Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
10,575 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 GMC Terrain brakes problems

brakes problem

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2013 GMC Terrain Owner Comments

problem #4

Oct 032013


  • 36,000 miles


Dear safety officer, this is to bring to your attention that I wish to pursue legal action against GMC. My life was at risk in an accident. As it is accidents are un-welcomed, to add to it the safety feature (airbags) from my GMC vehicle chasis no [xxx],origin Canada, register in uae did not function at all. A deploy sign appeared on the display, but none of the airbags functioned as required. The vehicle was purchased brand new less than a year ago under warranty with complete service history. The damage was so much to the vehicle that my insurance company declared it as total loss and are settling with me for the amount they had insured the vehicle for (or a suitable sum). Despite the extent of the damage, the airbags did not function, putting my life at risk. A GMC reply which puts serious questions on the rear impact test practiced in design.a airbag system integrated with seat belt and warning sign, upon crash fully extended but did not roll back to factory setting is clear sign for visual evidence.a edr(evident data recorder)will not be accessed by the customer due to rights held by the manufacturer for warranty. As safety is the norms for us vehicles, a complete failure of multiple collision raises the doubt of GMC complying with safety during design and test execution.what would be the malfunction of safety system could be investigated in order to minimize the fatality in the design features.a thorough investigation is needed after the finding of edr recordings.I will be relieved if the future design improvement will save many lives from similar crashes. It would be mercy of god not because of airbags two lives have been saved. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Sharjah, AA, USA

problem #3

Jun 152013

Terrain 6-cyl

  • 5,000 miles
Purchased 2013 GMC Terrain denali brand new; vehicle had approx 5000 miles when this incident took place. While out to mountains and just starting to heading down a steep grade on a dirt/gravel road (just started moving and was traveling less than 5mph), ABS kicked in and wouldn't stop, preventing the break from being pressed. This continued for about a half mile down this steep grade road with a cliff on one side and a mountain face on the other. The vehicle continued to move down the mountain picking up speed the entire time. I tried everything I could think of to get the ABS to release the breaks so that I could use them again. I tried to pump the breaks, shifted from M1 to drive, then to neutral, then to reverse, all to no avail. I also tried to just not do anything, not touch the breaks, and see if the breaks would release and I still continued down the mountain without the ability to stop. After traveling approx 1/2 mile down the mountain I hit the emergency breaks which did stop the vehicle. Only after the vehicle came to a complete stop did the breaks become functional again. The vehicle was damaged during the rapid decent down the mountain side. My family and I came very close to death that day and all could've been killed due to this defect. Buyers should be aware of this issue.

- Northglenn, CO, USA

problem #2

Apr 092013


  • miles
The contact rented a 2013 GMC Terrain. The contact stated that while driving approximately 5 mph, the brakes failed. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was not available.

- Tuscon, AZ, USA

problem #1

Mar 072013


  • 1,300 miles
When I went to apply brakes at stop sign I found that the brake pedal was very badly placed so my foot missed the brake and I went thru the stop sign into oncoming traffic. (fortunately, I was able to swerve out of the oncoming lane) over the following week, my foot had to relearn the position of the pedal. This is a serious safety hazard. This was a rental car.

- Annapolis, MD, USA

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