Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2004 Honda Accord suffers from widespread transmission failure & problems with the stereo backlight failing. We recommend avoiding this model year like the plague.

The transmission begins slipping & eventually has to be replaced, typically soon after 90,000 miles & with a repair cost of over $2,000. Transmission failure has been a huge problem for the Accord & several other Honda models all through the early 2000s model years. Honda extended the transmission warranty to 93 months/109k miles for the 2000-2001 Accord as a class action lawsuit settlement, but owners of other Accord model years with transmission problems are out of luck.

The stereo backlight problem has been an issue ever since these Accords were only a few years old. Honda eventually issued a recall which covered the repair for 7 years/100k miles, which was nice while it lasted but now that period is over. Honda initially replaced the entire radio ($800) but eventually began replacing just the PCB which at ~$300 is much cheaper. That sounds like a deal, but keep in mind we're talking about a backlight bulb that costs $2 to fix in most other cars.

6.7

fairly significant
Typical Repair Cost:
$279.00
Average Mileage:
71,171 miles
Total Complaints:
67 complaints

Most Common Solutions:

  1. not sure (32 reports)
  2. call American Honda (1-800-999-1009), ask for goodwill repair (11 reports)
  3. have circuit board replaced by dealer (6 reports)
  4. service report 04-027 (6 reports)
  5. call your local dealer (4 reports)
  6. replace the light (3 reports)
2004 Honda Accord accessories - interior problems

accessories - interior problem

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2004 Honda Accord Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #7

Jul 012007

(reported on)

Accord EXL V6

  • Automatic transmission
  • 35,000 miles

A D V E R T I S E M E N T S

Display went completely dark. Could only see the display very faintly in the bright sunlight. Car had <36K miles, but was 3 months beyond the 3-year warranty.

Googled and found the TSB was issued in July 2004 for this issue!

Honda service department charged me $50 to replace (they said it normally would be $1000), but I thought this was wrong since a TSB was issued and it was tough luck it went out 3 months after the warranty expired, so I called Honda corporate affairs and the Honda service department refunded my money.

- , Arlington, TX, USA

problem #6

Aug 052007

(reported on)

Accord EX V6

  • Automatic transmission
  • 20,720 miles

The stereo HVAC display malfunction (gone dark) should not be a problem in a car this new. Obviously this is a design flaw in an otherwise great car.

- , Silver Spring, MD, USA

problem #5

Jun 182007

(reported on)

Accord EX-L 2DR 2.4L I4

  • Automatic transmission
  • 34,200 miles

Yesterday, the display in the radio went blank. The radio works fine, you can't see any of the displays for the radio/AC controls. Everything else works fine.

So far I'm the winner on lowest miles. My car only has 34,200 miles. I purchased the car in April of 2004. I'll post the outcome of the dealer visit later.

- , Brownstown, MI, USA

problem #4

May 032007

(reported on)

Accord EX 4 cyl

  • Automatic transmission
  • 49,500 miles

A D V E R T I S E M E N T S

I thought I should post this to show that there are probably a lot more out there with the same problem. I checked all of the fuses and they are fine. I called the dealership and she told me to bring it in and that a fuse would not fix it. I asked if it would be covered under warranty. I did not get a straight answer.

Please issue a recall or a free service agreement for this problem. It's the right thing to do. One of the strong selling points for this car for us was the Stereo/HVAC display. Stand behing your design and fix it for free!

- , Fort Walton Beach, FL, USA

problem #3

Feb 162007

(reported on)

Accord EX

  • Automatic transmission
  • 45,000 miles

After only 45,000 miles on my car the dashboard's back light went out. I can't see view my radio/CD, ac system and clock. It is definitely annoying. I took in to the Honda dealer and the repair people will charge $95.00 just to see what the problem is. The cost will be applied to the charge of the repair if I choose to fix it at the time. Otherwise I am out $95.00 what a rip off. I am very disappointed!!!

- , Rosemead, CA, USA

problem #2

Feb 112007

(reported on)

Accord LX

  • Automatic transmission
  • 59,200 miles

Recently purchased this vehicle from a used car sale and discovered that the back light on the stereo was not working. The LED can only be viewed in the daylight or when the interior lights are shining on the display. I have no access to a clock, or any stereo controls. I suspected it was a blown fuse or something minor until I did some research on the web and discovered this was a $900 problem. I got a pretty good deal on the rig so I may just have to live with it. I did want to make sure that people know this is an issue on the 2004 Honda Accord LX which is excluded from the Service Bulletin 04-027

- , Seattle, WA, USA

problem #1

Jan 032007

(reported on)

Accord EX V6

  • Automatic transmission
  • 64,000 miles

Radio and heater/ac controls all go dark. Everything works, you just can't see any channels, time, temp settings or anything else the display shows. You can see it's there when bright sunlight is directly on it. I've read forums and it's a know problem with American Honda. Service bulletin 04-027 and it says at the top "Audio - HVAC Display Module." The number for American Honda is 1-800-999-1009. Sounds like some people are getting good service from their dealers and they are just replacing it... others not so lucky. The price is around $1000 to replace the whole radio! HONDA NEEDS TO ISSUE A RECALL!!

- , Littleton, CO, USA

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