Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2004 Honda Accord suffers from widespread transmission failure & problems with the stereo backlight failing. We recommend avoiding this model year like the plague.

The transmission begins slipping & eventually has to be replaced, typically soon after 90,000 miles & with a repair cost of over $2,000. Transmission failure has been a huge problem for the Accord & several other Honda models all through the early 2000s model years. Honda extended the transmission warranty to 93 months/109k miles for the 2000-2001 Accord as a class action lawsuit settlement, but owners of other Accord model years with transmission problems are out of luck.

The stereo backlight problem has been an issue ever since these Accords were only a few years old. Honda eventually issued a recall which covered the repair for 7 years/100k miles, which was nice while it lasted but now that period is over. Honda initially replaced the entire radio ($800) but eventually began replacing just the PCB which at ~$300 is much cheaper. That sounds like a deal, but keep in mind we're talking about a backlight bulb that costs $2 to fix in most other cars.

6.7

fairly significant
Typical Repair Cost:
$279.00
Average Mileage:
71,171 miles
Total Complaints:
67 complaints

Most Common Solutions:

  1. not sure (32 reports)
  2. call American Honda (1-800-999-1009), ask for goodwill repair (11 reports)
  3. have circuit board replaced by dealer (6 reports)
  4. service report 04-027 (6 reports)
  5. call your local dealer (4 reports)
  6. replace the light (3 reports)
2004 Honda Accord accessories - interior problems

accessories - interior problem

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2004 Honda Accord Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #47

May 012009

Accord EX 4 cyl

  • Automatic transmission
  • 101,000 miles

A D V E R T I S E M E N T S

My problem occurred in the middle of moving, so I was unable to get to the dealer right then. I finally was able to take it today and they said i was over 105,000 miles...I am only at 108,000. The problem occurred before 105k. I have loved Honda up until this point. I know us few are not the only one with the problem since they have sent out a bulletin to which I was not notified. I am not happy with how Honda is handling this. It is going to cost $150!!!!!! This Honda guy says he is doing us a favor (normally cost $350). we have til the end of the month to make a decision...that is b.s.

Ford fixed my problems with known defects with NO problems.

- , Salem, AL, USA

problem #46

Aug 192009

Accord EX-L 3.0V6

  • Manual transmission
  • 60,000 miles

This problem with the Stereo Backlight happened to me in august, I figured sure since i have the Honda PLUS warranty it would be covered. WRONG! my vin number was out of range, yet i had the EXACT same problem and radio as the people affected by the warranty extension. I read many Posts online and it seems it is a burnt out resistor on the motherboard. I call Honda and i ask them whats going on, I get a VERY rude individual nameless that says that since my vin doesn't fall under the warranty extension there was NOTHING Honda can do for me and that it was probably not the fuse that was the problem and i would have to pay for it and it was Honda's Corporate Answer and nothing else would be done. Not satisfied with this response i decided to call again. I speak with another representative and he said to me "go have the problem inspected at your dealer and call us back with the report". So i bring it in and behold the service manager marks on a piece of paper HVAC back light dim/dark. I call them one more time and i get another representative that says that since the FIRST rep says no he MUST say no because the First guy was HANDLING my case. I just hang up. I call in 1 more time 2 hours later and speak with someone who inst from eastern India and actually looks at the diagnostic the dealer made and says that he will call me back with a response in 48 hours. He does exactly this and says the part will be free of charge from HONDA and sent to my dealer in the next 24 hours. All i had to pay was the labor which im fine with 80$. This is robbery as they KNOW it is a defect that is effecting MANY more people then in the accepted VINs, Honda is scared to increase it because it will mean they have to REIMBURSE thousands of people who have probably already paid for this. DONT let these crooks get your money free, put up a fight and stay professional. You will win this case with Honda because they know they are in the WRONG about this!

- , Newyork, NY, USA

problem #45

Aug 012009

Accord EX V4

  • Automatic transmission
  • 79,000 miles

I have the same problem with Stereo/HVAC display. The dealer said that my VIN number did not match the recall. I called American Honda and they verified. The dealer quoted $650 to repair. I would call American Honda at 1-800-999-1009 to register your complaint. The more they hear from others with VIN numbers out of the extended warranty range, the more they likely they would expand the range.

- , Woodbridge, VA, USA

problem #44

May 012008

Accord EX V6

  • Manual transmission
  • 75,000 miles

A D V E R T I S E M E N T S

My stereo backlight went out over a year ago and it has been a total pain!! My dealer told me I was better off getting an aftermarket unit because fixing the circuit board would cost too much. I haven't found any aftermarket units that allow me to keep my dual temp controls, plus I have read what a huge problem this is and how Honda has fixed most 03's and 04's with VIN's of a certain range. I called Honda of America and was told my VIN is not on the list, therefore I am just out of luck. I bought this car new and would expect a problem that keeps me from viewing such important info as what vents are open, if your heat/ac is on, what time it is, radio staion, etc. would be fixed under warranty. But no, even though it's obviously their defective circuit board I am totally SOL.

