Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,645 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 GMC Envoy brakes problems

brakes problem

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2002 GMC Envoy Owner Comments

problem #5

Sep 072007

Envoy 4WD 6-cyl

  • Automatic transmission
  • 41,225 miles


When having my 02' Envoy serviced and state inspection by my GMC dealer the service manager called and told me, I would need to R/R my front rotors. The pads were half worn but the rotors smooth surface did not exist. It looked like they were not machined thoroughly. Ser. Mgr thought I lived near the shore, stating salt water would usually causes this. I do not live near the shore and do not go the beach. I drive this vehicle to and from work all highway driving. My vehicle has 41225 mi and has always been serviced by GM. I have owned GM vehicles for 38 yrs and the cars with rotors never looked like this. This looks like a manufacturing imperfection. From reviewing the ODI list for this vehicle, others have also documented similar complaints. If I did not bring the vehicle in for the state inspection I would never have know this defect existed. This gave me neither warning in braking, stability nor squealing/ticking from early warning system. I should had asked for old rotors or taken a picture. Front rotors and pads replaced at my expense.

- Rockville Centre, NY, USA

problem #4

Jan 272005

(reported on)


  • miles
2002 GMC Envoy has defective brake rotors.** answer required***. the brake rotors were cracking at the edges and in danger of cracking. The consumer wrote to the manufacturer but hasn't received a response. The consumer believes there is a defect in the steel used to produce the rotors.

- Unknown, DC, USA

problem #3

Jun 292005

Envoy 4WD 6-cyl

  • Automatic transmission
  • miles
I have a 2002 GMC Envoy slt with 22700 miles. Recently, I noticed deep scoring in the rear brake rotors. I thought that the brake pads were severely worn, so I took my vehicle to the dealer where I purchased it. Usually, I keep very close watch on the rotors, front and rear because it can become a costly job if they are scored. When the service manager informed me that the pads were ok and that they were only half worn, sent up red flags to me. He also said the front rotors were out of round. He said it could be due to wear and tear. I am 53 years old and I have never heard of the rotors being so deeply scored without the pads being worn down.

- Pittsburgh, PA, USA

problem #2

Dec 202004

Envoy 4WD 6-cyl

  • Automatic transmission
  • 27,000 miles
I noticed the brakes pulsing badly on my 2002 GMC Envoy at 27,000 miles. The dealership stated that brakes are covered up to 21,000 miles and rotors covered to 24,000. All 4 rotors and brake pads had to be replaced at my expense. I guess that I shouldn't have assumed that a warranty of 3 years or 36,000 miles meant that everything was covered. How convenient it is for the warranty coverage on brakes and rotors expires prior to the 3 year 36,000 mile warranty. That tells me that GM knows when the cheaper parts they are using are going to fail. The 3 year 36,000 warranty is very misleading. In my 27 years of driving, I've never seen rotor and brake pad failure at 27,000 miles. Good brake parts are vital in the safety of a vehicle, I don't understand how they are allowed to use inferior materials. Thank god my pregnant wife didn't have and accident while driving this vehicle.

- Utica, NY, USA

problem #1

May 152003

Envoy 6-cyl

  • Automatic transmission
  • 30,000 miles
Consumer states that all four rotors have failed at 30000. Dealer notified.

- Holland, NY, USA

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