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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
40,911 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 GMC Sierra 1500 steering problems

steering problem

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2014 GMC Sierra 1500 Owner Comments

problem #14

Nov 022016

Sierra 1500

  • 47,300 miles

A D V E R T I S E M E N T S

Written by my wife on 11/04/16: On 11/02/16 at approximately 2:45 pm I was driving slowly through a parking lot trying to find a space. I found a space and as I turned my wheel to the left it locked up roughly, jerking the steering wheel out of my hands as I pulled into the spot. After the steering wheel locked up, jerking very abruptly, the power surged and the truck died. This is probably the 30th time this has happened to me. This particular time there was no error message displayed this time. Usually I get a message which pops up on the instrument cluster forward of the steering wheel that says 'service stabiltrac┐ or ┐action required, steering assist is reduced, drive with care.┐ it seems there is a steering malfunction because this issue usually occurs while making a turn but the truck has had this same error message while driving straight on the highway. I am unsure of what the problem is but I do know it is dangerous to drive this vehicle until the problem is resolved. Road conditions/weather conditions also play no part in when this malfunction takes place. Other pertinent information regarding this issue is that the headlights do flicker from time to time. We have been dealing with this issue since August of this year and have still not found a resolution. Landmark Chevrolet in taylorville, il has had our vehicle in the shop 4 times on this issue alone and put over 200 miles on our vehicle with no resolution. Friendly Chevrolet in springfield il had our truck for nearly 3 weeks and put over 70 miles on the vehicle...no resolution. Here are a couple videos we recorded and uploaded to youtube documenting the issue. Taken on September 18th, 2016: Https://youtu.be/gp1abwxradg taken on September 19th, 2016: Https://youtu.be/O5aaob4ewzg

- Taylorville, IL, USA

problem #13

Aug 012016

Sierra 1500

  • 66,000 miles
The steering rack developed a loud clunking noise that could be felt in the steering wheel when turned about 2/3 of the way to the left. The problem happens almost every time the wheel is turned. The truck could be parked or moving. After a week the dealer finally diagnosed the problem as having a bad steering rack. The truck has 66000 miles on it and shouldn┐T have this issue in its current condition and mileage. The repair is not covered under my powertrain warranty and the total bill is at $2700 which is complete unacceptable for a truck that was purchased brand new truck that I paid $42,000 for less than two years ago.

- Forney, TX, USA

problem #12

Sep 302016

Sierra 1500

  • 67,800 miles
The contact owns a 2014 GMC Sierra 1500. While driving 25 mph and making a left or right turn, the vehicle jerked violently and caused the steering wheel to become erratic. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 67,800.

- Janesville, WI, USA

problem #11

Sep 262016

Sierra 1500

  • 34,000 miles

A D V E R T I S E M E N T S

Power steering failed intermittently, two different ocassions. Once was while turning left at a low speed. The steering wheel became extremely stiff and started vibrating when I tried to turn the wheel. The power steering came back approximately 10 minutes later. After driving fine for about 5 minutes, the steering failure happened again, this time with a "service power steering" message on the dash display. Called the dealer and they will fix, but quite frustrating for a vehicle with a little over 30,000 miles that I have had for less than two months.

- Columbia, MO, USA

problem #10

Sep 172016

Sierra 1500

  • 108,000 miles
The contact owns a 2014 GMC Sierra 1500. While driving 40 mph, the steering seized without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 108,000.

- Crowell, TX, USA

problem #9

Sep 142016

Sierra 1500

  • 24,000 miles
Steering wheel locked, as if it were in park, while I was driving. Seat belt light and alarm activated (I was wearing seat belt) and wrench icon appeared on instrument display. After a few seconds the lock disengaged and the icon disappeared and I was able to turn. I did some online research and apparently this problem has occurred to others. I do not want my or my family's safety jeopardized by this design flaw (the steering lock can engage while the vehicle is in gear and in motion!!!) so I am having my mechanic disable the lock.

- Mesa, AZ, USA

problem #8

Sep 062016

Sierra 1500

  • 35,375 miles

A D V E R T I S E M E N T S

The problem started while backing a trailer and turning. The stabiltrack light came on and the steering wheel jerked out of my hand. It happened a few more times and then the truck died. Later while driving the stabilitrack light would flash on and the dic would go black. The a.C. would also go out and come back on. It would also do this when turning on the signal light or stepping on the brake pedal. I was in a parking lot today driving slowly and the St message came then the dic went black again. When I tried to turn the wheel it started jerking back and pulled out of my hand. It seems that shutting the truck off and restarting solves the problem for a day or two. This is a very unsafe issue and I have seen and read many complaints. I have been a huge fan of GM and all I have ever owned were GM vehicles, but this issue is making me wonder if I should have bought a Ford instead. It seems that GM is not worried about recalling because of this safety issue, which there are many complaining of the same thing, and my warranty is about to run out.

