This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased my envoy from a used car lot with no warning lights and no apparent safety concerns about 2 yrs ago other then what appeared to be a replaced front bumper cover and the vehicle was repainted the same color white, since then the brakes have intermittently not disengaged on one side or the other I believe it's the front brakes and seems to be worse after a longer drives and after bleeding the system the pedal would be firm and next day spongy feeling and going down rather far. Air bags did not deploy apon impact. It is available for inspiration although I am attempting to repair it after my accident the brakes are still as they were. I have tried both on as well as performance pads and rotors booster check valve and fluid replacement with no change. I was coming back from my daughter's dentist appointment it is 20 minutes away the roads were very slick with snow and sleet, I got off the hwy and coming through town I braked to slow from 45 to 35mph before crossing the intersection when I let off the brake the left side stayed engaged enough to cause the vehicle to pull to the left and I couldn't steer straight because of the snow and was forced to hit 2 traffic light posts in the center median. Usually on dry roads I can tap the pedal and keep it straight until the brakes released. I first noticed it changing pads when I 1st purchased it that the front tires spin harder while jaked up and when it continued I figured it was alignment or steering components worn but even after parts replaced a 2 alignments nothing changed, after my last alignment the technician said the brakes need to be bled and I told him the issue he was unsure the cause. I did not have any air bags deploy in this accident and the sensors were clearly effected as the bumper caved in the center. The vehicle also has had uneven ride height due to independent sensors in the rear. The vehicle now has a service airbag and service brakes light. Other owners have similar issues with their envoys
While proceeding to take a left turn after coming to a stop at a T intersection both driver and passenger side curtain airbags deployed on their own. This scared my wife to death! it caused her to bump the curb with one if the tires only, no accident. Thankfully she was off work and the kids were already at school and not with her at the time! I called GM immediately and reported this. An investigation was conducted and lasted about 2 months. I was informed that the findings were confidential and that they would not be repairing my vehicle! you have got to be kidding me. My wife suffered a minor head injury, scare of her life not to mention we were not provided with a rental, communications were poor at best with our car worker at GM. She was even out sick for a week, it took me 4 days for someone to finally tell me that. The Envoy is a 2005 and was bought new and has been with our family ever since. Low mileage just turning 100K. Very well cared for. I am floored that GM is not repairing our baby! I have seen many reports of the same online. I truly feel GM is deceiving the public to a bigger problem. Hence the reason they stated the findings are confidential. I just wanted our baby repaired.
My vehicle when purchased was altered from cloth seats to leather by the dealership where purchased. 3 days ago my car is signaling me to service airbag while driving the car or in idle. So I immediately took it to a certified mechanic at meineke and was told that this is a manufacturer defect and there is a recall for this on my year, make & model SUV. I called GM on 11/29/2019 and was told by a supervisor named angel there has been no recalls by their manufacturer and there is nothing more she can do about the matter. I cannot drive my car like this knowing this can be potentially harmful and hazardous.
My accident was May 25th 2018, my back passenger went off of a soft shoulder throwing me into 2 trees, I hit first one and seatbelt came apart but still over one shoulder hitting second tree and only thing that saved me was my right foot was under the brake and not on it, I hit my head on windshield causing me to have vision problems, severe whiplash, and rsd in right leg, I have to have cane, walker, or powerchair, my husband wants a divorce bc of my depression, my kids get fustrasted bc I forget I said something and I continue to repeatedly say thing, I never had none of this wrong with me till this accident and monique hill in claims says none of my injuries nor my family problems have nothing to do with General Motors and I didn't hit sensors, I never had a seatbelt on but if that was the case that ding sound wouldn't have stopped! my life has completely changed and I'm losing my family bc of a accident
- Harlem, GA, USA
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My seat covers were originally cloth but at time of purchase they were replaced with leather seat coverings and there is recall #06V417000 has me very concerned.
Service airbag light goes on and off randomly. While driving the speedometer reads 0 oil pressure guage reads no pressure, all guages read 0, then speedometer reads random speeds.
Takata recall, early morning, my power steering stopped working, so I filled it and it started working again, as I was driving down a busy road turning onto my own street, the power steering and brakes failed resulting in me crashing into a pole, and the air bags did not deploy and the seatbelt did not lock, so I flew into the steering wheel, breaking my hand. The damage was so severe it was considered totaled.
On September 16th, 2011, I was involved in an auto accident that was a head on crash. The air bags never deployed and I sustained back injuries. On site of the accident my back was hurting some but did not go to hospital until later that evening, after the adrenalin and the shock wore off. I now have sever back problems with a lot of pain and was declared disabled in 2012. At the time of doing research I was told by on-star, which never came on, that if my air bags didn't deploy they wouldn't come on.. but, the frame was bent so bad that they totaled the vehicle, with a lot of other damage. The whole front was damaged, the bumper was destroyed along with damage to the motor. And we could not understand why the air bags did not deploy.
The contact owns a 2005 GMC Envoy. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer for diagnosis. The technician advised the contact that the passenger's side air bag sensor and driver's seat position sensor would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 100,000.
The contact owns a 2005 GMC Envoy. The contact stated that while driving 30 mph, the air bags deployed without warning. The vehicle was taken to the dealer where the failure could not be diagnosed. The manufacturer was contacted and informed the contact that the investigator that was deployed was unable to replicate the failure. The vehicle was not repaired. The failure and current mileage was 82,000.
