10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
64,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 GMC Envoy XL electrical problems

electrical problem

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2002 GMC Envoy XL Owner Comments

problem #10

Jun 012016

Envoy XL

  • miles

A D V E R T I S E M E N T S

When driving the vehicle all dash lights and gauges just stop working. They will come back on but this is a safety concern while driving on the highway. Also my headlights go on and off I have changed out the bulbs thinking that was the issue and no its not. On my way to work this morning at 530am they stopped and have not turned back on causing me to pull over and now missing work to figure out the problem. This has been an ongoing issue since the beginning of June and the problem seems it's getting worse. I can't drive 70 mph on a highway and have my headlights just stop working. I also smell gasoline inside my vehicle frequently.

- Cape Coral, FL, USA

problem #9

Oct 012013

Envoy XL

  • 131,000 miles
As I was driving down interstate at 70-75mph, the headlights, dash lights, all the lighting just shut off! I had no idea what to do. I was on one of the most dangerous interstates, known for fatal accidents... and I'm driving in the dark without lights! I quickly moved to side of road and shut it off in case of faulty wiring/fire hazard. After approx. A five minute phone call, I started car, lights worked. Started driving again, approx. 10 minutes down road, lights shut off again. I hope this problem is resolved soon! this is dangerous and can kill people!

- Marion, IN, USA

problem #8

Aug 012012

Envoy XL 6-cyl

  • 115,000 miles
The low beam headlights go out with no warning. The high beams will work. This has become a problem everytime the vehicle is driven at night.

- Southaven, MS, USA

problem #7

Mar 012012

Envoy XL 6-cyl

  • miles

A D V E R T I S E M E N T S

Exterior lights, interior lights flickering, ,,cluster gauges changing state on their own, ,,

- Vinton, LA, USA

problem #6

Feb 092011

Envoy XL

  • 110,000 miles
I don't know why there is no in investigation when there's alot of the same vehicle going through the same problems my 2002 has 118 000 and it had alllllllllllllllllll of the problems that everybody complained and even more than what's already there written all U waiting for is something really bad to happen then U recall when is to late the transmission was repaired completely and there again the same problem in less than 3 months 4WD has been sent to fix more than 6 time still don't know what's the problem, breaks squeaks all the time, every time it rains got to stop cant see cause of the wipers, the seat belt ripped on the rear side, the clutch stays stuck on while driving, heaters don't work on number 5 it will turn off, if I put the heater to heat all around my vehicle turns off, the front wheels one is more apart from the bumper than the other and when it snows with out the 4WD U don't go nowhere it gets stuck everywhere or slides............. hope there's help.

- Springfield, MA, USA

problem #5

Jul 032006

Envoy XL 6-cyl

  • miles
Recalls that are seriously affecting the car's safety that cannot be repaired because the service call has closed, but was bought that way without knowing. The wiper motor works when it wants on the driver side, preventing clear safe vision during rain, the 4 wheel drive is stuck in 4 wd, the front suspension possibly cracked, the headlight doesn't face straight on the road, the air bag on the passenger side has defect that if deployed can cause bodily injury to the passenger, license plate only works when its slammed shut, and have issue with the electrical under the dash that apparently fails to comply with the requirements of Federal Motor Vehicle Safety Standards no. 101, "control location, identification, and illumination" and no. 208, "occupant crash protection..but yet GM wont repair it !!! all of these are prior recalls, but because I wasn't the original owner and didn't take the car in when they were first announced, GM refuses to make my Envoy safe from causing me or my kids harm. Because the first owner didn't do it, or because its too late. If a year make and model of a car has a recall, why does it matter when the issue surfaces, its obviously a cause for concern, why not repair it?

- The Colony, TX, USA

problem #4

Apr 152008

Envoy XL

  • 100,000 miles

A D V E R T I S E M E N T S

2002 GMC Envoy - the cluster package on my truck has completely gone out, I can not see anything on my dash board and when I took it back to the dealer for repairs due to the recall # 03V096000, advised its for calibration only and my vehicle needs a cluster replacement. This is a hazard the cluster package will not restart this is a daily operation.

- Forestville, MD, USA

problem #3

Oct 152007

Envoy XL 6-cyl

  • Automatic transmission
  • 125,000 miles
My headlight driver module fuse caught fire and caused a fire in my fuse box in which I had to use a fire extinguisher to put out. The dealership informed me that the fuse got hot and instead of shorting out and blowing the fuse it caught fire. Had I not been in my driveway my vehicle would have burnt completely to the ground. This imposes a major safety hazard. The vehicle has been sitting at the dealership for 3 weeks while GMC decides what they will do.

- Middleburg, FL, USA

problem #2

May 252002

Envoy XL 4WD 6-cyl

  • Automatic transmission
  • 33,000 miles
Air conditioning system failure at 7,000 miles : vehicle computer related emission control system failure / damaged components at 12,000 miles stabilizer bar link failures complete dashboard gauge cluster failure rear brake deterioration, heavy brake damage passenger side mirror loss of control power steering pump failure transmission module/ fwd failure battery failure cruise control failure valve lifter tapping emergency brake failure seat belt shoulder restraint lockup, passenger side.

- Randolph, NJ, USA

problem #1

Jan 012005

Envoy XL 4WD 6-cyl

  • Automatic transmission
  • 28,000 miles
For I have a 2002 GMC Envoy that is having brake problems and the answer that I was getting from the dealer was that my brakes were low, well I changed them and the problem is still there, for at times when holding down the brake the pedal will stop and then drop about an eight of an inch ( as if there is air in the lines) and I don't know if electrical problems are thought of as dangerous, but I have them too.

- Tonawanda, NY, USA

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