NHTSA — Unknown Or Other Problems

2011 GMC Sierra 1500 (Page 1 of 2)

3.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,960 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 GMC Sierra 1500 miscellaneous problems

miscellaneous problem

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2011 GMC Sierra 1500 Owner Comments (Page 1 of 2)

problem #27

Jan 082017

Sierra 1500

  • miles

A D V E R T I S E M E N T S

Cracked dash over air bag panel on 2011 GMC Sierra 1500.

- Oxford, PA, USA

problem #26

Oct 192016

Sierra 1500

  • miles
My dashboard is cracking in two places

- Fitzgerald, GA, USA

problem #25

Jan 152014

Sierra 1500

  • 34,000 miles
I purchased this vehicle new, my dash board is cracking in several places, and I believe there should be a recall on this. I fear the airbag could go off and send flying plastic debris. GM should do the right thing

- Hope Mills, NC, USA

problem #24

Aug 012013

Sierra 1500

  • 35,000 miles

A D V E R T I S E M E N T S

My dashboard is cracked in three places. Twice around the passenger air bag and the other is above the instrument panel. The two around the air bag happened in August of 2013 and the one around the dash just happened Nov 25, 2016. I have kept a sun visor covering it when it was not in the garage. I am now concerned that this has become a safety hazard.

- Richmond, TX, USA

problem #23

Oct 292016

Sierra 1500

  • 73,000 miles
After I got a recall letter in regard to the air bags, I decided to look at my dash just as a visual inspection. I have a dash cover to protect it from the heat. As I took it off the first thing I noticed was the cracked dash above my gauge cluster, right on the "hump". very disappointed since I take care of this vehicle and I don't apply any solvents on the dash. Mostly soap and water then if any a water based cleaner/ protector.

- Odessa, TX, USA

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problem #22

Sep 012016

Sierra 1500

  • miles
Dash has begun to crack all over particularly around air bag. Crack just started to appear and are getting worse. This is a common problem in GMC

- Denton, TX, USA

problem #21

Oct 152016

Sierra 1500

  • 56,660 miles

A D V E R T I S E M E N T S

Noticed cracks in two places on the dash. The airbag cover is also popping up a little. Just noticed when getting in vehicle in the morning. Vehicle was parked.

- San Diego, CA, USA

problem #20

May 152015

Sierra 1500

  • 26,000 miles
Dash has cracked around the passenger side airbag. Very unsafe if I got in a crash those pieces would crack and go flying

- Carlisle, PA, USA

problem #19

Jul 142014

Sierra 1500

  • 45,000 miles
I purchased this 2011 GMC Sierra denali in July of 2014 from an individual, and there was a small crack on the dash alongside the passenger side air bag. In the last 2 months, this crack has enlarged so that the crack is wide open in the dash and I am afraid in a collision that the dash will crack further and shards of plastic will spray on myself or passengers. This is a safety concern, and this needs to be addressed and repaired. See attached photo.

- Milledgeville, GA, USA

problem #18

Mar 112015

Sierra 1500

  • 50,000 miles
Dashboard around the passenger side airbag is cracked in 2 corners

- Cherry Hill, NJ, USA

problem #17

Jul 042016

Sierra 1500

  • 87,259 miles

A D V E R T I S E M E N T S

Cracking dash in many areas exposing electrical wiring.

- Granbury, TX, USA

problem #16

Jul 212015

Sierra 1500

  • 33,000 miles
This is the third GM vehicle of this year model range that I have owned. All 3 have resulted in catastrophic cracking of the dash, all three in either exact, or close to exact locations. These cracks are connecting to the airbag, and connecting to the instrument panel right in front of the driver field of view. I have pointy shards of plastic and holes in the Sierra I currently own. I am no engineer, however I am positive that in the event of airbag deployment, or a forward impact collision that myself and/or my family will have much more to worry about than just the impact. Outside of operational use, I do not understand why General Motors would continue to balk on assistance provided to their customers. I love General Motors trucks, and I never want to own anything different, but my family being harmed and/or the constant eyesore of such a nice vehicle appearance being tainted is effecting my overall opinion. Please do not allow my family to be injured by the faulty design and engineering of the inevitable "shattered dash" of the GM's that you guys have come to know over the past 5 years. It is atrocious and an all out safety hazard.

- Phenix City, AL, USA

problem #15

May 022016

Sierra 1500

  • 44,000 miles
My 2011 GMC Sierra denali dashboard has cracked from airbag on passenger side to the speedometer

- Amsterdam, NY, USA

problem #14

Feb 052010

Sierra 1500

  • 3 miles
For the full term of ownership, while in the act of refueling, the gas fill would trigger and shut off gas 10 to 20 times during fill up, at every manufacturered pump, nozzle or gas station in creation, just an absolute joke.

- Monrovia, CA, USA

problem #13

Jun 012016

Sierra 1500

  • 51,000 miles
Got in my truck for work and discovered the dash was cracked!! sitting still overnight and the dash cracks!!! if a lemon law is for lemons, it should not matter if it's a safety issue or not and it should be covered by GM!!! it's time for GM to step up - who's going to make them?

- Crestwood, KY, USA

problem #12

Apr 272016

Sierra 1500

  • 40,000 miles
The vehicle was stationary the dash cracked at the left hand top corner of the air bag, could this be a problem if the air bag deployed truck only has 40K miles

- Midland, TX, USA

problem #11

May 042016

Sierra 1500

  • 70,000 miles
Dash cracked for around airbag and the center speaker for no known reason always garaged never parked in sun without sun shade I feel this may cause serious injury if airbag is deployed due to the cracked plastic around the airbag...

- Round Rock, TX, USA

problem #10

Dec 122014

Sierra 1500

  • 25,000 miles
The dashboard is cracked and continues to crack even more. The vehicle is hardly driven and is parked in the garage out of the sun. It is not a daily driver but only used on the weekends for fun. The cracks are getting bigger and I'm concerned about the safety of the air bags.

- Houston, TX, USA

problem #9

May 182016

Sierra 1500

  • 61,500 miles
The dashboard has major cracks around the airbag and the cluster areas. When you spend 45,000 or more on a vehicle you expect a quality product. I sold my BMW 750 li and purchased this GMC Sierra 1500 denali 2011. I have viewed multiple videos of people having the same concerns and/or issues after I purchased this vehicle this clearly a defective part that GM does not want to address. America is better than this. I know this does not matter but I will never purchase another american vehicle and have purchased a lot of vehicles domestic and foreign. Let's do the right thing!

- Fairfield, CA, USA

problem #8

May 292016

Sierra 1500

  • 44,997 miles
Cracked dash panel above passenger side airbag replaced on 1/14/14 on warranty. Now cracked again in the same place on 5/29/16.

- Lafayette, LA, USA

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