- San Antonio, TX, USA

problem #7

Mar 142016

Sierra 1500

  • 35,000 miles
The contact owns a 2014 GMC Sierra 1500. While driving various speeds, the steering seized and the stabilitrak warning indicator illuminated. The failure recurred several times. The vehicle was taken to the dealer where the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 35,000 the VIN was not available.

- Goldsboro, NC, USA

problem #6

Jul 272016

Sierra 1500

  • 43,000 miles
The steering rack developed a loud clunk that you could feel in the steering wheel and head outside when turned about 2/3 of the way to the left. The problem would happen almost every time the wheel was turned. The truck could be standing still or moving. I brought it to the dealer where they diagnosed it as having a bad steering rack. The truck has 43000 miles on it and it was definitely a safety issue. I read a little online about the problem and there is several people who have had the same issue. Someone stated that the new ones are built different than the 2014 and possibly 2015 model years. If the new ones are updated and it is a known problem it would be nice if the manufacturer would fix them before steering racks start failing.

- Plainville, CT, USA

problem #5

Jul 182016

Sierra 1500

  • 49,000 miles
The steering rack developed a loud clunk that you could feel in the steering wheel and head outside when turned about 2/3 of the way to the left. The problem would happen almost every time the wheel was turned. The truck could be standing still or moving. I brought it to the dealer where they diagnosed it as having a bad steering rack. The truck has 49000 miles on it and it was definitely a safety issue. I read a little online about the problem and there is several people who have had the same issue. Someone stated that the new ones are built different than the 2014 and possibly 2015 model years. If the new ones are updated and it is a known problem it would be nice if the manufacturer would fix them before steering racks start failing.

- Harrisburg, SD, USA

problem #4

Dec 132015

Sierra 1500

  • 19,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 GMC Sierra 1500. While driving 40 mph, another vehicle crashed head on into the contact's vehicle. The air bags failed to deploy. A police report was filed. The contact sustained severe whiplash and a concussion, which required medical attention. The vehicle was taken to the dealer. The manufacturer was made aware of the failure and sent an engineer to inspect the vehicle. Shortly after, while driving at an unknown speed, the stabilitrac warning light illuminated and the power steering malfunctioned. The steering wheel jerked violently. The vehicle was towed back to the dealer. The technician diagnosed that all the steering electronic sensors needed to be replaced. The vehicle was repaired. The failure mileage was 19,000.

- Wilsonville, AL, USA

problem #3

Oct 022015

Sierra 1500

  • 27,416 miles
The contact owns a 2014 GMC Sierra 1500. The contact stated that while driving at approximately 20 mph, the steering wheel seized and veered independently. In addition, several unknown warning indicators illuminated. The contact was able to regain control after depressing the brake pedal. The failure recurred and the stability trac, and the service trailer brake warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that a excessive voltage drop resulted in a loss of power with the manual trailer brake, the BCM, electronic BCM, ECM, steering. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 27,416.

- Parkesburg, PA, USA

problem #2

Jan 202015

Sierra 1500

  • 1,865 miles
Truck vibrated new with 8 miles when we first drove it home. Pinpointed specific speeds and returned 9+ times to dealership over 7 months. Tires (twice), shocks and rear end were all replaced but did not stop vibration. 5 months from purchase we were followed by a neighbor and they saw my truck "dog tracking" (traveling sideways down the road). Dealer noted but would not follow at distance and speed required to witness the "dog tracking". dealer told me they were clueless and come get the truck. Local auto repair shop followed me and said there is definitely a problem. Front center of wheel to back center of wheel measures 1/2 inch less on driver side than passenger side but dealer says that is not a good measurement because their computer says everything is fine. This truck vibrates and "dog tracks" and dealership refuses to make proper offer and has given up on repair attempts. I am presently seeking help from a different dealer.

- Kirby, AR, USA

problem #1

Jan 192015

Sierra 1500

  • 15,000 miles
The part broke in half at low speed while I was driving in a construction area (my own driveway being installed) I hit something and the metal casing of the axle where it attaches to the front diff. Broke in half. I am 60 years old my wife was in the truck I was going so slow the speedometer was on 0. the dealer said the part was cracked by the impact. This is supposed to be a heavy duty 4X4 P/U, if I was going at 40 mph off road what would have broke and what would have been the result? I think the metal of the casing was flawed and I am afraid to keep the truck. The dealer said this isn't a warranty issue I had to put a claim into my ins. This is not only a concern for safety but for finances as well. I paid $44,000. Cash for this truck, it is the Sierra slt not only a 4X4 but it has 20" rims for added height. This was not hit hard enough to crack a steel casing. The truck is at a GMC/Buick dealer in mount dora fl. They said it might take awhile to find the parts to fix it. I do not think GMC makes cheap trucks or dangerous trucks but I think after this gets fixed I will be looking into trading it.

- Eustis, FL, USA

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