This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The power steering unit went out on my GMC Envoy. Yes, my car is out of warranty, but do not feel this should of occurred. In discussing with service mgr. Of selling dealer he advised they have had similar failures.
When the car had 4500 miles, the engine stopped running when I was driving at 40 mph -- there were no warning signs or other problems beforehand. The car would not restart immediately - nothing happened when I turned the key -- then, after 45 minutes it started but the engine was very noisy and power to accelerate was very poor. The dealer fixed the noisy engine by recalibrating the PCM but they said no fault codes were registered in the car's computer so they can't figure out why the car stalled. I advised them about NHTSA recall campaign # 02V121000 fuel:fuel filter line where the symptoms were very similar to mine. They said there was no GM recall and there was no problem with my fuel filter fitting. The stall occured on 5/14/02 and I have driven 600 miles since then without incident. I called the GMC # listed in the recall notice on 5/24/02 and they said no recalls applied to my car (which was mfg'd in 9/01) and they had no knowledge of the NHTSA recall campaign # 02V121000. I'm concerned that whatever caused my car to stall while driving will reoccur and it is dangerous trying to pull over across traffic lanes to the shoulder without engine power or power steering.
Mirrors problem - the outside mirrors emit a disturbing whistling noise when exceeding 45 mph. It appears that the seems of the outside casing are causing the noise. Dealer says GM has no solution to problem. Steering problem - a grunt/crunch noise emits from the passenger front wheelwell when taking sharp left turns. No problems with right turns. Dealer has been notified.
Recall 01V126000; while driving 60-65 mph consumer lost control of vehicle, hit concrete median, and vehicle bounced off median and hit right guardrail. Also, vehicle caught on fire, fire department put out fire. Vehicle was totalled. Front lower control arm was broken, consumer has parts for inspection, part of break was clean, the other part rusted through. Consumer called GMC about recall on this part, was told this vehicle was not affected. Due to VIN.
- Hohokus, NJ, USA
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- Random Lake, WI, USA