This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2002 GMC Envoy that is apparently experiencing a fuel vapor leak. I took it ot the dealer (franklin GMC, tn) and he said it was a known problem; however, GMC has not initiated a recall process. He told me I could either wait for a possible recall or pay $900 to have the entire fuel tank replaced. I asked him if he felt any repsonsibility for notifying me of the known problem and not remedying the solution and he said it would have to be approved by GMC. Obviously GMC has taken the position that they would rather pay lawsuits instead of correcting the problem. Sad!
The contact owns a 2002 GMC Envoy XL. The check engine indicator light illuminated and the vehicle smelled of gasoline. The dealer diagnosed the failure as needing a new fuel tank on three separate occasions. The contact has the repair invoices. The current mileage is 150,000, and failure mileage was 16,742.
While filling my 2002 GMC Envoy, I observed gas pouring out of the top of the tank down over the rear axle and near the tailpipe. I noticed this because the gas pump did not shut off at the appropriate level. I called GMC and reported it. They were at first reluctant to give me the Agency I could report this too but after speaking to a supervisor they finally told me I could report the possible defect to the NHTSA.
- Buckeye, AZ, USA
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- Nashville, TN, USA