NHTSA — Steering: Hydraulic Power Assist: Pump Problems

2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
72,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 GMC Yukon steering problems

steering problem

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2002 GMC Yukon Owner Comments

problem #1

Feb 062006

Yukon 4WD 8-cyl

  • Automatic transmission
  • 72,000 miles

A D V E R T I S E M E N T S

While making a tight left turn, the power steering failed completely. The Yukon only had 72000 miles on it. When I had it repaired at the dealer, GMC denied warranty service due to mileage. I complained that a power steering pump should never fail in such a catastrophic way. The service advisor said that the new power steering pump was of a different design so we should not have to worry about another failure. He said it was not uncommon for this failure to happen. The shaft broke inside the pump. The pulley was still intact. Had my wife been driving, she would have had a very difficult time controlling the car.

- New Meadows, ID, USA

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