This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns 2011 GMC Terrain. The contact stated that while driving the vehicle there was a knocking and clicking sound coming from the engine. The contact coasted into a parking lot and added two quarts of oil. Fifteen to twenty minutes later, the failure recurred with the noise louder. The contact stated that the vehicle started to shake, lost motive power and stalled. The vehicle was shifted into neutral and restarted. Additionally, while making a right turn going downhill, the vehicle lost motive power. The brake was depressed but failed to stop the vehicle adequately. The brake pedal was depressed numerous times for the vehicle to come to a stop. The vehicle was taken to an independent mechanic and was diagnosed that the engine failed and needed to be replaced. The vehicle was later towed to stockton GMC dealer, (address unknown, (814) 238-4905) and was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000. The VIN was not available.
The ABS control module quit working causing the brake pedal the ABS module quit working making the brake pedal to go to the floor barely causing an accident on my city street.
Takata recall? on March 12, my wife and I were in a collision with another vehicle. We were on a city street in tulsa, Oklahoma when we rearended another vehicle. It was a fairly minor accident at less than 40 mph, but my wife sustained severe injuries to her right eye and both arms. She broke the major bone in both of her arms right above the wrist area, and her right eye was lacerated and exploded from the socket. She has been through numerous surgeries for her eye and arms. She is currently blind in her right eye. Her seatbelt did not restain her from coming forward, and we still do not know what hit her in the eye. All of the airbags in the car exploded, and we believe that this might have caused her eye injury, but we are unsure as to why her seatbelt would have not restrained her from what caused the injuries to her arms and eye.
I was in traffic on an icy day and had to brake quickly to avoid striking the car ahead of me. Since that day, the ABS light and the skidding vehicle light remains on all the time. When starting the vehicle the dashboard message shows service stabilitrak. I don't know if the ABS system is working properly. I had it to the dealership in town and they told me they may need to keep it several days and that I would have to pay for them to find the problem because allegedly they had no idea what the problem was. That could run into thousands of dollars. I took it to an auto parts store and another garage and they hooked up the code reader at both places and it didn't show any code. I checked on the internet if other people were having similar issues and there are quite a few that showed up. Some stated how they had spent several thousand dollars to have it fixed and when they got it back it did the same thing. I have contacted GM and although they have "assured" me it would be taken care of, I haven't heard any further from them. Some people on the internet have said how they were charged large amounts of money to replace the module only to have the problem return. I would like the problem fixed but more importantly I would like to know that the ABS is working properly if needed.
A D V E R T I S E M E N T S
- Slippery Rock, PA, USA