- , Elgin, IL, USA

problem #43

May 242007

Accord EX V6

  • Automatic transmission
  • 120,000 miles

I have always been happy with Honda brand products but when this car hit 40k the instrument panel lit up like a Christmas tree with check engine and maintenance needed lights. The LCD started going dim when running the head lights and eventually became only visible with the evening sun. Very frustrating!!!

- , East Bend, NC, USA

problem #42

May 202009

Accord EX V6

  • Automatic transmission
  • 70,000 miles

We have an 03 AND an 04 Accord, and BoTH backlights went out within a month of each other. With this being such a rampant problem, Honda should recall the stereo. Instead, we have to dish out $500 each.

- , Mpls, MN, USA

problem #41

Jun 032009

Accord EX 4 cyl

  • Automatic transmission
  • 127,000 miles

A D V E R T I S E M E N T S

When I took my 2004 Accord in for the back light being out on the radio they said there was a service bulletin to fix this issue. However I am not covered because I am over the 105,000 miles. But Honda knows that this is a normal failure and will not cover it. I was treated very rudely by the customer service representative named Raymond. I then spoke to Walter in the escalation department where he said American Honda will not cover this repair. I feel it is unfair because they know this is going to happen on the 2004 models but don't cover it if you are out of warranty. Someone should start a class action lawsuit for this.

- , Mira Loma, Ca, USA

problem #40

Jun 012009

Accord EX V6

  • Automatic transmission
  • 112,000 miles

My Radio Display went out and I can't see the Channel, Time, Temperature or anything else displayed. This is really a pain. I just found out it was warrantied for 7/100000. What a bummer. Even if I go to a junk yard they want $250 for another radio for it.

- , Cumming, GA, USA

problem #39

Mar 292009

Accord EX V6

  • Automatic transmission
  • 113,000 miles

First my 2004 Honda Accord center display backlight went completely dark which Honda agreed to fix for $55.00 last year. Now my wife's 2004 has the same problem to which Honda says they have no obligation to correct. The warranty coverage was extended by Honda to 105K just for this KNOWN DEFECTIVE PART. I'd like to emphasize this is a KNOWN MANUFACTURING DEFECT that Honda is completely ignoring if your vehicle exceeds 105K miles. Honda has absolutely no problem telling me to shove it. So, when I trade both cars this year, Honda will not be on my short list of vehicle considerations.

- , Albany, GA, USA

problem #38

Mar 222007

(reported on)

Accord V6

  • Automatic transmission
  • 55,000 miles

We bought a used Accord V6 with 57k miles in February 2007. Yesterday, I noticed that the CD/Radio/Climate Control/Clock backlight was gone. If I saw it real close I could see it faintly. Does anybody know what the problem is? I'll be calling my local Honda dealer soon. Luckily, it's a Certified Honda and carries a 12 month/12k miles warranty from the purchase date.

- , Downingtown, PA, USA

problem #37

Mar 312009

Accord EX

  • Automatic transmission
  • 72,000 miles

A D V E R T I S E M E N T S

Last night while my husband was driving my car, all the backlights for the radio went out. Talk about annoying. NO clock, can't see your temp, fan, radio station, volume......I was really worried that this was going to be costly but after doing a little research, I found out that this is a recall problem and is covered for 7 years or 100,000 miles. I called my Honda dealer and after giving them my VIN, they confirmed that yes, it is a recall and yes, it is covered at no cost to me. Yahoo!!! I am taking it in today so they can order the part and then they will replace it. Can't wait to have the display working again!

- , Millville, UT, USA

problem #36

Mar 252009

Accord EX

  • Automatic transmission
  • 108,000 miles

To have the display for almost 'everything' go out is unacceptable. No clock, no radio, no fan, no temperature, no CD, no XM radio, no dule setting, ect., ect. - And Honda says "Oh well", your car is only 5 years old, but you've driven more that 100,000 miles, so you're out of luck 'Sucker'! And for 30 years I've been a loyal Honda Customer. Maybe Toyota will be a better choice next time. But Honda probably doesn't care anyway!

- , Spring, TX, USA

problem #35

Jan 112009

Accord EX V6

  • Automatic transmission
  • 65,000 miles

I hope the dealer covers this!!! I looked to see if there was a fuse that may have gone out but apparently that is not the case. I will call the dealer tomorrow. . .

