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9.4

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,175 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 GMC Terrain body / paint problems

body / paint problem

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2011 GMC Terrain Owner Comments

problem #4

Oct 152011

Terrain 4-cyl

  • 1,500 miles

A D V E R T I S E M E N T S

The select the parts wont let me enter the description. When my vehicle is in cruise control the switch can be accidentally slightly touched and will shut off the cruise control causing the vehicle to immediately slow down without any warning to the vehicle behind me since the brake lights do not come on. I really feel that this is a safety related issue. GMC has a new cruise control switch for 2012 which is a push on and push off switch which alleviates this problem. I have contacted GMC and they informed that there is no plan to retrofit the 2011 Terrain with the new 2012 switch. Please advise! GMC knows that the toggle switch was faulty and replaced it with a push on push off switch. I just want my vehicle to be safe.

- Rockwood, MI, USA

problem #3

Jun 082012

Terrain 4-cyl

  • 0 miles
The contact owns a 2011 GMC Terrain. The contact stated that the driver was traveling 25 mph and almost crashed into a pedestrian on a bicycle. The driver was unable to see the pedestrian until she was within an extremely close proximity. The contact stated that he had previously read in the owner's manual that the driver should be over 52 however, the dealer advised that they were not familiar with the contact's findings. The manufacturer was contacted and advised that they would further investigate the issue. The failure mileage was unknown. Updated 08/07/12 the consumer stated he read in the owner's manual that a person under 5'2' should not drive the vehicle.

- Orion, MI, USA

problem #2

Jun 172011

Terrain

  • 3,000 miles
The contact owns a 2011 GMC Terrain. The contact stated that after going through a car wash, the headliner seal of the roof became wrinkled and sagging. The contact heard a rattling noise coming from the roof and the headliner clips fractured from the roof and the roof flopped downward. The vehicle was taken to the dealer for diagnostics where the technician applied adhesive and foam to the roof of the vehicle. The vehicle was not further repaired. The approximate failure mileage was 3,000.

- Edmond, OK, USA

problem #1

Nov 212010

Terrain

  • 200 miles
On 11-21-10 my five year old son bumped his head on a hard surface that was not safely designed or padded properly. This happens when the brakes are applied strongly. Nothing was done by GM to correct this issue.

- Commerce Twp., MI, USA

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