearly suffer from heat exhaustion while driving. Additionally, the heating has also failed at this point, rendering the system useless.

- Mission Viejo, CA, USA

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