- , Scottsdale, AZ, USA

problem #34

Oct 082008

Accord EX V6

  • Automatic transmission
  • 63,000 miles

I have a 2004 Honda Accord, and the same thing happened to me a few weeks ago. Not sure when, but I first noticed it at night. It makes the interior very dark when it goes out. I called my local dealer and there is an extended warranty because this is a known problem. The extended warranty is 7 year/105K miles. The tech that I talked to was very friendly, and I have an appointment to get it fixed tomorrow. I don't foresee a problem with getting it fixed. If there is, I'll let you know.

It is a little irritating, but don�t get mad. Honda will fix it =)

- , Mesa, AZ, USA

problem #33

Oct 082008

Accord EX V6

  • Automatic transmission
  • 55,000 miles

My radio lighting suddenly went out. The radio is not that big of a dela but the air conditioning settings are also located on this display. After researching, I found that this was a problem in 2003 models. I wonder why Honda did not recognize this and at least relocate the air conditioning settings. What a pain this is.

- , Mobile, AL, USA

problem #32

Jan 012007

Accord EX V6

  • Automatic transmission
  • 50,000 miles

Not sure when the light went out, but did not get it fixed because I didn't think it was worth the money.

At Honda, the dealership told me the light was out, so I took it to another place who told me the light was working. Took it back to Honda, who then said something was wrong with the circuit board and quoted about $150.00 to replace the whole unit. Didn't think I should that much, so I just dealt with not being able to see the radio stations, how many CD's were in, info about the AC... which was pretty IRRITATING!!!

Friends and family would laugh in my car.

FINALLY, Honda figured out that there was something wrong with their radios, so I brought it in to get replaced. THAT took over a month and multiple trips, but that was because of the dealership, not Honda.

That with all the other issues I've had with this car make me wonder if I'd be better off with a different one.

- , Irving, TX, USA

problem #31

Jul 032008

Accord EX V6

  • Automatic transmission
  • 72,000 miles

I just could not believe a reliable Honda reputation build a crappy radio back light that is easily burn off like that. At least have a fuse or something to protect the light so the fix can easily manageable.

- , Merritt Island, FL, USA

problem #30

Jul 242008

Accord LX V6

  • Automatic transmission
  • 50,084 miles

My stereo backlit display just went out on my Accord. So far it's the only real problem I've had with it.

- , Westminster, CO, USA

problem #29

May 272008

Accord V6

  • Automatic transmission
  • 87,000 miles

It's been over a month plus , was told by Roberts Honda they would call me when the part came in - they never did!! I called them, took the car in(mind you it's a 45 minute ride both ways!) - the service manager who waited on me was rude, waited an hour plus to be told that the part that was ordered was wrong and they would need to re-order and I would have to come back. I am not happy - the time plus gas!!!!!!!! We'll see if they cal me this week!!

- , Oxford, PA, USA

problem #28

May 302007

(reported on)

Accord EX 4 cyl

  • Automatic transmission
  • 39,500 miles

I AM A DIE-HARD HONDA FAN, I AM ONLY 25 AND HAVE ALREADY BEEN THE VERY PROUD OWNER OF A 1998 HONDA CIVIC, A 1998 HONDA ACCORD, AND NOW MY USED (NEW TO ME) 2004 HONDA ACCORD, WELL, I BOUGHT IT ABOUT A MONTH AGO AND MY LCD DISPLAY WENT OUT IN THE RADIO, RENDERING THE A/C BUTTONS, THE CLOCK, THE RADIO STATIONS, AND WHICH CD OUT OF THE SIX IS PLAYING IMPOSSIBLE TO SAY, MY CAR ALSO SEEMS MUCH DARKER INSIDE, THIS IS A MAJOR INCONVENIENCE, HOWEVER, HONDA WILL REPLACE THIS SO IF THIS HAPPENS TO YOU DON'T FREAK OUT UNTIL YOU CALL THE DEALERSHIP WHERE YOU PURCHASED YOUR VEHICLE, DON'T LET THEM MAKE YOU PAY FOR IT, INSTEAD, CALL AMERICAN HONDA. BY THE WAY, I READ A GUY'S COMMENT ABOUT ONLY OWNING TOYOTAS AFTER HIS EXPERIENCE WITH THIS, WELL, I WOULD RATHER NOT BE ABLE TO SEE MY RADIO THEN HAVE A TOTAL PIECE OF CRAP. I JUST TRADED IN MY AVALON, WITH ONLY 45,000 MILES THE TRANSMISSION WAS SLIPPING AND THEY ARE NOTORIOUS FOR HAVING SEVERE, I MEAN VERY SEVERE PROBLEMS WITH ENGINE SLUDGE, SO MY ADVICE.... THEY SUCK DO NOT SPEND 30 SOME ODD THOUSAND TO END UP WITH A "VEHICLE" IF YOU CAN CALL IT THAT LIKE MY AVALON, LOVE THE CAR-LOVER CHIC

- , Birmingham, AL, USA

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