This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My lift gate has been failing since i bought it used from a local dealership. It's closed down on my mom's leg when she was situating luggage that she'd put in. It has tried closing on myself as well each time i opened it(4×) & when I tried to stop it by pushing up on it, it only forces itself down not up. This is very dangerous & had an old recall from GM motors due to the struts in the lift gate was faulty & made by stabilize whom had numerous lawsuits from other manufacturers due to injuries & deaths. The dealership refuses to fix it for free even though they knew the issue with it cause it was brought to their attention by their detail guy whom had it close on him as well. This a is major issue that needs addressed asap. And not at the expense of the owners but the manufacturers & dealerships that knowingly sell these autos that can be dangerous.
Drive side frame is rotted out which has allowed rear driver side control arm for the wheel to freely move. The passenger side is completely fine. Contacted gm and was told it has to be taken to a dealer to be diagnosed. It-??s easy to see the issue I have pictures that can be provided. This car should not be rotted out frame was perfect 8 years ago with no rust and has been washed twice a week during winter to remove salt with undercarriage car wash.
The timing chain is failing on my 2012 GMC Terrain. It-??s dangerous to drive and it started without warning (to me). It-??s my understanding that this is a common problem with this year and model GMC vehicle as many owners are complaining about the same issue. Will GMC be notified so they can remedy this situation? Many thanks.
The rear tailgate on a 2012 GMC Terrain has auto lift and close. The tailgate opens, but wont stay open then closes hitting you in the head. The heavy tailgate comes down hitting you in the head, and it takes a lot to hold the gate up. I called the dealer who said it could be the power lift. He said there was a previous recall to fix the same issue, but that part is not holding. I spoke with the dealer and found issued on line. No warning lamps or messages appeared.
The left front tire pressure sensor no longer works. My husband bought a newer Chevy and the same sensor no longer works. Friends have the same exact problem with the same sensor on their GMC/Chevy vehicles. Sensor light warns of the sensor not working for the left front tire pressure. Lighted sign on dashboard says "service tire monitor system". when you enter menu and select tire pressure it says left front tire 0. manufacturer defect?
The back gate comes down on your head when you are trying to put things in back or take things out, almost immediately. It has hit my head several times causing immense pain and a migraine. It started in July of 2019 and was slow at first. Now it happens almost immediately.. it has hit my head several times and my son. I saw there were problems with this model with this issue. GMC tells me it is not covered.
Several times in 3 years, the dealership can not duplicate the problem loss of power starts running slow, wont go over 20 mph, check stability light comes on, check engine light starts blinking, acts like misfire or no fuel in vehicle, starts anywhere at any time, very unsafe and scary. At least taken to a certified dealership 7 or 8 times and every time they do something differant, yet the problem persists! the vehicle can be stationary at red light and big or while driving going 45 or 65 and drop to 20 mph and not want to go, I push the gas paddle to floor and it does nothing. This has been intermediate and a problem since month 3 of buying my vehicle. This is not safe and the dealership has basically givin up on me and my vehicle.
My car oil consumption is excessive. I have repetitive codes: P0089, P0300, P0366, P228D, P0014 and the check engine light being on. Car is jerking back and forth when at a stop light. Tapping noise made also. Every 1000-1500 my car is always needing oil (at least 2 quarts) and I also have to put more than the usual amount of gas in it then when I first purchased.
To whom it may concern: Please note that I have observed my vehicle a profound amount of water entering the vehicle somewhere within, at, or in vicinity of the front passenger side of the vehicle and driver's side (front). This occurs during rain-fall. My vehicle began displaying an odor and showing white-yellowish colored matter in the carpet area. The water is now developed into a puddle on the passenger - side and carpet soaked on the driver's side (the lost of footing on the driver's side, makes it sometimes difficult when driving, and shifting my foot from the accelerator to (and) braking (to steer, and performing turning maneuvers). I have researched and noted several consumer chat pages, in which consumers have discussions experiencing the problem of water leaking into their GMC Terrain, and other GMC vehicles.
When I come complete stop or waiting for the light to change. The truck shakes or act it wants cut only with eco button is push on. This does not happen while driving only when I come your complete stop. If the is cut off do not have problem runs fine. Dealer was in form he said nothing they can until the engine light comes on..
When I have my eco light at stopping or sitting it will cause the vehicle to shake or like it stall or wants to cut off cut off. When the eco is turned I don't have that problem. The engine is notown what is this problem? this happens on street not the highway on when sitting at a stop.
Janurary 7th 2018 my 2012 GMC Terrain ran out of oil even though it was already fixed 6 months prior for special adjustment coverage 16118 which had pistons, piston rings, timing chain etc. Fixed to repair the oil consumption issue (see adjustments 14882 and 16118. Coverage 14882 is a result of failure to correctly fix the 16118 and is a direct result of 14882 and GMC states they will cover me if this happens. GMC customer service says my VIN # is not covered under this coverage. If its the same exact issue for (model/engine) why would VIN # matter? on top of that I took my vehicle to another dealer (dealership B) as I brought my vehicle to lets call it dealership a so many times before with the same issue. Dealership B filled it with oil and sent me on my way. I told them to make sure the issue was fixed. They said they test drove it and everything is fine and they didnt do anything but put oil in it and test. On the way home Jan. 7th the same day the car starting dying on me, stalling and making popping noises and jerking wildly which is why I brought it in the first place. Dealership B knowing dealership a "fixed" this issue 6 months before so they said they would not fix it even though they know for sure this issue was caused by coverage 14882. I told dealership a this and they said they are only going with what GMC says which is that my VIN # is not covered but they were willing to split the cost with me (roughly $850, admitting partial fault, lol) I said no and then pleaded with them that I shouldnt pay anything cause im covered. They ended the conversation with the vehicle is not covered because coverage 16882 is not related in any way to 14882 but even GMC and dealership B says they are directly related. Who is lying here" I pay $450 a month for a giant SUV that sits in my garage. GMC is knowingly breaking the law, how can they do this to so many people"
I parked my vehicle in the driveway. Upon exiting the vehicle I used the key fob to lock the vehicle, it beeped and began to walk away. As I was about 10 steps from the vehicle, it beeped again as if I hit the fob and restarted itself. It literally restarted itself. They keys were not in the ignition, they were in my hand. I was unable to unlock the vehicle using the key fob and had to manually open the door using the actual key in the door lock. I was unable to turn the vehicle off by reinserting the key in the ignition. I wiggled the shifter and the car turned off. This is the fourth the car has been running while the keys were not in the ignition and it is the second time the vehicle restarted itself without the key being in the ignition. This is clearly a manufacturing issue. What are you waiting for to add this vehicle to the recall list? property damage and personal injury will eventually occur and then I will sue GMC for damages. I am officially putting GMC on notice. Please recall this vehicle and fix this issue.
A D V E R T I S E M E N T S
- Boonville, IN, USA