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10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
24,856 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 GMC Terrain seat belts / air bags problems

seat belts / air bags problem

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2013 GMC Terrain Owner Comments

problem #8

Sep 012016

Terrain

  • 52,396 miles

A D V E R T I S E M E N T S

The contact owns a 2013 GMC Terrain. When the brake pedal was depressed at an unknown speed, the vehicle failed to respond and the brake pedal traveled to the floor without warning. As a result, another vehicle crashed into the passenger side of the contact's vehicle. The curtain side air bags deployed, however the driver and passenger side air bags failed to deploy. A police report was filed. The contact sustained minor injuries that required medical attention. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,396.

- Archer, FL, USA

problem #7

Jul 222016

Terrain

  • 45,000 miles
The contact owned a 2013 GMC Terrain. While driving 10 mph, the vehicle reversed on its own and crashed into a tree. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was destroyed and towed to a body shop. The manufacturer was not made aware of the issue. The failure mileage was approximately 45,000.

- Columbia, SC, USA

problem #6

Aug 152016

Terrain

  • miles
Was driving down highway US19 and collided with another vehicle at at least 40mph and airbags did not deploy

- Weston, FL, USA

problem #5

Dec 032014

Terrain 4-cyl

  • 41,449 miles

A D V E R T I S E M E N T S

I was rear ended while attempting to come to a stop. The impact pushed me into the car in front of me. My seat belts locked and the air bag light deployed. But the air bag did not deploy (just the light).

- Lumberton, TX, USA

problem #4

Oct 122014

Terrain 4-cyl

  • 5,000 miles
We bought my daughter a brand new GMC Terrain. Her old GMC had over 200,000 miles on it. She had a blown out tire prior to this incident. She was not driving fast and there was not reason for the tire to blow out. She is on her way home from a friends house and goes over a railroad track, not speeding. Another tire blows out. Has to get car towed. The tow car to gmn dealership. Days in shop airbag issues, tire had to be replaced. Takes over 4 days to be repaired has to go back. Over $1700 bill. This is second time this has happened.

- Gilbertsville, PA, USA

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problem #3

Oct 102014

Terrain 4-cyl

  • miles
Front end collision, second driver was going 60mph. Dashboard on the Terrain indicated that the airbags were deployed, but they failed to deploy.

- Loveland, CO, USA

problem #2

Dec 132013

Terrain

  • 19,000 miles
Vehicle was involved in a severe accident where the other driver ran a stop sign and hit Terrain causing severe front end and engine damage. Air bags failed to deploy. Injures included were neck and back. Damage was severe enough to cause airbags to deploy but never did. Having an indept inspection conducted as to why they never deployed.

- Mahopac, NY, USA

problem #1

Oct 032013

Terrain

  • 36,000 miles
Dear safety officer, this is to bring to your attention that I wish to pursue legal action against GMC. My life was at risk in an accident. As it is accidents are un-welcomed, to add to it the safety feature (airbags) from my GMC vehicle chasis no [xxx],origin Canada, register in uae did not function at all. A deploy sign appeared on the display, but none of the airbags functioned as required. The vehicle was purchased brand new less than a year ago under warranty with complete service history. The damage was so much to the vehicle that my insurance company declared it as total loss and are settling with me for the amount they had insured the vehicle for (or a suitable sum). Despite the extent of the damage, the airbags did not function, putting my life at risk. A GMC reply which puts serious questions on the rear impact test practiced in design.a airbag system integrated with seat belt and warning sign, upon crash fully extended but did not roll back to factory setting is clear sign for visual evidence.a edr(evident data recorder)will not be accessed by the customer due to rights held by the manufacturer for warranty. As safety is the norms for us vehicles, a complete failure of multiple collision raises the doubt of GMC complying with safety during design and test execution.what would be the malfunction of safety system could be investigated in order to minimize the fatality in the design features.a thorough investigation is needed after the finding of edr recordings.I will be relieved if the future design improvement will save many lives from similar crashes. It would be mercy of god not because of airbags two lives have been saved. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Sharjah, AA, USA

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