NHTSA — Latches/Locks/Linkages Problems

1.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
116,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 GMC Yukon Hybrid accessories - exterior problems

accessories - exterior problem

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2009 GMC Yukon Hybrid Owner Comments

problem #1

Jun 182014

Yukon Hybrid

  • 116,000 miles

A D V E R T I S E M E N T S

3 of the 4 door locks failed to work as intended, I.e., with fob and had to be manually manipulated to open doors. One door could be opened with key. One door could only be opened if lock was pulled up manually - it would lock automatically, but took manual intervention to get the lock in the un-lock position. Unless there was an adult in this position to open the lock, the door could not be accessed from the outside. This was a rear passenger door and caused great concern when children were in the car. I have had the 3 locks replaced at a great dollar cost, but could not in good conscience have children in the rear seat without having it done. I have requested reimbursement from GMC as I do not believe a 75% failure rate on door locks is acceptable safe performance of this vehicle.

- Lake Zurich, IL, USA

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