The accident happened on 2-15-2013 on Pennsylvania avenue SE during rush hour the other car did not yield to ongoing traffic on Pennsylvania avenue and dodged out from a side street and hit my vehicle on the front side and my son who is 13 head hit the dashboard and my daughters dog flew from the back seat up to the front. The other vehicle airbag did deploy but mines did not.
The contact owned a 2005 GMC Envoy. The contact stated while driving 55 mph, he crashed into a tree. The air bags failed to deploy. The contact sustained minor tissue damage on the upper body from the impact. The vehicle was towed to a repair shop, where it was declared destroyed. A police report was filed. The manufacturer was made aware of the failure; however, they provided no assistance. The current and failure mileage were unavailable. Updated 09/24/2012 the consumer stated the accident was initiated by a vehicle going West bound that crossed the solid double lines, ultimately causing a domino effect. The consumer's vehicle was damaged when he tried to avoid hitting the vehicle by swerving sideways and sliding into the grass. He tried stopping the vehicle while it was still on the pavement but he inevitably ran into the ditch and flew airborne into a tree, and the truck overturned. Updated 03/25/14 updated 01//22/15........updated 03/17/16 updated 09/06/16. Updated 09/18/2017
The contact owns a 2005 GMC Envoy. The contact was involved in a head-on crash. The contact was severely injured and the entire front end of the vehicle was crushed. All four tires blew out and the frontal air bags failed to deploy. There were no other passengers in the vehicle and no maintenance was performed on the vehicle prior to the crash. The vehicle was destroyed and towed from the scene. A police report was filed. The mileages, speed, and VIN were unknown.
2005 GMC Envoy denali w/37,800 miles. On several occasions, while completely stopped, the vehicle would slightly lunge forward as if going to accelerate although the brake was engaged. When local GMC service dept. Was called by owner to inquire about problem, service tech said he had no reports of such situation. The surge happened again on 10/31/08 and there was a passenger in the vehicle who also experienced the sensation. On 11/17/08 while at a complete stop, after turning wheels sharply to the right to go around a road equipment vehicle in the parking lot, upon removing foot from brake, the denali lunged forward enough to bump the tire of the equipment vehicle and then it accelerated as if the cruise control was activated. There were no brakes when an effort was made to stop the vehicle. Steering of vehicle was hard due to power steering failure. Vehicle jumped upon a curb, driver forcefully turned steering wheel to avoid hitting a brick building as acceleration was still ongoing. Vehicle crashed through a steel garage door and continued until it crashed into a retaining column at which time the motor was turned off. The impact of the collision could be felt up to the second floor of the building. The driver was wearing a seat belt. The onstar services did not initiate response to driver despite the fact that the front bumper of the vehicle was no longer attached to the vehicle, nor did the driver airbag deploy upon impact. Vehicle was towed away from the scene. Driver was transported to hospital by ems for injury evaluation. Several witnesses described incident as "vehicle out of control". updated 10/29/10
The contact owns a 2005 GMC Envoy. While driving 40 mph, another vehicle crashed into the front middle of the contact's vehicle. The other vehicle was also traveling 40 mph. The driver was wearing a seat belt sustain injuries. The air bags failed to deploy. A police report was filed. The vehicle was towed. The vehicle sustained damage to the front end, radiator, and engine. The current and failure mileages were 29,000. Updated 02-19-08
- the contact owns a 2005 gms Envoy. In mid February 2007 the contact's vehicle was involved in a head on collision while driving at 35 mph. The contact drove into a tree due to icy road conditions. None of the air bags deployed. There were no passengers in the vehicle. The contact was wearing a seat belt. There were no warning indicator lights on the dashboard before or after the crash. The vehicle was towed to a the dealer, and the insurance company advised the contact that the vehicle was totaled. The contact had requested that the manufacturer issue a computer read out indicating why the air bags didn't deploy. The dealer sent the contact prior to the collision a diagnostic email stating the vehicle was operating normally. A police report was taken. The current and failure mileage were both 25000.
My son was killed in a rollover accident on 4/18/06. He was ejected through the driver's side door in which the top part of the door was pulled away from the roof of the car during the rollover. By looking at the tire tracks of the accident, he was just entering the on ramp of the road and the tracks show no skid marks, swerving, etc, just a straight line into the ditch as if he didnt have control of the steering or brakes, possible stalling ?? both tires on the driver's side were flattened. Air bags were never deployed.
Severe car crash with my leased 2005 GMC Envoy. Much side and front damage occured, but air bags did not deploy. GMC will be sending someone from the protection allegation department to perform a diagnostic test on the air bags within the next 14 days. The accident occured on 4/22/05. I do not want the vehicle repaired and given back to me for the following 2 reasons: The vehicle incurred (in my opinion, police report, allstate insurance co., sterling auto body repai shop) etc... extensive damage. The 2nd reason is the airbags, as stated, did not deploy. If anyone were to be seated in the passenger seat, they would have been seriously hurt. I have readily at my disposal any and all additional info. Which I will gladly submit when necessary.
- Duluth, GA, USA
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- Cleveland, OH, USA