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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,876 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Honda CR-V suspension problems

suspension problem

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2002 Honda CR-V Owner Comments

problem #10

Oct 272014

CR-V 4-cyl

  • 150,000 miles

A D V E R T I S E M E N T S

The right front lower control arm broke during driving. The car body collapsed on the front right side and it was extremely difficult to maneuver the vehicle to safety. The 2006 Honda CR-V was recalled for the exact same issue! please be wary, there is a possible manufacturer defect here.

- San Jose, CA, USA

problem #9

Oct 272014

CR-V 4-cyl

  • 150,000 miles
While driving the right front lower control arm suddenly broke. The car body collapsed on the right front side and was only maneuvered to safety with extreme difficulty.

- San Jose, CA, USA

problem #8

Feb 112014

CR-V 4-cyl

  • 149,420 miles
I am 2nd owner of this 2002 Honda CRV-ex made in great britain for our left hand drive (right side of road) american market. Current mileage is approximately 149,500. Recent 4 wheel alignment to correct front tire wear and return to manufacturer specifications has resulted in violent pull/torque steer to right upon acceleration. Driving at cruising speed requires steering car to left to control constant pull to right. This is not a road crown issue. I see from my own internet searches that this is a very common issue for numerous years of this vehicle, but I have not yet found any complaints on file here. Many consumer stories found elsewhere document that a Honda dealer won't even consider assisting this problem if the vehicle is out of warranty (like mine...). even so, many other stories have the dealer saying that there is nothing that can be done if the alignment meets the vehicle's published alignment specifications. I am trying to get a copy of a Honda tsb that might address this problem, but access to Honda manufacturer websites is blocked on accessing tsb's and even this usgov service appears to require paying for such critical information. I will keep looking and hope that there is a definitive correction to this dangerous vehicle behavior and I hope NHTSA will take Honda to task on this issue for many CRV owners. I suggest NHTSA do its own google search for this problem as a starting point. Thanx!!

- Alexandria, VA, USA

problem #7

May 262010

CR-V 4-cyl

  • 74,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Honda CR-V. while stopped at a traffic light, the contact attempted to accelerate and the vehicle suddenly stalled. The failure caused a crash involving two other vehicles. There was a police report filed. There were no injuries. The vehicle was towed to an authorized dealer where the idle air control module motor, the lower control arm knuckle and the bearing were replaced. The failure occurred again; the vehicle was taken to a local repair shop where the contact was informed that the cruise control switch was the cause of failure. The vehicle was repaired. The contact called the manufacturer and filed a complaint. The failure mileage was approximately 74,000 and the current mileage was 75,273. The brake light switch was replaced. Updated 04/01/11

- Miami , FL, USA

problem #6

Feb 162005

CR-V

  • Automatic transmission
  • 10,338 miles
Terrible vibration when foot is on the brakes and upon stopping at a stop sign or in traffic. Took vehicle to the dealership 3 times, it has been checked, and they couldn't find the cause of the problem. The tires were rotated yearly. Vibration is in the steering wheel, and is mostly affected when stopping. The dealer has taken vehicle for a test drive, and put it on the machine. But they still can't figure it out. It causes the driver's hands to fall asleep when the car is stopped. Consumer has tried to have this corrected, but it's still not working.

- Oxford, CT, USA

problem #5

Aug 152003

CR-V

  • Automatic transmission
  • 15,000 miles
Rear suspension arm fell off of the vehicle as I was backing up. If I had been traveling at any road or highway speed feel I would have been seriously hurt or killed. The rubber bushing that holds the arm is held up by 2 pins which are attached to the unibody by one bolt each and as the rubber moves it loosened the retaning pins which bent due to the looseness of the bolts and that they are not one solid through pin. As the rubber starts to age I believe many of these CR-V's will be responsible for a multitude of injuries and deaths. I have digital pictures of the failure, I also have recorded conversations with my Honda rep. I also have the old parts if you would like to examine them. My Honda rep, who was rude and condescending, first told me that Honda would fix the CR-V and less than a week later said that I should contact my insurance company. When farmers insurance adjuster looked at the CR-V I was told that there was no external damage and that it was equipment failure. I am concerned that other people will be hurt due to this very stealth design flaw.

- Carmel, NY, USA

problem #4

May 292003

CR-V

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The car started making a loud dragging sound when I made a U-turn to the left only. I have taken the car to the dealer several times and the third time they were finally able to figure out the problem. The mechanics said that the front fender was pressing on the tires when I turned. The sound disapeared few days and then returned, but was more subtle. It's a pain to hear that sound and not know what's wrong with it. In addition, the loud clicking sound that the tires make when I step on the brakes is irritating.

- Waco, TX, USA

problem #3

Aug 032002

CR-V 4WD

  • miles
CRV noticeably & continuously pulls to the right when driving at constant or various speeds & road conditions. This problem has been occurring since I took delivery of the vehicle. This 'pull' is not the initial torque pull that is common to front wheel drive vehicles. The Honda dealer recognizes problem & using solutions made by Honda tech line could not fix problem after several service attempts. Although CRV has been aligned to Honda specs (3 times), had the front tires switched & eventually had all 4 tires replaced, the car still pulls to the right in 3-4 seconds. The Honda spec is 6 seconds. This car is unsafe to drive because I have to always firmly pull on the left side of steering wheel to keep the car in its driving lane. Honda has stated to me that the car is safe to drive but sensitive to road crown.

- Timonium, MD, USA

problem #2

Aug 172002

CR-V 4WD

  • miles
Honda has instructed their tech reps to adjust the alignment, it still pulls to the right. Honda insists that this is due to pitch in the road. It is not consistent with test vehicles I have driven.

- Cartersville, GA, USA

problem #1

Jul 202002

CR-V

  • miles
From the time I bought my CRV I notice that the steering wheel pull to the right at all time. I send it back 3 times at the Honda dealer and they check the alignment and it is perfect, they switches the tires and it still the same, they told me that it is natural to all CRV due to the tork drive system design. The last time I send it back to my dealer he drives it and told me that there is nothing wrong with my car. I took a video with me and show it many time to the manager of Honda, the CRV pull to the right and the manager told me that I am not the only one who complain about it. I could not trust to drive this dangerous car with my 9 month old son.

- Mc Allen, TX, USA

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