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really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
6 / 1
Average Mileage:
86,392 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 GMC Envoy seat belts / air bags problems

seat belts / air bags problem

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2004 GMC Envoy Owner Comments

problem #14

Apr 152015


  • 159,335 miles


Going down the road to work my airbag light comes on and wont go off and now I cant get a inspection sticker there was no reason for my light to come on unless there is something wrong with vehicle!!

- Lynchburg, VA, USA

problem #13

Jun 262011


  • 50,000 miles
: no air bag/[ deployment failure] front/ side/ rear [ side designed to deploy in rollover or side impact crashes] air bag's failure / deployment complete roll all four sides landed back on wheels. I was slammed onto left driver side window left side face broke the window and glass and dirt filled vehicle seat belt failure: Left/drivers only rolled four times landed back on all fours I flailed around head butted the passenger as the force over took my body onsite officer acknowledged the indications seat belt friction burns all on around neck and shoulder traumatic brain injury torn rotator cuff shoulder issues/ also bladder damage as the driver's side seat belt failed to lock during crash dealer should have been cited for seat belt failure worst things of all was a test drive engine stall failure : at high speed/ heard noise and boom lost all power steering loud noise loss of power/ I had no ideal at the time thought possible blow out and indicated such to the responding officer electrical - also brake light turn signal failure/ appears to be functional lights signals/ but are not working on the outside others don't see signals or brake lights. I was sited for btw GM should be responsible as well dealership all the recall and complaint's, incident reports accidents and GM major ignition issues....engine failure while driving/ erosion and many other vehicles.

- Visalia, CA, USA

problem #12

Dec 162014


  • 100,000 miles
The contact owns a 2004 GMC Envoy. The contact stated that the air bag warning light illuminated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

- Atlanta , GA, USA

problem #11

Aug 252009


  • 65,000 miles


My wife was in the car alone. Vehicle ran off road, crashed into parked truck, air bag did not deploy. Wife died of "closed chest trauma",

- Searcy, AR, USA

problem #10

Nov 222006

Envoy 4WD 6-cyl

  • miles
Air bags failed to deploy on our GM xuv after major crash into drivers side door and side frame. Called local dealer, referred to GM regional, said "they didn't make the air bags". wrote to GM home office referred back to regional. Regional said file was in "legal" gave up trying.

- Annapolis, MD, USA

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problem #9

Mar 312014

Envoy 6-cyl

  • 170,000 miles
I had an accident on a major highway due to weather conditions. I ended up spinning the vehicle around while in the travel lane and hit the car in the passing lane. My airbags never deployed. Although no one was injured thankfully. I wondered why the airbags didn't go off. Should I be worried" has anyone made this same complaint" thank you.

- Southbridge, MA, USA

problem #8

Mar 122014

Envoy 6-cyl

  • 290,000 miles


Car slid into right guardrail and then slid to left in ditch on expressway. The airbags did not deploy. Impact was significant enough to bend the front passenger corner of frame. The frame is also cracked underneath the middle of vehicle as result of crash. Car is no longer driveable. Driver suffered whiplash.

- Albion, MI, USA

problem #7

May 312012

Envoy 6-cyl

  • 164,403 miles
I have owned a GMC all my adult life. This Envoy has been nothing but the gauges seem to be all screwed up and after reading post from online..I will need to put more time and more money into this SUV. Nothing like driving late at night worried about what's happening now. I go from sitting at a red light and my car losing pressure and turning off, to now every time I get into it and leave my house I hear the door bell and all my panels symbols flash and shows no gas to no battery life.. I am not pleased and will never purchase a GM sad.

- Jacksonville, FL, USA

problem #6

Oct 072009


  • 101,854 miles
While traveling down I-95 at appx. 60mph the car in front of me stopped short. I slammed into the back of it. My airbags did not deploy, nor did onstar call to check on me (so much for believing in those ads!) the entire front end needs to be replaced. Fluids were spilling from the vehicle. 2 witnesses are capitol hill police officers who were shocked that the airbags did not deploy. The seatbelt did restrain me causing irritation at that site. My back, neck and head were aching. I was checked out by the er.

- Locust Grove, VA, USA

problem #5

Jun 292009


  • 60,000 miles
The contact owns a 2004 GMC Envoy. While driving 35 mph, the contact rear ended another vehicle. His vehicle was destroyed. The air bags failed to deploy and the seat belts did not retract for both occupants seated in the front. The contact and the passenger struck the steering wheel with their chests and shoulders. Both were severely injured. The contact, passenger, and other driver were transported to the hospital. The vehicle was towed to a repair shop and is awaiting an investigation. A police report was filed. The failure mileage was 60,000.

- Barboursville, WV, USA

problem #4

Oct 202006

Envoy 4WD 6-cyl

  • Automatic transmission
  • 48,898 miles


Rainy conditions... slick conditions. Skidded while traveling 20-25 mph... skidded over the left side of median, corrected and couldn't regain control. >ABS brakes failed (ABS light on during end of skid into crash). Car landed in ditched, 90 degrees onto passenger side. Total loss to car. Slight injury to driver. >airbags never deployed upon rollover to passenger side.

- Middletown, CT, USA

problem #3

Mar 132006

Envoy 6-cyl

  • Automatic transmission
  • miles
Avoiding to hit an upcoming vehicle in a curve, I lost control of my GMC Envoy SUV 2004 and hit a concrete driveway and stopped with an electrical utility post front side. The airbags did not deploy causing myself to hit the steering wheel and injured my neck, my head, lower back, knees and left arm. The insurance company told me that if the air bags would deployed they would declared my vehicle total loss due to the extensive damage. I told them I don't want my vehicle repaired if the air bags are not changed. I intend to go against GMC legally.

- Dorado, PR, USA

problem #2

Apr 222004


  • miles
2004 GMC Envoy developed the following problems: Vehicle stalled, turn signals stopped working, blower fan stopped working, and the SRS light remains lit. The turn siganls stopped working due to a short in the flasher. The powertrain control module was replaced due to the ses light iluminating. The blower motor fan failed 4 times due to a short in the wires and control head. The vehicle overheated, but the problem could not be diagnosed. The lcd displays, knobs become extremly hot after hours of driving.

- Edison, NJ, USA

problem #1

Mar 222005

Envoy 6-cyl

  • Automatic transmission
  • miles
My GMC Envoy is not a year old....bought May 2004. And sometimes the brakes do not work. As I am approaching the traffic stop and I step on the vehicle is not stopping until I get very close to traffic. I do not feel safe in my vehicle but its my only liable transportation. I tried taking it to my dealer, but they can not find anything wrong. They just advised me that the ABS is doing it's job. I think that if the ABS is doing its job, the vehicle would stop right away, not went I'm near killing myself and others!!! my dealer says that I should trade it in, but I owe alot on this vehicle already!!! what else can I do? I had 3 incidents already. The last incident date is recorded below. I also had other things happen to my vehicle as well, such as trottling noise in the engine and once the vehicle completely stop and there was major noise from the engine. The check engine message also lights up every one in a while. I feel that my dealer which is called performance of farmington New Mexico, are waiting until my warranty ends or until I have a vehicle accident. I need some help.

- Farmington, NM, USA

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