Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,204 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 GMC Sierra steering problems

steering problem

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2009 GMC Sierra Owner Comments

problem #2

Nov 012012


  • 31,000 miles


I stated my truck to warm it up when I got in and started to drive I had no power steering or power brakes. I revved the motor a little and I could hear the power steering pump make a noise and it started working. I took it to the dealer who said they could not find anything wrong.

- Forest City, PA, USA

problem #1

Jun 202012

Sierra 8-cyl Diesel

  • 63,408 miles
I was backing out of a parking space and bumped the curb with the right front tire at less than 1/2 mph. Pulled forward and then backed out again without curb contact. Drove less than 50 feet and was unable to steer the vehicle. The right front inner tie rod had failed causing loss of steering. Examination of the fracture surface of the tie rod showed a fatigue fracture that had propagated to over 1/3rd of the cross sectional area. Photographs of the fracture surface were sent to a world renowned metallurgist and was confirmed to be a fatigue fracture. I contacted GM customer care regarding my safety concerns and was assigned case number [xxx]. GM was completely uninterested in the fact that the rod failed and had a pre-existing fatigue fracture in the rod. I suggested that their engineers should examine the parts to determine whether my concerns were valid. Again, their representative was completely uninterested in evaluating the safety aspects of the failure or accessing the parts for further analysis. Had the rod end failed at highway speed, this event would likely have been catastrophic and ended in a major accident. GM stated they would not pursue the issue further because there was an impact involved in the failure even though the impact was less than 1/2 mph. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Strasburg, CO, USA

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